Review History for anonymous

Austin City Lights


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anonymous

Resident 2012 - 2013

3/20/2013

This place is horrible, GREEDY GREEDY management. They will charge you from anything to "Leaving your trash can out too long" (I'm not having a full stinky trash in my apt when the trash people don't pick it up from the night before) to having a bicycle on the patio (but you can pay them ten dollars a month for them to put your bike in their "specialized parking". With each charge you get they threaten to end your lease. I'm at the point where I want them to end my lease, I'm tired of them making up rules then charging me for it. Management is horrible, I had a dog run away and they refused to help or let me put up signs for her because it "messed with the decor". The apartment beneath me was broken into quite a few times and they did not let anyone in the building know they should take extra precautions, or warn them or anything. They say the apartments are capable of having a security system, this is a lie.
    Manager

    7/30/2013

    Austin City Lights
    Thank you for your feedback and review. I would like to address many of the items you list in your review due to inaccurate information. Please contact me with your concerns and thank you for calling ACL your home. Respectfully, Erica Brennan ACL Business Manager

    Review 24 out of 76

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