Arboretum Oaks
#1,371 #25 #180

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Arboretum Oaks

9617 Great Hills Trail, Austin, TX 78759
(389 Reviews & Surveys)
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 600 sq. ft.

13 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 1 Bath | 875 sq. ft.

7 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,000 sq. ft.

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.7

Safety

4.3

Office Staff

4.8

Maintenance

4.3

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

27

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.22 days

View Community Timeline
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Arboretum Oaks Reviews

(119)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1161975

Verified Resident 2022 - 2024

1/17/2024

Very good, excellent location, spaces around, beautiful gardens, good experience, good administration, everything in good condition, you feel a lot of peace, clean environment and everything very good

    Manager

    1/20/2024

    Arboretum Oaks
    Thank you for sharing your experience with us. We are pleased to hear we have surpassed your expectations. Your compliment means a great deal to us! Let us know if we can help you in any way.
    Review Author Icon

    Resident 1212577

    Verified Resident 2021 - 2023

    12/29/2023

    New management has shown to be competent and responsive to residents' needs. They are continually improving the property and strive to build a sense of community. Office staff are kind and professional. Maintenance is responsive and professional.

      Manager

      1/2/2024

      Arboretum Oaks
      We appreciate your positive feedback on the new management's competence, responsiveness, and efforts to improve the community. It's great to hear that the office staff and maintenance team have been kind and professional. If you have further feedback or suggestions, please feel free to reach out to our front office.
      Review Author Icon

      Resident 1207405

      Verified Resident 2023

      12/11/2023

      Great staff! Wonderful amenities, and an improved maintenance team! When I moved-in, during the middle of February the whole was so accommodating. My brother and father passed away this year and the staff was considerate to my family and situation. Great tream here

        Manager

        12/13/2023

        Arboretum Oaks
        Dear Resident, Your review has made our day! It means so much to hear the wonderful experience you are having that our team is taking great care of you. We look forward to having you as a resident for many years to come.
        Review Author Icon

        Resident 1205585

        Verified Resident 2021 - 2023

        12/6/2023

        I love living at Arboretum Oaks. The office staff are always friendly and helpful. I just renewed my lease and am looking forward to continued great service and many more years at my apartment. Thank you

          Manager

          12/12/2023

          Arboretum Oaks
          Thank you for your exceptional feedback about our community. We're happy to hear you find our team going above and beyond to ensure you enjoy your living experience. That's what we're here for!
          Review Author Icon

          Resident 1205200

          Verified Resident 2023

          12/5/2023

          Me gusta el lugar es muy bonito para los ni?os para recrear la piscina esta bien en bien el comple todo queda sentido accesible la jardiner?a esta acople a lo que buscaba bien trato de la administraci?n

            Manager

            12/9/2023

            Arboretum Oaks
            Nos alegra saber que te gusta nuestro lugar y que encuentras las instalaciones acogedoras. Si tienes alguna pregunta o inquietud, por favor, visítanos o llámanos para que podamos ayudarte. ¡Bienvenido y esperamos que disfrutes tu tiempo aquí!

            Updated Review

            Review Author Icon

            Resident 1037742

            Verified Resident 2023

            11/29/2023

            Our time here has been great, we've had issues with new residents who are using common areas out of the normal times of operation and are very noisy, they regularly fight and drink alcohol late at night, there should be a way to enforce… See More >
              Manager

              11/30/2023

              Arboretum Oaks
              Thank you for your review. We have taken note of your feedback and want you to know that we take your experience seriously. Our office will be reaching out to you shortly to speak with you about your concerns. We want to do everything we can to ensure you have a 5 star experience in the future.
              Review Author Icon

              Resident 1199172

              Verified Resident 2023

              11/13/2023

              The community is nice, work orders take awhile to get completed unless you ask constantly. The staff is friendly and respectful. The apt is not perfect but its cozy. People seem to like it here which is nice.

                Manager

                11/17/2023

                Arboretum Oaks
                Thank you for acknowledging the friendliness and respectfulness of our staff. We're glad you find the community cozy and that people enjoy living here. If you have any outstanding work orders or additional comments, please reach out to our front office, and we'll be happy to assist.
                Review Author Icon

                Resident 1186200

                Verified Resident 2023

                10/2/2023

                Nice community area, the staffs and maintenance guys are super sweet and helpful. There's lots of places for our dog to sniff and explore the grassy areas. So far we haven't had any complaints. I'd recommend here!

                  Manager

                  10/6/2023

                  Arboretum Oaks
                  We appreciate your recommendation and kind words about our community and attentive team. We're thrilled to know that you find the community area pleasant and your experience has been positive. Your satisfaction is important to us.
                  Review Author Icon

                  Resident 1184614

                  Verified Resident 2021 - 2023

                  9/27/2023

                  This complex's management actually got changed while I was living in this apt. The previous management did not do so well, but after the change, they been working really hard to bring the changes in good aspect

                    Manager

                    9/28/2023

                    Arboretum Oaks
                    Thank you, for your review and feedback. We're glad you find Arboretum Oaks an attractive place to call home! Our team is working hard to ensure we provide the highest level of service possible, so we appreciate the input on our recent change to the community. Please reach out at any time if you have concerns you would like to discuss with us at 512-346-4697. We hope you enjoy your home and look forward to visiting with you soon.
                    Review Author Icon

                    Resident 1183102

                    Verified Resident 2020 - 2023

                    9/22/2023

                    It's has been a good experience, although forcing people to write a minimum 200 word review is a bit weird. What if they are just generally happy with the apartment and just want to note that is overall good?

                      Manager

                      9/26/2023

                      Arboretum Oaks
                      Hi there. We are happy to hear your experience has been positive so far and appreciate your rating and review. The 200-word review is not our choosing but we thank you for taking the time to reach out. If there is anything you need, please let us know.
                      Review Author Icon

                      Resident 1180275

                      Verified Resident 2021 - 2023

                      9/13/2023

                      The current management is amazing. We are very impressed with our new general manager Candice. This location is perfect for anyone who works In the Arboretum. This property is very safe and convenient to anything that you need. And it is very accessible to all… See More >
                        Manager

                        9/16/2023

                        Arboretum Oaks
                        Thank you for your kind words about our management team, especially our manager Candice. We are delighted to know that you find our location convenient and peaceful. Take care.
                        Review Author Icon

                        Resident 1177036

                        Verified Resident 2019 - 2023

                        9/5/2023

                        Tengo 12 a?os viviendo en estos Deptos y no he tenido ning?n problema. Accesibles a las v?as de comunicaci?n, tranquilos , restaurantes y centros comerciales muy cerca, puede uno caminar con seguridad, linda ?rea con ?rboles. Buena atenci?n en las oficinas . ?rea de alberca… See More >
                          Manager

                          9/8/2023

                          Arboretum Oaks
                          Gracias por compartir tus comentarios positivos sobre nuestra comunidad. Nos alegra saber que has tenido una experiencia agradable durante tus 12 años de estancia en nuestros departamentos. Estamos comprometidos en proporcionar un entorno seguro y agradable para nuestros residentes. Si necesitas algo en el futuro, no dudes en comunicarte con nosotros.
                          Review Author Icon

                          Resident 1171880

                          Verified Resident 2022 - 2023

                          8/19/2023

                          STAFF HAS BEEN HELPFUL AND VERY COMMUNICATIVE! ???????????????????????????????????????????????????????????

                            Manager

                            8/23/2023

                            Arboretum Oaks
                            We are happy to receive your compliments about our supportive service and great communication. Your satisfaction is important to us, and we value your opinion. Please call or come by our office if there is anything we can do anything for you.
                            Review Author Icon

                            Resident 1171490

                            Verified Resident 2023

                            8/18/2023

                            Friendly staff and great apartment layout. Was exactly in the price range and area we wanted to live in. The convenience of walking to grocery stores and places in the area is great as well. Couldn't have picked a better place to live.

                              Manager

                              8/22/2023

                              Arboretum Oaks
                              We really appreciate your high praise for our community. It thrills us to know how pleased you are with our competitive pricing, prime location, and the attentive service of our team. Thank you for making us your home!

                              Updated Review

                              Review Author Icon

                              Resident 1151882

                              Verified Resident 2022 - 2023

                              8/7/2023

                              So far so good, my only concern is the HVAC unit that is not properly working. Community is super quiet, the neighborhood is great, there are plenty of options for shopping, which makes it more attractive.

                                Manager

                                8/11/2023

                                Arboretum Oaks
                                Thank you for your favorable feedback! It means so much to hear how pleased you are with our prime location and peaceful atmosphere. Still, we want you to be comfortable in your home, so we ask that you call or come by our office so we may address any concerns with your A/C. We look forward to assisting you.
                                Review Author Icon

                                Resident 1152069

                                Verified Resident 2019 - 2023

                                6/20/2023

                                Arboretum Oaks is a great place to live. Quiet, beautiful neighborhood and in walking distance to several stores and restaurants. Staff is friendly and responsive. Wonderful neighbors who look out for each other.

                                  Manager

                                  6/22/2023

                                  Arboretum Oaks
                                  Thank you for your review of our peaceful community. We are glad you are loving our location and have had great interactions with our team and residents. This is a wonderful place to call home.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1078125

                                  Verified Resident 2023

                                  6/7/2023

                                  Nothing but amazing experiences at arboretum oaks from the staff to the other residents and the atmosphere of the property. They always keep the property clean and it's always quite community amazing updates day after day

                                    Manager

                                    6/9/2023

                                    Arboretum Oaks
                                    We love hearing from our loyal residents and are glad you have been so happy in our community. Our hard working team is second to none!
                                    Review Author Icon

                                    Resident 1141667

                                    Verified Resident 2023

                                    5/17/2023

                                    It's just been 4 days for me. But overall I like the spacious apartment and the layout. I really like the neighborhood as well. I might be better able to talk about my experience as time progresses. I really wish the staff would timely act… See More >
                                      Manager

                                      5/19/2023

                                      Arboretum Oaks
                                      Welcome to our community! It is great to hear you are happy with the layout of your apartment. Please keep us updated on your experience and call or come by our office if your request regarding your washer and dryer is not promptly addressed. We are here to help!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1037736

                                      Verified Resident 2017 - 2023

                                      5/15/2023

                                      I've loved the Arboretum Oaks community since moving in the summer of 2017. It is quiet, close to so many amenities and the area is great for taking a stroll/ walk. The common areas are regularly cleaned. The new management company is making some much… See More >
                                        Manager

                                        5/18/2023

                                        Arboretum Oaks
                                        Hi there. We love hearing from our loyal residents and are delighted that you have been so happy here. Our location is great and our team works hard to make our amenities top-notch for our residents. Thank you for your review!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1074949

                                        Verified Resident 2022 - 2023

                                        5/8/2023

                                        My wife and I are from Brazil, and our resident experience is getting better day by day. Every difficulty is a learning opportunity, and the staff team is always ready to help us. We feel safe living at Arboretum Oaks.

                                          Manager

                                          5/10/2023

                                          Arboretum Oaks
                                          Welcome to our community! We are so happy you chose to make this your new home. Please continue to reach out to our team if we can assist you with anything.
                                          Review Author Icon

                                          Resident 1137597

                                          Verified Resident 2023

                                          5/5/2023

                                          It has been a good experience so far with little to no issues. I enjoy the area and look forward to living here. I enjoy my living space and feel comfortable and secure. The staff is welcoming and helpful.

                                            Manager

                                            5/9/2023

                                            Arboretum Oaks
                                            Welcome to our community! We are happy to hear that your experience so far has been seamless! Please let us know if there is anything you need.
                                            Review Author Icon

                                            Resident 1134654

                                            Verified ProspectVisited 2023

                                            4/25/2023

                                            Great tour of a beautiful community in an incredible location. I was shown exactly the floorplan I wanted to see, even on the floor-level I preferred. I was pleasantly surprised and Arboretum Oaks is definitely on my short list.

                                              Manager

                                              4/28/2023

                                              Arboretum Oaks
                                              We appreciate your review and interest in our community. This is a wonderful place to call home. Please reach out to us if you have any additional questions.
                                              Review Author Icon

                                              Resident 1134176

                                              Verified Resident 2023

                                              4/24/2023

                                              Everyone seems courteous and respectful. The dogs living in the community are quiet except for the 2 Great Danes living near the end of the drive. Most of the residents are friendly and smile or say hello when we see one another.

                                                Manager

                                                4/26/2023

                                                Arboretum Oaks
                                                We are glad you have been happy in our community and with your friendly neighbors. If there is anything we can do to improve your experience, do not hesitate to reach out to our team.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1117054

                                                Verified Resident 2017 - 2023

                                                3/20/2023

                                                I've enjoyed this community and latest Management team has really made up for any previous teams that dropped the ball. It's a warm and welcoming community with plenty of cool neighbors, birds, squirrels whose habitat is the actual oaks that make it seem like you… See More >
                                                  Manager

                                                  3/24/2023

                                                  Arboretum Oaks
                                                  We are delighted you are loving our community and its tranquil atmosphere. Thank you for the shout-out to our attentive team!
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                                                  Resident 1121339

                                                  Verified Resident 2021 - 2023

                                                  3/13/2023

                                                  The new staff is great, friendly, helpful. Love the fixing up of the property that has been going on. Community is friendly and quiet. Location is amazing, with all the restaurants and shopping nearby.

                                                    Manager

                                                    3/17/2023

                                                    Arboretum Oaks
                                                    Thank you for your compliments for our hard-working team and peaceful atmosphere. We love our location and our residents.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $250. Rent: $15. Pet Limit: 2. Comments: No age/weight limit. Breed restrictions apply. Pet deposit min/max: $250.00 Pet monthly rent $15 per pet. Pet fee $250 per pet. Pet Deposit $250.00 per pet
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                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $250. Rent: $15. Pet Limit: 2. Comments: No age/weight limit. Breed restrictions apply. Pet deposit min/max: $250.00 Pet monthly rent $15 per pet. Pet fee $250 per pet. Pet Deposit $250.00 per pet
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Built-in Bookcases
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Disability Access
                                                    • DishWasher
                                                    • Dog Park
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Individual Climate Control
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Patio with Storage Area
                                                    • Pavilion with Stone Grill BBQ
                                                    • Pool
                                                    • Public Transportation
                                                    • Recycling Program
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Skylight
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Experience the difference at Arboretum Oaks in Austin, Texas. This luxury apartment community was designed with you in mind. Arboretum Oaks offers generous living spaces, private patios, and gourmet kitchens. Our residents also enjoy a refreshing pool, 24-hour athletic center, and resident activities. Located in the heart of the Arboretum, across from Starbuck s and just minutes from The University of Texas, Arboretum Oaks is convenient, leisurely living at its best. We invite you to lease today and start enjoying life to the fullest!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Embrey Management

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Arboretum Oaks Rated?
                                                    Based on 389 number of votes by renters, Arboretum Oaks is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Arboretum Oaks ?
                                                    Arboretum Oaks is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Arboretum Oaks is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Arboretum Oaks ?
                                                    Arboretum Oaks is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Arboretum Oaks ?
                                                    Arboretum Oaks is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Arboretum Oaks is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Arboretum Oaks ?
                                                    Arboretum Oaks is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.22 days to their community reviews in the past year.
                                                    Who manages Arboretum Oaks ?
                                                    Embrey Management
                                                    What is the pet policy at Arboretum Oaks ?
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $15
                                                    Pet Limit: 2
                                                    Comments: No age/weight limit. Breed restrictions apply. Pet deposit min/max: $250.00 Pet monthly rent $15 per pet. Pet fee $250 per pet. Pet Deposit $250.00 per pet
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $15
                                                    Pet Limit: 2
                                                    Comments: No age/weight limit. Breed restrictions apply. Pet deposit min/max: $250.00 Pet monthly rent $15 per pet. Pet fee $250 per pet. Pet Deposit $250.00 per pet
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Arboretum Oaks

                                                    February 2024

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                                                    Beds

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                                                    Baths

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                                                    Arboretum Oaks is a 600 - 1,000 sq. ft. apartment in Austin in zip code 78759. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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