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Resident · 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2020
When I moved in stuff was relatively new and nice, but over the years my building has been completely trashed. I've submitted multiple times to maintenance requesting cleaning of the stairwells to clean up the many vomit stains from years passed be cleaned up. The door is supposed to be locked to my building, and they charge extra for it, and it hasn't worked almost the entire time i've lived in this building despite requests for them to repair it. So many cars have been broken into over the years and the only thing the complex has said is "make sure you lock your car!" there are no security cameras and the parking lot is fairly dark even with the lights provided. The only changes made while i've been here is remaking the front office to entice new people to pay them. Room is right on the street and they charge extra for that for some reason, and its extra loud with parmer traffic and a fire department just down the street. Staff is nice but just ineffective most fo the time when you request the upkeep of the grounds. If you have problems with things in your apartment like your AC or washer and drier they're quick to fix it but anything else they tell you they fixed it even when its easy to check they didn't. The trash compactor breaks often and its requested you just "hang onto your trash in your room" when this happens. Not great along with my neighbors loud music and dogs and constantly smelling up the breezeways with smoking. In summary: First impressions can be deceiving, and rooms appear nice but grounds and safety are horrible and leaves a lot to be desired for the price point.
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Bexley at Tech Ridge Manager

01/29/2020

We are disappointed to learn of your experience at Bexley at Tech Ridge. It appears as though you are dealing with numerous concerns that have caused you a great deal of frustration. We take the allegations described in your review very seriously and apologize that you have had to deal with these issues. Due to this review being posted anonymously, we are unable to follow up with you directly to get more details. In addition, we feel it is important to mention that we've taken several measures in order to improve the community, these include: hiring private security patrols, installed additional security cameras, and installing new door hardware on all breezeway doors. At your earliest convenience, please reach out to us at (512) 719-9000 or visit bexleytechridge.com. We hope to speak with you soon and improve your experience!

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