| Number of reviews in the past 365 days | 6 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 2.33 days |
2500 Burney Rd, Arlington, TX 76006
Ratings & Reviews (100 Reviews)
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Resident • 2020 Recommended
Reviewed 02/27/2020
Great customer service. Very knowledgeable and A+ communication. Any maintenance issues are taken care of immediately. Grounds are kept up nicely. New security systems put in and adds to the comfort of my safety.
Walnut Ridge Apartments Manager03/02/2020
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We value your input and thank you for letting us know about your experience with our community. Best Regards, Walnut Ridge Apartments
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Resident • 2019 Recommended
Reviewed 10/18/2019
I love it because the neighbors watch out for eachother to prevent crime. The staff take their time to ask how you are doing and how you feel about the area. The crew has not wasted time when it comes to repairs they come the same… See More
Walnut Ridge Apartments Manager10/21/2019
On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences. Best Regards, Walnut Ridge Apartments
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Resident • 2019 Recommended
Reviewed 09/24/2019
I have had nothing but a great experience since living here. Everyone from the office staff to the maintenance team had been beyond friendly! The school is extremely close. My issues are always resolved in a timely matter. I feel at home here and I would… See More
Walnut Ridge Apartments Manager09/27/2019
On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Walnut Ridge Apartments.
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Dianagallegos • Resident • 2019 Recommended
Reviewed 09/19/2019
Awesome place to live been here 3 years and everyone is so helpful and nice, they have an awesome group from office staff to maintenance. I love my community. Great job guys!! This place is in the middle of everything easy access to 360, I30 and… See More
Walnut Ridge Apartments Manager09/20/2019
Hello Dianagallegos, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Walnut Ridge Apartments
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Resident • 2019 Recommended
Reviewed 06/03/2019
I started living here just a month ago. What captured me during my initial visit was the appearance of the property "Pool, Gym, Apartment" and most importantly the carport. The office staff Kim, Xavier and Erin are extremely helpful whenever a issue arise they are sure… See More
Walnut Ridge Apartments Manager06/03/2019
Thank you for taking a moment to leave us some feedback. We are thrilled that you have chosen Walnut Ridge for your living needs. We are equally pleased that you love our property and staff as much as we do. Don't forget about our resident referral program. Walnut Ridge Management Team
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Resident • 2019 Recommended
Reviewed 05/03/2019
This is the best community that we have lived at. They allow my huge dog( which most places refuse) and my cat. We love all the grass. They even have a nice big agility dog park. They are renovating and fixing the problems at a steady… See More
Walnut Ridge Apartments Manager05/06/2019
Thank you for taking a moment to leave us some feedback. We are thrilled to hear that you love our community as much as we do. We anticipate the new parking program will quickly resolve the current parking issues and look forward to hearing your feedback regarding that in the future. Walnut Ridge Management Team
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Resident • 2019 Recommended
Reviewed 04/04/2019
I have recently moved in and I love it. I have a 2 bedroom for a great price and the neighborhood is great too. I have the sweetest neighbor lady and it makes me feel right at home. I plan on staying here for years to… See More
Walnut Ridge Apartments Manager04/04/2019
Thank you for taking the time to leave us a review. We are thrilled to hear that you love our property as much as we do. Don't forget about our resident referral program. Walnut Ridge Management Team
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Resident • 2015 - 2019 Recommended
Reviewed 03/06/2019
I have lived here for 5 years now and I have no complaints. I love my little 1 bedroom and just requested to transfer to a 2 bedroom. They have a dog park behind the 1st building that I use for my puppy and he loves… See More
Walnut Ridge Apartments Manager03/07/2019
Thank you so much for your feedback. We love our residents and fully value their feedback. Please let us know how we can continue to be of service in the years ahead. We are thrilled to see that you continue to make the decision to share your life with us year after year. Don't forget about our resident referral program this year! Walnut Ridge Management Team
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Resident • 2018 - 2019 Recommended
Reviewed 02/22/2019
I just love my apartment at Walnut Ridge. From the 1st time I came here until now,it has been great. The office staff Kim,Erin,Xavier have been so nice and accommodated me and my move date. The maintenance guys have come so fast every time I call… See More
Walnut Ridge Apartments Manager02/22/2019
Thank you for taking a moment to leave us a review. We are as thrilled that you love our property and staff as much as we do. Don't forget about our resident referral program. Walnut Ridge Management Team
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Resident • 2018 - 2019 Recommended
Reviewed 02/21/2019
my opinion has changed and i am now very happy here at walnutridge....my hot water is fixed and working good....there have been 3 guys over here trying to fix it with no success...but a couple weeks ago a guy came over and said he here to… See More
Walnut Ridge Apartments Manager02/21/2019
Thank you for taking a moment to leave us a review. We are thrilled to hear you are pleased with our staff and community. Don't forget about our resident referral program. Walnut Ridge Management Team
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Resident • 2019 Recommended
Reviewed 01/08/2019
This is a cute little complex off of Green Oaks. Neighborhood is very quiet and staff is great. The price is good too. Maintenance is fast and friendly I have been here for some time now and I highly recommend this apartment.
Walnut Ridge Apartments Manager01/08/2019
Thank you for taking a moment to leave us a review. We are thrilled to hear that you are as pleased with our location property and staff as much as we are. Keep spreading the word and don't forget about our resident referral program. Walnut Ridge Management Team
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aburgin1 • Resident • 2018 Recommended
Reviewed 10/24/2018
Kim the manager is awesome ..... she is a kind and understanding person. She always addressses our needs and is always helpful. Kim is a great asset and a blessing to this property. I love being here and it is our home. Thank you Kim for… See More
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awardlaw • Resident • 2015 - 2018 Recommended
Reviewed 10/24/2018
I have been a resident at Walnut Ridge for about 3 years now. I love my little one bedroom. Due to work I am moving to Dallas and I am kinda bummed about it because I have been really spoiled with having such a good maintenance… See More
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Ericamoran98 • Resident • 2017 - 2018 Recommended
Reviewed 10/18/2018
I had just turned 19 when I moved in and was terrified of being a young pretty woman in the neighborhood from rumors I'd heard. Kim helped me get into my apartment and has been nothing but friendly to me since! The neighborhood is quiet, I… See More
Walnut Ridge Apartments Manager10/18/2018
Erica, Thank you for taking a moment to leave us a review. We are thrilled to hear that you love our property and staff as much as we do. Don't forget to take part in our resident referral program. Walnut Ridge Management Team
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Resident • 2016 - 2018 Recommended
Reviewed 10/18/2018
just wanted to say i really like living here and enjoy all the trees around my apt.....also a maintenance guy named herman came over to fix a few things in my apt and did a great job and cleaned up afterwards .very polite and professional guy...big… See More
Walnut Ridge Apartments Manager10/18/2018
Thank you for taking a moment to leave us a review. Your opinion is greatly valued. Let us know if we can ever be of assistance and please dont forget about our resident referral program. Walnut Ridge Management
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Waponte • Resident • 2018 Recommended
Reviewed 10/18/2018
My Name is Wanda Aponte from the apartment 130. I am happy with the service here, because it's better now that the last years. Every day the administration is working a lot for me in every need that I have. Thank God for everything and continue… See More
Walnut Ridge Apartments Manager10/18/2018
Thank you for taking the time to leave us a review as your feedback is important. We are thrilled to hear that you love our property and staff as much as we do. Don;'t forget about our resident referral program. Walnut Ridge Management Team
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Resident • 2018 Recommended
Reviewed 10/11/2018
I am a long term resident. I have been here since 2007. The office staff is the friendliest in town! They really seem to care about your problems and want you to generally be happy. Maintenance is pretty new but the previous maintenance was awesome so… See More
Walnut Ridge Apartments Manager10/11/2018
Thank you for taking a moment to leave us a review. Your feedback is valuable to us as a resident. Please let us know if I could be of further assistance. Walnut Ridge Management
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Resident • 2018 Recommended
Reviewed 10/10/2018
I recently move in and I am completely satisfied. The office staff was very helpful. I have not had any maintenance problems yet to see how they are but my apartment is perfect so if that is a sign of how they are, I do not… See More
Walnut Ridge Apartments Manager10/10/2018
Thank you for taking a moment to leave us a review and let us know how your move in process was. Your feedback is of the most importance to us. Let us know if we can be of any further assistance in the future. Walnut Ridge Management Team
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jodiledb • Resident • 2016 - 2017 Recommended
Reviewed 08/28/2017
Kim is truly compassionate. I must say I did have 1 issue, but it only became a problem due to the way I handled things and miscommunication. This was my first apartment and I would recommend them to anyone looking for a nice quiet family oriented… See More
Walnut Ridge Apartments Manager10/27/2017
We appreciate your kind words. Please let us know if there is anything else we can do for you!
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Resident • 2017 Recommended
Reviewed 07/28/2017
I've recently moved into the apartments, so far I have no complaints. The office staff have been very helpful. And the maintenance staff is awesome and went a extra mile to help us while we were moving in.
Walnut Ridge Apartments Manager07/31/2017
Thank you for the review. We're happy that your move in day went smoothly, especially knowing how stressful moving day is. If you need anything please let us know.
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Resident • 2007 - 2017 Recommended
Reviewed 05/10/2017
for most part everything is good .everyone is pretty nice ,but sometimes people forget people just want to live in peace and not have issues with some of the office staff . the manager is great .
Walnut Ridge Apartments Manager05/19/2017
Thank you for taking the time to share your experience with us. We strive to have a wonderful relationship with all of our residents. We also want everyone that lives here at Walnut Ridge to be able to have the best quality of life possible. If there is anything we can do to be of assistance to you, please do not hesitate to reach out to any of us in the office. Thank you for your continued residency it is appreciated by all staff and management.
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Resident • 2013 - 2017 Recommended
Reviewed 02/01/2017
Ive been here awhile and as far as apartments go Im not sure they get much better than this. The staff is great, they go out of their way to fix any issues that come up. The value for what you get is good. May be… See More
Walnut Ridge Apartments Manager02/02/2017
We are so happy to hear that you are pleased with your home! Please let us know if there is anything we could do for you.
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CurtRicks • Resident • 2016 - 2017 Recommended
Reviewed 02/01/2017
I can't say enough about living neighbor is crazy but the staff here does everything they can do to keep us happy. Office staff and maintenance will go to the next level to make it comfortable to live here.. Im very happy and thankful I found… See More
Walnut Ridge Apartments Manager02/02/2017
I appreciate you taking time to write this positive review. We do take pride in providing you with the Best Customer Service. You and your neighbors are our #1 priority. If we can be of assistance, please don't hesitate to call us.
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trishatm9 • Resident • 2014 - 2017 Recommended
Reviewed 02/01/2017
I have lived here for a few years now and have no significant complaints. Everyone is always friendly and any issues that do come up, are taken care of in a timely manner by maintenance or office staff. Would definitely recommend to friends and family.
Walnut Ridge Apartments Manager02/02/2017
Thank you for your review and for choosing our Community to call home. I'm happy that you are enjoying your stay with us and are here for you at all times!
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Resident • 2015 - 2017 Not Recommended
Reviewed 01/24/2017
I have had nothing but bad service from Walnut Ridge staff. The staff is always changing, they are sometimes not there during their business hours, and they have yet to send me a copy of my lease. The staff will fine you for just about anything… See More
Walnut Ridge Apartments Manager01/25/2017
We are sorry that you have not had a pleasant stay with us. Our number one goal is to make everyone's experience a great one! We have had some staff changes over the last couple of months, but prior to this our staff was actually the same staff for the last five years. All of our long term employees have been promoted so we did add some new members to our team. Our business hours are Monday through Friday 8:30-5:30 and Saturdays 10-4, we are closed on Sundays. There may be a rare occasion that the office staff will be gone at the same time but we will always hang a sign on the door letting you know what time to expect us back in the office. We are sorry if you have not received a copy of your lease, this is not typical. Upon move in we provide you with a copy of all paperwork that you signed, in a folder so that it is easy for you to keep up with. If you ever need additional copies, you can stop by the office at anytime and get one. We will also send one to your door upon your request. We do fine for trash. When left outside your door or the dumpster area, however we do give warnings before we start fining. This rule is in place to help keep our community clean and free of trash. Placing trash outside for any period of time brings unwanted pest. We are unaware of anything taking place in the community that would make you feel this way. Unfortunately, some people do drive too fast through the parking lot. Our speed limit is 5 mph inside the community. We also have speed bumps throughout the community to help regulate the speed, sometimes just like on any other road people do not follow the rules. If we see someone doing this we do let them know that it is unacceptable. Unfortunately parking is tight in some areas of the community however we do offer reserved covered parking for your convenience. Again, we are sorry you did not enjoy your stay at Walnut Ridge, please contact us at [email protected] to discuss your concerns. We look forward to hearing from you.
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