Bridge at Henley
#5,209 #117 #813

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Bridge at Henley

6107 E Riverside Dr , Austin, TX 78741
(40 Reviews)

Move-In Specials

1 Month free upfront on 13 - 14 month lease term. 6 weeks free upfront on 15 month lease term.

Bridge at Henley Reviews

(36)

3.7 rating

See Details

40 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1257347

Verified Resident 2023 - 2024

6/18/2024

I am completely impressed with this apartment community. Its well located near the freeways for access to the city and surrounding. The grounds and buildings are well maintained and beautiful. The unit is laid out nicely and updated. Love it! The pool is gorgeous and the gym is my second home (its got it all!). The residents are friendly and respectful and obviously amimal lovers. A great place to live and I recommend it without hesitation.

    Manager

    6/19/2024

    Bridge at Henley
    Thanks for this review and for letting us know that you've been impressed with the community! It's great to hear that you've found the property to be well-maintained. Recommendations like these are such a joy to receive!
    Review Author Icon

    Resident 1252661

    Verified Resident 2023 - 2024

    5/21/2024

    The 2nd gate has never worked with a remote, leaving only one gate to access the complex. That single gate has not worked with a remote for months, residents have to type in code every time. Annoying.

      Manager

      5/22/2024

      Bridge at Henley
      Thank you for letting us know of this frustration. Your input is important to us and we will look further into this issue promptly. Your voice has been heard!
      Review Author Icon

      anonymous

      Resident 2023 - 2024

      5/2/2024

      DO NOT MOVE HERE

      DO NOT MOVE TO THE HENLEY! I cannot express this enough. Horrible apartments. Do you like access to the entry gates? Too bad, they dont work. Want to use the garage? Gate is broken constantly and when they do work your car will most likely get broken into. The fobs to get into the building dont work either. But if you look around you can find a broken door from where the homeless people have broken in to steal packages. Like insects in your apartment? You better cause there will be those coming through the vents but they will say theres nothing they can do. It was an issue with my neighbors also and a friend on the 3rd floor confirmed also. Like being woken up by the fire alarm during rain storms? They got that too. The "dog park" also doubles as a homeless camp so good luck with that. They also throw lease resigning pizza parties to try to scam you into resigning your lease. There is a reason there are over 110 vacant units there. Im glad to be out. Also, was promised $1000 gift card when I signed my lease. Never got it.

        Manager

        5/2/2024

        Bridge at Henley
        Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and any inconvenience it may have caused. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.
        Review Author Icon

        Resident 1239060

        Verified Resident 2024

        3/28/2024

        So far it has been a fantastic experience with very friendly staff. The new apartment is everything I expected and any issues were quickly resolved by the best maintenance staff I have ever experienced.

          Manager

          3/29/2024

          Bridge at Henley
          This is excellent to hear -- thank you for sharing your feedback with us! We're delighted your apartment home is everything you hoped for and we appreciate the kind words about our amazing maintenance team. Take care!
          Review Author Icon

          Resident 1232088

          Verified Resident 2023 - 2024

          3/5/2024

          Good apartment complex IF the security was fixed. Amenities are good, location is amazing, you have everything you need and quick access to all major highways to go anywhere you need. BUT, the security is a MAJOR issue not something to be overlooked. There are broken car windows, doors not working, gates broken every single week. Packages are stolen on a daily basis and there are homeless people usually walking around the hallways.

            Manager

            3/6/2024

            Bridge at Henley
            Thank you for taking the time to share your feedback. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
            Review Author Icon

            Resident 1227317

            Verified Resident 2023 - 2024

            2/17/2024

            The front office is quick to support and readily available. E-mails are sent out with clarity regarding changes that impact residents. The building is clean and there is always parking. The community is pet friendly with a designated area to walk your dogs and enjoy the outdoors.

              Manager

              2/19/2024

              Bridge at Henley
              Thanks for your review! It's nice to know that you've received prompt and excellent feedback and that you've found the community to be well-kept. This is awesome to hear!
              Review Author Icon

              Resident 1215460

              Verified Resident 2023 - 2024

              1/8/2024

              Overall, the apartment itself and common areas are nice! The gym and pool are awesome and I get a lot of use out of those, and parking is easy and always available! Unfortunately, as the complex is in an area with high homeless population, mail and packages are stolen frequently, and there is currently a homeless camp that has been right next to the complex for a few weeks now. Management is friendly and helpful, but unfortunately due to the package delivery being unreliable, I'm not going to be able to renew.

                Manager

                1/9/2024

                Bridge at Henley
                Thanks for this input and for sharing that you've enjoyed your living space and the community as a whole! We appreciate this feedback and you pointing out where we can make improvements to your experience. We'll take this input to heart.
                Review Author Icon

                Resident 1211826

                Verified Resident 2021 - 2023

                12/26/2023

                Experience has been great when it comes to maintence and the leasing office being professional and nice. When it comes to packages it's not the best but you can't help who neighbors and theifs that come in. Other than that love the spot.

                  Manager

                  12/27/2023

                  Bridge at Henley
                  Thank you for sharing your experience with us. We are so glad to hear you love residing at Bridge at Henley, and we definitely are here to help if you'd like to discuss aspects of your residency further. We're 100% committed to providing you and all of our other residents with a fabulous place to call home.
                  Review Author Icon

                  Resident 1206149

                  Verified Resident 2023

                  12/7/2023

                  Everyone is very nice - office staff, maintenance team - and responds promptly to any request. The office staff always addresses me by name which makes all interactions very personable. The team makes every effort to provide a positive experience.

                    Manager

                    12/8/2023

                    Bridge at Henley
                    We are so happy to receive a rave review like this one! Thanks for your kind words and for sharing that you've enjoyed your interactions with our team.
                    Review Author Icon

                    Resident 1190532

                    Verified Resident 2023

                    10/17/2023

                    My experience has been great! The community is nice and location is good. All has been overall great except the ease of having guests and any deliveries. It would be beneficial to have a way to let guests or delivery drivers into the building like a call box or code. The garage entrance is not ideal for some people as they are used to entering from outside.

                      Manager

                      10/18/2023

                      Bridge at Henley
                      It's wonderful to hear your experience has been great. We are always open to comments and suggestions and invite you to give our office a call so we can chat further. We want you to be 100% satisfied.

                      Updated Review

                      Review Author Icon

                      Resident 1130512

                      Verified Resident 2023

                      10/16/2023

                      My roommates and I have had several issues and complaints about the way the place is managed since we moved in. Poor communication with staff, lack of attention to maintenance concerns, overall lacking in service. The management has changed 3 different times and we've been here less than a year. Every new management company blames the last for incompetence. Look elsewhere. Packages will be stolen due to lack of mail security too!

                        Manager

                        1/22/2024

                        Bridge at Henley
                        Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                        Review Author Icon

                        Resident 1188753

                        Verified ProspectVisited 2023

                        10/10/2023

                        Kory was a wonder tour guide for the Bridge at Henley apartments. Very genuine, courteous, and knowledgeable. What a great asset to have on the team. Upon entry to the property I as greeted with warm genuine smiles and enthusiasm to get the tour started. There was genuine care in learning about what I wanted in an apartment starting with a top 3 list. Had a wonder time and would recommend.

                          Manager

                          10/11/2023

                          Bridge at Henley
                          We're so glad to hear you had a great tour! Thank you for sharing your experience with Kory. We appreciate such valuable feedback and hope you choose to call Bridge at Henley home!
                          Review Author Icon

                          Resident 1181193

                          Verified Resident 2021 - 2023

                          9/16/2023

                          I think the units are beautifully done and updated! The pool is always a hit. My guests are shocked by how large and nice the pool is. I think security definitely needs to be better as far as preventing the gates from being stuck/broken and security cameras in the MAIL room. The hallways smell bad and they took down the air filters that helped with that, but otherwise i always see the cleaning crew picking up trash in the garage and cleaning the building which is wonderful. I appreciate that :)

                            Manager

                            9/18/2023

                            Bridge at Henley
                            Thanks for sharing your positive resident experience! We're so glad to hear you and your guests enjoy the amenities! We appreciate the candid feedback and invite you to stop by the office to discuss any concerns. We hope you call Bridge at Henley home for a long time to come!

                            Updated Review

                            Review Author Icon

                            Resident 1137974

                            Verified Resident 2022 - 2023

                            7/27/2023

                            I Love this community, very quiet, clean and the apartments are spacious. The management staff is very friendly and helpful. Anytime i call or go by with a question they seem to get back to me within a day or so with a answer.

                              Manager

                              7/28/2023

                              Bridge at Henley
                              Thanks for your review! It's so nice to know that you've found the community to be beautiful and well-kept. This is amazing feedback and we're happy to know that you're satisfied with your experience.
                              Review Author Icon

                              Resident 1150088

                              Verified Resident 2023

                              6/13/2023

                              Loving the apartment so far. Do wish the hallway carpets would get shampooed more often but I do understand its a BIG complex. I also wish we had security on hand just encase they are needed at a minutes notice.

                                Manager

                                6/14/2023

                                Bridge at Henley
                                Thank you for sharing your thoughts and for letting us know that you love your living space! It's great to know that you have enjoyed your overall experience and we appreciate this candid input.
                                Review Author Icon

                                Resident 1147603

                                Verified Resident 2021 - 2023

                                6/6/2023

                                Residents are sometimes respectful, however there have been incidents of residents not cleaning up after their pets in public spaces such as the hallways, outdoor areas, and garage. There is also incidents of trash bags remaining in the hall for many days and have no ventilation.

                                  Manager

                                  6/8/2023

                                  Bridge at Henley
                                  Thanks for this review and for letting us know that you've noticed some issues with residents cleaning up their areas. This is important feedback and we'll take your input to heart as providing a tidy environment for all residents is highly important to us.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1120623

                                  Verified Resident 2021 - 2023

                                  5/16/2023

                                  This is a great place to move if you're going to Austin for the first time. It's close to everything south and central. I highly recommend it for those who are moving to Austin for the first time to explore many opportunities.

                                    Manager

                                    5/17/2023

                                    Bridge at Henley
                                    Thanks for this review and for sharing that you've found the community to be a great place to live! This is fabulous feedback and we so appreciate your glowing endorsement!
                                    Review Author Icon

                                    Resident 1132638

                                    Verified Resident 2022 - 2023

                                    4/18/2023

                                    This apartment is a great place to live. The building is clean and well kept and the amenities are nice. I love the pool. The only negative about Henley, which is a big one, is the lack of system for receiving packages. We used to use lockers, then Fetch, but now those are gone and packages get left at the door. They get stolen often and it's disappointing.

                                      Manager

                                      4/19/2023

                                      Bridge at Henley
                                      Thanks for this glowing feedback and for sharing that you've loved living here at Bridge at Henley! This is fabulous feedback and we're glad that you've found the community to be well-kept.
                                      Review Author Icon

                                      Resident 1132451

                                      Verified Resident 2022 - 2023

                                      4/17/2023

                                      Overall, my experience has been a mixture of good and bad. Staff is polite, helpful and nice. The floor carpets stink, packages stolen, packages boxes never enforced, and trash rules never enforced...

                                        Manager

                                        4/18/2023

                                        Bridge at Henley
                                        We value the opinion of each of our residents. We would love the ability to speak with you and provide a solution to the issues you are having. Please reach out to our office at 512-385-2000. We look forward to speaking with you soon.
                                        Review Author Icon

                                        Resident 1130531

                                        Verified Resident 2021 - 2023

                                        4/11/2023

                                        It's been great. We have had a lot of management changes which has caused issues but we are getting closer to returning back to the way I knew this community. I expect the next few months to be better with new management

                                          Manager

                                          4/13/2023

                                          Bridge at Henley
                                          Thanks for letting us know that you have had a great experience, especially as of late. We're so glad to be here to help make the community the best it possibly can be for residents like yourself!
                                          Review Author Icon

                                          Resident 1128776

                                          Verified Resident 2023

                                          4/6/2023

                                          The community has been great so far. I have about one week living here. The complex is beautiful and the amenities are great and so far neighbors have been great as well. I look forward to spending my year here and hopefully more. The apartment is gorgeous and everything works very well. Only downside is if you face the street it's a little loud, so better windows are been great but it's a part of apartment life.

                                            Manager

                                            4/7/2023

                                            Bridge at Henley
                                            Thanks for sharing that your residency is off to a fabulous start! This is great to hear and it's wonderful to know that you've loved your living space. Welcome home!
                                            Review Author Icon

                                            Resident 1127126

                                            Verified Resident 2022 - 2023

                                            4/1/2023

                                            Great quality for a good rate! Perfect size for me and my cat, and everyone in the leasing office are so kind and helpful! I've only lived here for about a year but I will be resigning my lease for another tear at Bridge at Henley!

                                              Manager

                                              4/3/2023

                                              Bridge at Henley
                                              Thanks for your review and for sharing that you've had a good overall experience within the community! It's great to know that you're satisfied and that you're here to stay!
                                              Review Author Icon

                                              Resident 1126683

                                              Verified Resident 2021 - 2023

                                              3/30/2023

                                              This community was an extremely beautiful, well kept and peaceful community. Everything was so beautiful that I felt like I was at a resort. The office staff was extremely accommodating and friendly also. Plus, it has a great location, 10 minute away from the airport, 10 minute away from downtown and IH 35. Couldn't ask for more.

                                                Manager

                                                3/31/2023

                                                Bridge at Henley
                                                Thanks for this review and for sharing that you love the community! We're so glad you've found it to be well-kept and that you've enjoyed interacting with our team. Take care!
                                                Review Author Icon

                                                Resident 1123898

                                                Verified Resident 2021 - 2023

                                                3/21/2023

                                                I have been very unhappy with my experience at this community. It is constantly smelly, the grounds are a disaster and the 4th floor garage has been unusable for most of my lease. My rent continues to skyrocket without any visible improvements.

                                                  Manager

                                                  1/22/2024

                                                  Bridge at Henley
                                                  Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                                                  Review Author Icon

                                                  Resident 1122476

                                                  Verified Resident 2021 - 2023

                                                  3/16/2023

                                                  Not a great experience. Seems like nothing ever works here, from the elevator to the parking garage entrance/exit. Can't get anything delivered due to package theft. Waking up to gunshots in the middle of the night, yeah not worth the price I pay here to say the least.

                                                    Manager

                                                    1/24/2024

                                                    Bridge at Henley
                                                    Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A3

                                                    1 Bed, 1 Bath | 660 sq. ft.

                                                    See Floor Plan Details

                                                    A18

                                                    1 Bed, 1 Bath | 790 sq. ft.

                                                    See Floor Plan Details

                                                    A2.12

                                                    1 Bed, 1 Bath | 813 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.4

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.2

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    8 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Clubroom with Cyber Lounge and Game Room
                                                    • Cort Furniture Rental Available
                                                    • Direct Access to Public Park and Multi-use Trail
                                                    • Kitchen Islands with Modern Pendant Lighting
                                                    • Pet Spa
                                                    • Pets Allowed
                                                    • Walk In Closets with Shelving
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                                                    Leasing

                                                    Henley Riverside offers up an eclectic and extraordinary Eastside living experience stitched into the urban fabric of Austin. Dramatic, refined, and distinctive, Henley Riverside redefines East Austin modern luxury living, providing residents with an indulgent array of amenities. Dive in! Enjoy the ultimate relaxation with a resort-style swimming pool featuring a tanning ledge and expansive pool deck area. Sweat it out! Condition your mind, body, and soul in the tech-focused fitness center, offering virtual classes and boasting a dedicated yoga and spin studio. Get social! Take advantage of the covered outdoor kitchen area with gas grilling stations, bar-top seating, gaming lawns, and picnic tables. Work it! WFH in style with a sophisticated business lounge featuring a private conference room and break-out spaces. Thats only the start, click here for a complete list of community amenities. Unrivaled apartment amenities start at the front door of your one-, two-, or three-bedroom home. Open-concept floor plans offer up to 12 ceilings and 8 entryways leading to sophisticated wood-style flooring in living areas. Designer inspired kitchens offer energy efficient stainless steel appliances, granite countertops, glass subway tile backsplashes, and a kitchen island with pendant lighting. Experience the serenity of a spa-inspired bathroom featuring large framed mirrors, modern lighting and hardware, and oversized walk-in closets. Click here for a full list of apartment amenities.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    AMP Texas

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 40 number of votes by renters, Bridge at Henley is currently rated 3.7 out of 5 stars.
                                                    Bridge at Henley is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Bridge at Henley is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Bridge at Henley is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Bridge at Henley is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Bridge at Henley is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Bridge at Henley is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 8 days to their community reviews in the past year.
                                                    AMP Texas
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    1 Month free upfront on 13 - 14 month lease term. 6 weeks free upfront on 15 month lease term.

                                                    Contact Property

                                                    Bridge at Henley

                                                    June 2024

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                                                    Baths

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                                                    Bridge at Henley is a 582 - 1,501 sq. ft. apartment in Austin in zip code 78741. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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