Austin City Lights

Austin City Lights

(75 Reviews)
501 East Stassney Lane, Austin, TX 78745
$1,161 - $2,238/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

3 Bedrooms

3 Beds, 1 Bath

Not Available

3 Beds, 2 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

N/A

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(75)

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anonymous

Resident 2017 - 2019

5/16/2019

DO NOT LIVE HERE! Although maintenance is quick to follow up with your requests, anything they fix breaks again. We moved to an upgraded until & everything is cheap and very obvious that they were in a rush to have it finished. The management lacksSee More >
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anonymous

Resident 2017 - 2018

12/26/2018

Horrible front office management. I've had multiple issues that went completely ignored for multiple months. Our apartment has had roaches in it for ou entire lease thus far with no clear answer in sight. You can find way better options south and not have toSee More >
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anonymous

Resident 2018

8/18/2018

Do not make the mistake. They will respond to my post but no matter what they say please believe what I say. They made me sign a contract for an apartment that was under construction. After few days I signed the contract I received aSee More >
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anonymous

Resident 2017 - 2018

5/4/2018

AVOID AT ALL COST. Terrible management. Had numerous problems including being given a smaller apartment than was signed for and told there was nothing they could do about it. Floors and walls are paper thin can hear everything. Raised my rent after my first yearSee More >
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shebareddy

Resident 2018

2/28/2018

I just moved in a couple of months ago. I wish I did not sign a 1-year lease. I did not like this place and I wouldn't recommend to anyone. There are so many problems. These are old apartments and they made a slight changeSee More >
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The_and

Resident 2017

12/29/2017

I wish I could give this apartment complex 0 stars simply based on interactions with staff. Our air conditioning went out no less than 3 times in 2 months during the summer. We called to have it fixed and were told we needed to fillSee More >
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anonymous

Resident 2013 - 2015

4/19/2016

PLEASE BE AWARE: This apartment complex affiliates itself with the scammer company called the Pheonix Group. If you owe something to the apartment after move in (which we were not actually originally notified of until months after move out, which seems suspect to begin with)See More >
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lilac501

Resident 2014 - 2015

6/29/2015

I moved here last April. I live by the dumpster in the back. I have no complaints about the interior of my apt. However, there are major flaws ranging from the staff to the tenant ease of access. This has beenSee More >
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gapaman

Resident 2013 - 2014

12/15/2014

Let me preface this and say that this is my first review of an apartment. It's very easy to get wrapped up into reading all the "negative reviews", because 9/10 times, that is what will be found. It's easier for people to write negative reviewsSee More >
Manager

12/30/2014

Austin City Lights
Thank you so much for your in depth review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

[email protected]

Resident 2013 - 2014

10/27/2014

Current Management should be ashamed of writing fake reviews on here. So Happy that my lease has ended here. Moved across the street from them. To tell you the difference, I now enjoy paying my rent now. Dont move here, you will be very happySee More >
Manager

12/30/2014

Austin City Lights
Thank you for your review. I am sorry you feel that way and all reviews on this site are written by actual residents. Please contact me if you have any other questions or need anything else. Respectfully, Erica Brennan ACL Business Manager
Avatar

anonymous

Resident 2014

2/4/2014

Do not even think about coming here!!!!!!!!!!!!!!!!!!!!!! These people are so horrible to work with. Awful awful people, they will charge you late fees even if it is their fault, on their end when their website is broken!!!! If I could give this placeSee More >
Manager

10/29/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions etc. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Also, if there is anything we can do to get a 5 star rating from you please let us know. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

hillerypie

Resident 2013 - 2014

2/3/2014

These apartments are HORRIBLE ! It's all about money to these vouchers . I've had the worst experience with them. If you are late more than three days twice in your rent contract (even if you have resigned) you'll be charged $125 fee plus an additional 75$See More >
Manager

2/4/2014

Austin City Lights
Thank you for your review. I am sorry you feel that way and would be more than happy to address your concerns. Please contact me, I would like to address many of the inaccurate items in your review and response. Respectfully, Erica Brennan ACL Business Manager
Avatar

annafernandes

Resident 2013

10/27/2013

I usually don't write reviews, but I've had a great experience at Austin City Lights. It is a gated community, the amenities are great and the staff is friendly. It is only 10-15 minutes away from Downtown, 8-10 minutes away from South Congress, and verySee More >
Manager

10/28/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Don't forget about our monthly resident brunches and functions. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

anonymous

Resident 2008 - 2011

10/25/2013

I was a resident at Austin City Lights not once, but twice. My experience at the property during the first lease was near perfect (of course, property was new). My second experience started off wonderful, with just the regular 'apartment related minor issues (youSee More >
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anonymous

Resident 2013

10/25/2013

The previous few reviews on here are CLEARLY fake. This place has been awful since the current management took over, and they've received nothing but awful reviews since, but somehow they suddenly get a slew of 5 stars within a few days? I never didSee More >
Manager

10/25/2013

Austin City Lights
Thank you for your review. We strive for excellent customer service and take your review/feedback seriously and will make necessary changes if need be. Hope everything is well with your new home. Respectfully, Erica Brennan ACL Business Manager
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kaylajwilliams

Resident 2013

10/25/2013

I have moved over four times in the past five years because I could not find a place that I just fell in love with. That was, of course, until I lived at Austin City Lights. The staff at ACL has made me feel likeSee More >
Manager

10/25/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Don't forget about our monthly resident brunches and functions. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

anonymous

Resident 2013

10/24/2013

I have lived at ACL for a few months now and I absolutely love it! The staff and management are super friendly and efficient! I have never had an issue finding a parking space for myself or my guests. I have never had an issueSee More >
Manager

10/25/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Don't forget about our monthly resident brunches and functions. Thanks again! In regards to the other replys to the review, I am so sorry you feel that way and we can help if you have parking issues. Respectfully, Erica Brennan ACL Business Manager
Avatar

Dottygale

Resident 2008 - 2013

10/21/2013

Have lived in this complex since it opened. I love the location - easy to get everywhere I need to go. This complex has the best kitchen I've ever had in an apartment. It's open and not cramped, as most are. And it'sSee More >
Manager

10/16/2013

Austin City Lights
Thank you so much for your review and calling ACL your home all these years! We really appreciate your positive feedback and feel free to contact me if you have any questions etc. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Also, if there is anything we can do to get a 5 star rating from you please let us know. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

anonymous

Resident 2013

10/21/2013

We recently moved to Austin from Pittsburgh. I have felt welcomed and appreciated since the day I stepped foot on the property. The staff knows us by name and makes us feel at home --> huge for us, considering we have no familySee More >
Manager

10/22/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Don't forget about our monthly resident brunches and functions. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

horseskw

Resident 2013

10/20/2013

Austin City Lights is a great place to live at. I have been here since August. The staff is very nice and helpful. The apartments are well laid out and clean. It is a very safe place to live. The exercise room is state ofSee More >
Manager

10/21/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Don't forget about our monthly resident brunches and functions. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

nicole_bradley

Resident 2012 - 2013

10/16/2013

I have been living here for over a year now and am glad I signed another lease here. After looking at other apartments in Austin, I realized the quality of apartment you get for the price and SAFETY at ACL is just unheard of anywhereSee More >
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StephJ87

Resident 2013

10/16/2013

I moved in on July and I love it. It's very safe and the apartment is really cute! I love that is suuuuuuuuper close to my job. It has a lot of restaurants and other commercial places around very close by. I would definitely recommendSee More >
Manager

10/16/2013

Austin City Lights
Thank you so much for your review and calling ACL your home! We really appreciate your positive feedback and feel free to contact me if you have any questions or need anything. The best compliment for us is when you refer ACL to a friend, co-worker or family member. Also, if there is anything we can do to get a 5 star rating from you please let us know. Thanks again! Respectfully, Erica Brennan ACL Business Manager
Avatar

yvanna_ramos1209

Resident 2012 - 2013

9/23/2013

DO YOURSELF A FAVOR AND STAY FAR FAR AWAY FROM THIS PLACE. Management is HORRIBLE. We just received a $630 bill for PET FEES and PET CARPET CLEANER as well as a small rust stain and polish mark on the tub which was $110 inSee More >
Manager

10/4/2013

Austin City Lights
Thank you for your feedback and review. Our Regional Manager has settled the issues you mention in your review and has deducted the amount from your total balance owed. Respectfully, Erica Brennan ACL Business Manager
Avatar

anonymous

Resident 2013

4/25/2013

My husband and I moved into Austin City Lights because we were looking for a short term lease, as we are planning an out of state move. That move cannot come quick enough. To say that living at Austin City Lights is unpleasantSee More >
Manager

7/30/2013

Austin City Lights
Thank you for your feedback and review. I am sorry for the inconveniences you are having to deal with. Please contact me regarding your concerns above and I will be happy to assist you in anyway. Thank you for calling ACL your home! Respectfully, Erica Brennan ACL Business Manager
Avatar

anonymous

Resident 2012 - 2013

3/20/2013

This place is horrible, GREEDY GREEDY management. They will charge you from anything to "Leaving your trash can out too long" (I'm not having a full stinky trash in my apt when the trash people don't pick it up from the night before) to havingSee More >
Manager

7/30/2013

Austin City Lights
Thank you for your feedback and review. I would like to address many of the items you list in your review due to inaccurate information. Please contact me with your concerns and thank you for calling ACL your home. Respectfully, Erica Brennan ACL Business Manager

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units
Parking
  • Covered Parking
  • Private Garage
  • Uncovered Parking
Pets
  • Dogs Allowed
    Comments: No aggressive breeds, 2 pets per apartment
    Less Info
    More Info
  • Cats Allowed
    Comments: No aggressive breeds, 2 pets per apartment
    Less Info
    More Info
Other
  • Community Center
  • Controlled Access
  • Gym
  • Pool
Show Less
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Questions & Answers (0)

Frequently Asked

What is the pet policy at Austin City Lights ?
Dogs Allowed
Comments: No aggressive breeds, 2 pets per apartment
Cats Allowed
Comments: No aggressive breeds, 2 pets per apartment
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 1 Bath
3 Beds, 2 Baths
Studio, 1 Bath

Check Availability

Austin City Lights

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Beds

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Baths

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Austin City Lights is an apartment in Austin in zip code 78745. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78704, 78747, 78748, 78744, and 77099 are nearby zips.