Review History for Verified Resident 795593

Bell Austin Southwest


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Resident 795593

Verified Resident 2019 - 2021

4/8/2021

Maintenance team and office staff have consistently been professional, kind, and helpful. Combined with safety, quietness, and location, its hard to beat. Many other residents have also stayed here for multiple years.
    1 Previous Review

    Previous Review

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    Resident 795593

    Verified Resident 2019 - 2020

    7/24/2020

    A safe clean genuinely friendly community, feels like I have my privacy and neighbors have theirs. Staff and maintenance are the most kind and professional Ive had. Unlike most apartment communities, the staff here has not been a constant stream of new employees. The maintenance team takes care quickly and does the kind of job someone might in their own home. It is family friendly and kid friendly, but they are not running around Lord of the flies, and there have been no safety issues that we know of. Everyone gets a carport. Garages are available for additional fee, but clean and worth it especially for home gym. Its close to shopping we need and can jump on MoPac and in 20 mins be downtown or SoCo or the airport. Quick access to Dripping Springs, Wimberley. Ill take off half a star for updates needed in interiors, such as poor lighting in bathrooms (of our floor plan) and closets, and fresh paint needed to trim work. Overall four and a half out of five stars!
      Manager

      8/21/2020

      Bell Austin Southwest
      Hello! Thank you very much for taking the time to share your experiences and concerns with us. We are happy to hear that you've enjoyed the community and our maintenance staff! Our lightbulbs are energy efficient and so take a bit more time to reach their maximum light. However, our maintenance staff would be happy to double-check the lights to ensure they are working properly, just give us a call at 512-292-4200 to schedule a work order. Please let us know if we can help you with anything else. We look forward to your residency at Bell Austin Southwest! - Cynthia Otero, Assitant Community Manager

      Review 47 out of 134

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      Bell Austin Southwest

      March 2024

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