Review History for Daniela_S911

Ballpark North


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Daniela_S911

Resident 2019

12/12/2019

This is by far the worst apartment I have ever lived in. I've had every issue you could possibly think of. When I first moved in, the dryer was making holes in our clothes, it took months for them to replace it. Even though these are student apartments, the WiFi is unreliable and it is down several times a week without warning. They will tow your car for the dumbest reasons and make you pay $225. They have towed every single one of my friends cars that came to visit, including all of my roommates, for one reason or another. One time I was without AC for a week, the apartment reached 92 degrees. They have a bug problem and not seem to care about it. The units are disgusting, the carpets are extremely dirty and they won't give you a clean apartment when you first move in. Some of the staff is really nice and they try their best to help, but the manager Sergio is always out of the office. In all of my issues, he has never expressed a sense of urgency and lacks professionalism. When I called to complain about my AC not working, a staff member yelled and hung up on me. In August, I was told that I would receive a $200 bonus for referring someone. Now it is December and I have not received anything. One of my friend's pantry got mold in it a couple weeks ago, it has not been fixed yet. This place is unsafe, someone broke into our apartment while we were in here, he was being chased by the police. There's also a lot of crime in the area. Do yourself a favor and don't live here.

    Review 16 out of 104

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