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620 Canyon Creek

9009 FM 620 North

Austin, TX 78726

 
 
 
 
 
 

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Resident · 2019
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01/25/2019
Absolute WORST apartment complex I've ever lived in. They were doing renovations for half of the time I lived here, so couldnt use the amenities at all. When I moved in, they were fixing apartments and renovating others and left some of the apartment not painted for the first few weeks. My door to my shower was broken for months, even after I asked for it to be replaced. There are no toilet paper holders in the master. I was told I just had to go buy a standing toilet paper holder if I want one. I got roaches and pest control did not help at all. The carpet was dirty when I moved in. Then when I moved out, even tho I admit I made a mess of the carpet, they had the audacity to charger me $900+ for new carpeting. Even tho they were gutting all of the apartments to renovate. I had a few things break because of how old these apartments were and when I tried to fox them, they said I wasnt allowed to because I wasnt a paid contractor but they would be billing me for it. This place was literally falling apart. They charge water by the building and my bill was over $200 every month. Now I pay $50 a month at my new apartment, which shows how complete bull ---- they are here. I had a $800 deposit and they still tried to charge me $1100 after my deposit for repairs to this price of trash apartment. The o ly reason they got the money is because they called my little brother who was afraid to get his credit hurt. I was going to fight them on it. I am so angry, this place is the absolute worst. No one ever picks up the dog poop. Cars are always parked out into the road. They allow people to have junk EVERYWHERE. Do NOT waste your money for this place. I will never recommend it to anyone ever again. Garbage people.
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620 Canyon Creek Manager

01/29/2019

Vanessa, Thank you for your feedback. Our goal at 620 Canyon Creek is to present a professional service for our residents and guests at all times. If our team failed to meet your customer service expectations, we sincerely apologize. Please contact us at (512)918-0890 or email us at [email protected] so we can address your specific concerns. We look forward to speaking to you soon! 620 Canyon Creek

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620 Canyon Creek

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