Bridge at Canyon Creek
#4,694 #106 #708

What is epIQ?

Bridge at Canyon Creek

9009 N FM 620 , Austin, TX 78726
(358 Reviews)
$1,329 - $2,799/mo

Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 929 sq. ft.

$1,389 - $1,459

8 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 800 sq. ft.

$1,329 - $1,459

5 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 711 sq. ft.

$1,419 - $1,469

3 Available Units

See Floor Plan Details

A4

1 Bed, 1 Bath | 878 sq. ft.

$1,419 - $1,469

2 Available Units

See Floor Plan Details

2 Bedrooms

B3

2 Beds, 2.5 Baths | 1,264 sq. ft.

$1,879 - $1,899

3 Available Units

See Floor Plan Details

B4

2 Beds, 2.5 Baths | 1,450 sq. ft.

$1,989 - $2,119

3 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 1,028 sq. ft.

$1,699 - $1,749

2 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 3 Baths | 1,540 sq. ft.

$2,099 - $2,249

3 Available Units

See Floor Plan Details

C2

3 Beds, 3 Baths | 1,510 sq. ft.

$2,199 - $2,359

2 Available Units

See Floor Plan Details

4 Bedrooms

D2

4 Beds, 3.5 Baths | 1,924 sq. ft.

$2,549 - $2,699

6 Available Units

See Floor Plan Details

D1

4 Beds, 4 Baths | 1,799 sq. ft.

$2,799

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

3.7

Grounds

3.2

Safety

2.6

Office Staff

3.5

Maintenance

3.7

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

37

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

18.24 days

View Community Timeline
View Community Timeline

Bridge at Canyon Creek Reviews

(325)

3.3 rating

See Details

358 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1254804

Verified Resident 2023 - 2024

6/4/2024

The unit is beautiful (even though it was filthy when I moved in and had to clean curry out of the ice maker and fridge and there were trash bags shoved into the jets on the bathtub with a disgusting filter I cleaned and replaced,… See More>
    Manager

    6/7/2024

    Bridge at Canyon Creek
    Thanks for your review and for letting us know of your frustrations with your experience thus far. Your feedback is very important to us and we'd appreciate the opportunity to help. Give us a call at (737) 530-3926. Our team is eager to assist!

    Updated Review

    Review Author Icon

    Resident 1184382

    Verified Resident 2009 - 2024

    5/31/2024

    This property has had lots of owners. Needed repairs and a ton of attractive landscaping. Gates don't work, water fountain in the dog park. Drive through at night and count the missing exterior light bulbs! I mean, really... How involved is it to replace light… See More>
      Manager

      6/3/2024

      Bridge at Canyon Creek
      Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and any inconvenience it may have caused. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.
      Review Author Icon

      Resident 1238501

      Verified Resident 2023 - 2024

      3/26/2024

      This community is an Awesome place to live, and the Staff is Awesome! It is quiet, and lots of windows and Sunlight in my apartment. The apartment is well kept and l enjoy my Jacuzzi tub nightly, and this is one of the things… See More>
        Manager

        3/28/2024

        Bridge at Canyon Creek
        We love receiving rave reviews like this one! Thanks for taking the time to share that you've been happy with your experience, particularly thanks to our awesome team. It's also wonderful to know that you've loved the amenities within your living space. Take care!
        Review Author Icon

        Resident 1237049

        Verified Resident 2012 - 2024

        3/21/2024

        A few years ago it was very quiet, but now there is too much noise, the main entrances are open all the time that makes me feel unsafe, and the rent is expensive for this place. What I like is that it has green areas… See More>
          Manager

          3/21/2024

          Bridge at Canyon Creek
          Thank you for taking the time to share your feedback. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.
          Review Author Icon

          Resident 1234464

          Verified Resident 2015 - 2024

          3/12/2024

          This place is covered in dog poop and no one from AMP cares. I have called the office, no luck. I have sent maintenance requests, no luck. I tried to talk with the people, they yelled at me for getting in their business, again no… See More>
          Manager

          3/12/2024

          Bridge at Canyon Creek
          Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and any inconvenience it may have caused. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.
          Review Author Icon

          anonymous

          Resident 2023 - 2024

          3/10/2024

          Armed Robberies

          My roommate was robbed at gunpoint last night within the community. Talking to neighbors, we have discovered this is at least the second time a robbery like this has happened this week and AMP (the management company) refuses to do anything. Instead of fixing the… See More>
            Manager

            3/11/2024

            Bridge at Canyon Creek
            Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and any inconvenience it may have caused. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.
            Review Author Icon

            Resident 1226785

            Verified ProspectVisited 2024

            2/15/2024

            I had a great experience visiting this community. Everyone was very nice. I was greeted with a warm smile and a firm handshake. I was offered an income based program as well. I'd recommend to others. They also offer a $400 referral for new residents… See More>
            Manager

            2/16/2024

            Bridge at Canyon Creek
            Thanks for raving about your experience! Knowing how great you've found our team to be means a lot and we're so happy for this glowing endorsement. Thanks again for taking the time to share!

            Updated Review

            Review Author Icon

            Resident 1150747

            Verified Resident 2023 - 2024

            2/8/2024

            The Community is located in a great area it has a lot of potential, seems like previous management simply did not take a good care of the place. Maintenance is always understaffed and that creates a huge backlog of work orders

              Manager

              2/10/2024

              Bridge at Canyon Creek
              Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
              Review Author Icon

              Resident 1222968

              Verified Resident 2021 - 2024

              2/3/2024

              Es una buena comunidad para vivir solos o en familia, ubicado en buena zona escolar y de establecimientos comerciales y ventas. F?cil acceso. con parque privado para mascotas, ?reas de picnic, gimnasio

                Manager

                2/5/2024

                Bridge at Canyon Creek
                ¡Este es un comentario encantador! Nos alegra que te guste el complejo y la ubicación privilegiada. ¡Estamos ciertamente contentos de tenerte aquí!
                Review Author Icon

                Resident 587964

                Verified Resident 2023 - 2024

                1/13/2024

                Customer service and management and maintenance has been great for me upon my move-in January 2024. It was a rough move with special circumstances due to Mold exposure at my previous property. Well, this property has old bones it has been renovated, but still is… See More>
                  Manager

                  1/15/2024

                  Bridge at Canyon Creek
                  Thanks for taking the time to share that you've received excellent customer service from our team! We're glad to know that you've gotten great help across the board and that you have had a good overall experience here!

                  Updated Review

                  Review Author Icon

                  Resident 1064412

                  Verified Resident 2022 - 2023

                  12/26/2023

                  Loved the community in 2022 but in 2023 the pool was not operational for a significant amount of time and the maintenance requests began to take weeks to be completed. The newer staff is not as knowledgeable, mail was broken into months ago and still… See More>
                    Manager

                    1/22/2024

                    Bridge at Canyon Creek
                    Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                    Review Author Icon

                    Resident 1211162

                    Verified Resident 2023

                    12/23/2023

                    Everything Is what I expect for my living environment. My family will be happy here for a good while. From the management to the maintenance my family has experienced luxury and care. We are truly grateful.

                      Manager

                      12/26/2023

                      Bridge at Canyon Creek
                      We're so pleased to hear you're happy with your experience thus far and you've found our attentive service to enhance your residency even more. We are delighted to have the opportunity to serve you. Thank you again for the kind words.
                      Review Author Icon

                      Resident 1205283

                      Verified ProspectVisited 2023

                      12/5/2023

                      I was so impressed by Ms. Jasmine Morales, the leasing specialist. She was so patient with me and my husband. She helped us so much to find the right place, and she was so kind. I appreciate her help. Thank you!

                        Manager

                        12/6/2023

                        Bridge at Canyon Creek
                        What excellent input! Thanks for letting us know that you've received excellent service from our team and that you loved working with her. We can't wait to welcome you home to the community!
                        Review Author Icon

                        Resident 267202

                        Verified Resident 2020 - 2023

                        12/5/2023

                        The Apartments have been through a few new companies but the latest one seems to be getting things in better shape than the previous owners. Property area is kept up nicely and community is pretty quiet.

                          Manager

                          12/5/2023

                          Bridge at Canyon Creek
                          Thank you for taking the time to share that you've been happy with the trajectory of the community as of late! This is wonderful to hear as we strive to provide the best possible experience and environment for our residents.
                          Review Author Icon

                          Resident 875539

                          Verified ProspectVisited 2023

                          11/30/2023

                          I love the two stories and that I don't have to worry about people above me or below me. The attractions in the area, and scenery. Also they seemed like there a really quiet community. And Angelica was very helpful on how I should move… See More>
                            Manager

                            11/30/2023

                            Bridge at Canyon Creek
                            Thanks for this review and for sharing that you've loved what you've seen of the community! This is nice to hear and we're glad to know that our team has made a positive impression. We hope to welcome you home to the community soon!

                            Updated Review

                            Review Author Icon

                            Resident 1087796

                            Verified Resident 2021 - 2023

                            11/29/2023

                            When I first moved here it was decent. After AMP took over it's been straight down hill. Vehicle thefts and break-ins, the gates haven't worked since 2022 and are falling apart. Someone smashed the back gate and keypad. There's 1 maintenance guy who is overwhelmed… See More>
                              Manager

                              1/22/2024

                              Bridge at Canyon Creek
                              Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                              Review Author Icon

                              Resident 1201528

                              Verified Resident 2011 - 2023

                              11/21/2023

                              Too many ownership changes. When I moved in tiles in the kitchen and second bathroom were cracked. The carpet appears to have no padding at all and seems very worn with wrinkles. When I initially move into this complex in 2009 there was a much… See More>
                                Manager

                                1/22/2024

                                Bridge at Canyon Creek
                                Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                                Review Author Icon

                                Resident 1201486

                                Verified Resident 2023

                                11/21/2023

                                Although I love my apartment the leasing office & maintenance crew have made living here unpleasant. From the parking situation, having no where to park and the property manager being rude and cold about the issue. To both water issues I've had now.… See More>
                                  Manager

                                  11/21/2023

                                  Bridge at Canyon Creek
                                  Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                                  Review Author Icon

                                  Resident 1198616

                                  Verified Resident 2023

                                  11/11/2023

                                  I feel comfortable and warm in this community. The area is nice and also I have a little back yard to watch the sunshine in the morning. It's a quiet place. Most of the time I only listen to the birds outside the apartment.

                                    Manager

                                    11/13/2023

                                    Bridge at Canyon Creek
                                    It sounds like you've had such an idyllic experience within the community and we're so grateful to learn that! Thanks for sharing and for being a valued member of the community. Take care!
                                    Review Author Icon

                                    Resident 1018329

                                    Verified ProspectVisited 2023

                                    11/10/2023

                                    Great experience friendly face and very professional . As well very knowledgeable . Community very inviting clean yards and building layout very structured. This would be a very nice community to retire in my opinion

                                      Manager

                                      11/13/2023

                                      Bridge at Canyon Creek
                                      Wow! This is great to hear and we're so grateful for your five-star review. Thanks for raving about the professional team. Feedback like this really makes our day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1083918

                                      Verified Resident 2018 - 2023

                                      11/9/2023

                                      going downhill extremely fast without any sign of stopping, we haven't been gated for years, street lights in disrepair all over the property, decreased office hours, no on site maintenance folks, mail boxes in disrepair, pool was closed during the hottest time of the year… See More>
                                        Manager

                                        1/22/2024

                                        Bridge at Canyon Creek
                                        Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                                        Review Author Icon

                                        Resident 1197202

                                        Verified Resident 2021 - 2023

                                        11/7/2023

                                        This community has been neglected- there is dog poo and trash all over. Appliance were replaced with the cheapest ones available. Some apartments have No access to move big items like washer dryer or couch.

                                          Manager

                                          1/22/2024

                                          Bridge at Canyon Creek
                                          Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                                          Review Author Icon

                                          Resident 1196063

                                          Verified Resident 2023

                                          11/4/2023

                                          The units are spacious and upgraded. It feels like your own home, not an apartment. The wood burning fireplaces , the balcony space and big bathrooms are great additions. The community is quiet and peaceful.

                                            Manager

                                            11/6/2023

                                            Bridge at Canyon Creek
                                            It's so great to hear that you've loved the amenities in your living space! Thanks for sharing and for being a valuable member of the community.
                                            Review Author Icon

                                            Resident 1192723

                                            Verified Resident 2023

                                            10/24/2023

                                            I like living here a lot. It's very quiet and the neighbors are nice and friendly. All the community amenities work properly and when they are down our office staff always send communication about it. Our office staff is really amazing and they're all very… See More>
                                              Manager

                                              10/25/2023

                                              Bridge at Canyon Creek
                                              This is nice to hear! Thanks for this solid four-star rating and for letting us know that you're here to stay. We're glad that you've found a lot to enjoy about residing here.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1074604

                                              Verified Resident 2021 - 2023

                                              10/16/2023

                                              In the beginning things were great I felt very hard. I was very happy to be here. If things look very clean, our trail to the dog park was cleaned up of any debris broken trees. I felt safe now our gates are never closed.… See More>
                                                Manager

                                                1/22/2024

                                                Bridge at Canyon Creek
                                                Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer Connections
                                                Parking
                                                • Garage
                                                Pets
                                                • Cats Allowed
                                                • Dogs Allowed
                                                Other
                                                • 24-hour management availability
                                                • BBQ and Picnic Area
                                                • Business Center
                                                • Clubhouse
                                                • Convenient to Lake Travis
                                                • Elevator
                                                • Fitness Center
                                                • Gated Access
                                                • Group Exercise Classes
                                                • Hardwood Flooring
                                                • Marble Entryways
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Pool
                                                • Private Balcony
                                                • Roman Jetted Tubs
                                                • Sauna
                                                • Short Term Lease Available
                                                • Sundeck
                                                • Tennis Court
                                                • View
                                                • Woodburning Fireplace
                                                Show Less
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                                                Leasing

                                                Welcome to Bridge at Canyon Creek Apartments for Rent in Northwest Austin, TX Welcome home to Bridge at Canyon Creek Apartments. Our Northwest Austin, TX apartments provide you with the luxurious lifestyle you deserve in the city's beautiful Hill Country. Your new home comes equipped with the most sophisticated amenities to help you unwind and escape from the business of everyday life. When you live here, all of the details are taken care of, so that you can focus on enjoying the great outdoors and the comfort of your home. Our residents enjoy all of the best aspects of NW Austin living while benefiting from the areas surrounding natural beauty. Stay active with easy access to nearby hiking and jogging trails or challenge a friend to a match on our illuminated sports court. We also have a gym in our community with Fitness on Demand so you can stay in shape, day and night. Bridge at Canyon Creek also provides pet friendly Northwest Austin apartments, because we realize that a home isnt complete without all members of your family! Our location in the city's Hill Country gives you direct access to the areas most popular recreational and shopping destinations. Lake Travis and Emma Long Metropolitan Park are both just a few minutes away, and you can walk straight from our community onto the Greenbelt hiking and jogging trails. The Domain is also nearby, providing you with a number of upscale shopping and dining options along with a cinema. When its time for some rest and relaxation, youll find no better place than your home at Bridge at Canyon Creek. We offer a selection of one, two, three and four bedroom apartments in Northwest Austin, TX making it easy to find the perfect fit. Take a bath in your jetted Roman tub* or enjoy the scenic view from your private patio or balcony. Cozy up with a good book by your wood-burning fireplace. When you live here, staying in feels like a rejuvenating mini-vacation. Call us to learn more about our available suites and to schedule
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 08:30 AM - 05:30 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                AMP Texas

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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: How easy is it to find guest parking?

                                                Frequently Asked

                                                Based on 358 number of votes by renters, Bridge at Canyon Creek is currently rated 3.3 out of 5 stars.
                                                Bridge at Canyon Creek is rated 3.2/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                Bridge at Canyon Creek is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                Bridge at Canyon Creek is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                Bridge at Canyon Creek is rated 2.6/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                Bridge at Canyon Creek is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                Bridge at Canyon Creek is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 18.24 days to their community reviews in the past year.
                                                AMP Texas
                                                Cats Allowed
                                                Dogs Allowed
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2.5 Baths
                                                3 Beds, 3 Baths
                                                4 Beds, 3.5 Baths
                                                4 Beds, 4 Baths

                                                Contact Property

                                                Bridge at Canyon Creek

                                                June 2024

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                                                Bridge at Canyon Creek is a 711 - 1,924 sq. ft. apartment in Austin in zip code 78726. This community has a 1 - 4 Beds, 1 - 4 Baths, and is for rent for $1,329 - $2,799. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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