11701 Metric Boulevard
Austin, TX 78758
Resident • 2000 Not Recommended
The rent is reasonable, and some units include a washer and dryer but overall, my experience with Gentry´s Walk has been dissappointing. The primary issue of concern is the poor response times for maintenance and repairs, even ones that would be considered emergencies. For example, during the hottest day of the year the A/C went down. It took nearly one week for this to be resolved. To say the apartment was uncomfortable during this time would be a gross understatement. During these past few days (Winter), the apartment has been without hot water and heat. No showers and the room is a steady 58 degrees. Basically resorting to using the stove as a heater, which is not an entirely safe practice. Other tenants are having similar problems. In my opinion, it´s a combination of management incompetence and penny-pinching which lead to these situations.
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