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The Rochester



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pechecollins73 • Resident 2005 - 2006 Not Recommended
Reviewed 02/28/2007
I lived in this apartment complex for 18 months. I liked the aparments' spaceous the floorplan. However, I was newly separated mother of 2 and I did experience some financial difficulties. To make a long story short,the apartment manager nor the corp office was never willing to work with me. My rent was $700 per/mo, but after late charges and eviction fees (which I was informed would be filed regardless of any arrangement made with management)I ended up paying approx. $1100 a few times. One time I called to find out how much I owned on the 10th and the eviction fee was added before it was even filed. Another time I was quoted a $50 eviction fee added to my rent, so I pay; then I recieve a note on my door stating that I still had an outstanding balance. I call the office, and was informed that I was misquoted by a temp in the office, but they would go ahead and waive the outstanding balance. I get paid twice per month, so those few times that I was unable to pay rent on the 1st, management was well aware that I would pay between the 11th & 15th. Needless to say I was on a tight budget, and paying $300 to $400 extra sent my budget on a downward spiral. <br>I had to call the corporate office several times in addition to writing a couple of letters. Although I always recieved a responce, I believe that it was just to pacify me.<br>Now "I am finally back on my feet financially and don't have to worry about paying my rent late, but even if I did, I now live in a complex where management is more than will to work with me if I do have a financial crunch.<br>Oh, and just to note, I lived in a prior complex in Ft Worth for 7 years and always paid rent on time and had managment willing to work with me with any concern that I had. So, I am not, by any means knocking River Ridge for my sole experience, I just feel that they are not luxury apartments, therefore, they should be alittle more willing to work with their tenants during times of financial strains. As stated, I am now a single mom and I couldn't continue to give all of my extra money to River Ridge.<br>Now there were many other issues, but not to mention.<br>A spacious apartment is not worth all of my money, because sometimes things do just happen.
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