Overall I am very pleased with my decision to move here. The overall upkeep of the property is very good and I have found that if you submit a maintenance request online they are lightning fast about repairing it. Going to office to ask for maintenance doesn't work as well.
The apartments themselves are nice, especially when you consider the price. I looked all over Austin before moving here, and with the proximity to downtown and the amenities you would be hard pressed to beat the price.
As far as the staff goes, most are helpful and friendly, but I have a had a couple negative experiences. One issue is that they like opening the office late or closing early which is really frustrating when you have to leave work early to get back in time to get a package or something.
Despite the issues the nice apartment at a good price makes dealing with a couple small issues no big deal.