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620 Canyon Creek

9009 FM 620 North

Austin, TX 78726

 
 
 
 
 
 

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Resident · 2016 - 2018
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03/27/2018
This place is AWFUL. It was previously known as the monterone of canyon creek. the new management is just as incompetent and shady as the last management. They try to charge you for any and every little problem. we we were told if we did not take baby toys off our balcony they would come in our home & remove them themselves & we would be charged. They tried to move us into a apartment that had dog urine in the carpet & mold on all the air vents. They also will automatically renew your lease without even notifying you. (shady) They continuously lost our paperwork and try to make us re-pay fees that they lost . When it came time to give us our keys for our new house they gave us the run around for two weeks straight even though we still had to pay rent for both places. The front office staff is awful. they never know what they are talking about or what they’re supposed to be doing. It’s like they were hired simply because they’re pretty. It takes months to get maintenance and they never know what they’re supposed to be doing either. I would advise no one to move here or deal with this shady apartment complex.
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620 Canyon Creek Manager

08/03/2018

Audrey, Thank you for bringing this to our attention. It is our goal at 620 Canyon Creek to provide the best customer service to all of our residents and visitors. We strive for the highest standard of professional management service and welcome your feedback. Please feel free to contact me at 512.918.0890 or [email protected] so we can address any concerns you may have in further detail. Thank you!

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620 Canyon Creek

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