Review History for anonymous

Arbors at Tallwood


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anonymous

Resident 2016 - 2018

7/2/2018

Lived there for two year. Good things first, overall, the community is quiet and general safe. I say 'General safe' because there was no significant incidents happened during our stay, no break in, no theft etc. but my wife did happened to be stalled by someone around sunset time. Here comes two things I would say about this property: 1. It is a really cheap place - I am not talking about the price but the facilities and services. If you can afford $1500 for elsewhere with better service and facilities, don't pay $1300 at Arbors at Tallwood. If you are a person who cares about the interior appearance, I don't recommend this. Full of centuries old, crapy closet, dusty air-condition, lossy carpet, water leakage (I requested maintenance twice. Someone came and go, but left the problem unsolved. Why? I don't know. Because it is too old to fix?). 2.They use valet trash. I don't need someone else to take my trash from my front door to dump station. and the assigned ugly and big trash can is required to put inside your apartment .... Last, No judgement here but just our moving out story. If you always enjoy friendly staffs and good services, don't go for this. Two months ahead (Two months ahead is kinda ridiculous as that is usually hard to plan that ahead of time. Well, that is how they run business.), I talked to the staff about moving out and was told I am all set as he put notes in the system and I will pay $800. However, at the end I pay $3000 more because a few weeks later, I feel not right as I did not receive any update from leasing office and write (!!!) an email to query. Then I was told, no one in their office is aware of my notice. Yes, I should not blame them for this. It is my fault because I did not give a ''written'' notice required by the contract. (As it says, DON"T TRUST ANYONE BY ORAL BUT WRITTEN as they are doing...) The thing made me unpleasant was the staff clearly did not say anything about a written notice and misled me by saying 'I am all set'. Pay attention to the terms in your lease (they made the lease doc!!) and make sure your interaction with them is always traceable.

    Review 61 out of 160

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    Arbors at Tallwood

    March 2024

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