Review History for Verified Resident 706130

Franciscan at Arlington


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Resident 706130

Verified Resident ā€¢ 2019 - 2020

6/21/2020

I love the area as in the location, and the way the property looks. But not the way the staff treats tenants here. If you call about a issue they will say oh it's getting taken care of. And it will be hours, or the next day doesn't matter if it is a emergency or not. The staff has a real uncaring attitude and acts like it's a bother if you call with an issue!!! I'll give an example the entrance gate closed on my vehicle. I called the office, and sent a email and reported it. They claimed the manager would call me back she never did! A lot of tenants have dogs ?? and they just let their animals take dump in the breeze way on the stairs. My stairs are loaded with dog poop, and soaked in urine!!!! The potholes will destroy your vehicle if your not careful. This could be a awesome place to stay. If it had caring concerned staff that wanted to actually keep the place up!
    Manager

    10/29/2019

    Franciscan of Arlington
    Hello! Thank you for taking your time to provide us with your feedback. I am the Manager at Franciscan of Arlington, and I would love to speak with you directly in regards to your concerns with maintenance. Please feel free to e-mail me at franciscanmgr@apmanagement.net or stop by the office anytime. Thank you for being a valued resident, I look forward in hearing from you soon! Warmest Regards, Franciscan of Arlington

    Review 216 out of 484

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    Franciscan at Arlington

    March 2024

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