I loved it while I was there but the staff is rude and unwilling to help. Once you move in they pretty much treat you like a number. They were extremely difficult to work with when I needed to move for personal reasons (divorce) and refused to honor my 60 day notice. After I moved out they continued charging me rent after I begged for them to honor my notice and then filed an eviction on me. I couldn't afford a lawyer and I am now stuck with a $6k collection and an eviction making it nearly impossible to move anywhere. I would HIGHLY recommend looking elsewhere.
Manager
10/15/2020
Avana SoCo
Hello,
We are sorry to hear that you did not have a pleasant experience. Our community is under new management and ownership as of 9/1/20 and we would love to have the opportunity to discuss your concerns further. Please let us a call at 512-462-2600 or email us at avanasoco@greystar.com.
Thank you,
Rachel Broadway-Guerrero
Community Manager