Number of reviews in the past 365 days | 58 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 12.22 days |
Contact Property
Bridge at Northwest Hills
3600 Greystone Drive
Austin, TX 78731
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 58 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 12.22 days |
Thank you so much for the kind words! We're so happy to know you you're enjoying living at Bridge at Northwest Hills. Please let us know if there's ever anything we can do to make your home more comfortable. Have a wonderful day!
I'm so sorry to hear about the issue you're experiencing. So we can speak directly about the situation, could you reach out to me at [email protected]? I appreciate your patience and look forward to hearing from you soon.
Thank you so much for taking the time to share your thoughts with us, including your kind words about how we handled the blizzard. We care about our residents and appreciate your comments about our efforts.
Thank you for taking the time to recommend Bridge At Northwest Hills to others! We're delighted you're loving your residency thus far and find the community to be in a wonderful area.
Thank you for taking the time to share your experience with us. We're so pleased our team has been helpful and we appreciate your patience during the recent weather events. Should you have any questions as you get settled, we're more than happy to assist. Just let our office team know. Thanks again for choosing to call Bridge At Northwest Hills home!
What great feedback; thank you so much for sharing it with us! We really have a wonderful community and it's fantastic to know your experience reflects that. Thanks for the thumbs up!
I'm sorry to hear about your frustration, and I'd like to help. So I can speak with you directly about your concerns and work to resolve them, could you reach out to me at [email protected]? I look forward to improving your experience.
We appreciate your review and value your comments about the community. It's great to hear our location is working out well. If you have any comments or suggestions regarding your experience, though, please do not hesitate to let our office know. We hope you have a great day!
Thanks for letting us know how we're doing -- it's great to see we earned all five stars! We appreciate you taking the time to provide us with a thumbs up!
We thank you for your feedback. Your comments are valued and we invite you to reach out to our team at [email protected] if you'd like to discuss your experience further. We're always happy to assist.
We value your candid feedback and invite you to reach out to us at [email protected] so we can go over your concerns in greater detail. Your satisfaction is important to us and our team looks forward to speaking with you.
What fantastic feedback! It's always a treat to receive such great feedback and your review speaks to our efforts at providing residents with a wonderful place to call home. We hope you have a lovely day!
Hi there and thank you for this review! Within Bridge at Northwest Hills, we take great pride in providing an excellent experience to all our tenants. We are very sad to see you go, but want to thank you for spending your last three years with us. If there is anything else could you need, please don't hesitate to let us know. Thank you and have a great day.
Welcome to Bridge At Northwest Hills! We're so glad you've chosen to reside with us, and it's great to hear you're enjoying your new apartment. If you have any questions about your maintenance requests, please do not hesitate to let us know at [email protected] We hope you have a great day!
It's wonderful to hear your experience has been excellent all around! We're delighted to know the move-in experience was smooth and you're pleased with the friendly atmosphere. We hope you have a great day!
We value your feedback and thank you for taking the time to leave us a review. Your comfort is important to us and we invite you to reach out to us at [email protected] if you have any questions regarding your residency. In the meantime, take care and we hope you have a great day.
Thank you for letting us know how we're doing! It's wonderful to know you would recommend Bridge At Northwest Hills to others. We have such a great group of residents and we're happy to have you as a member of the community!
Wow, 12 years is amazing! We're delighted to hear your experience has been fantastic and we can't wait to serve you for many more years!
What excellent feedback! We're so happy to hear about your fantastic experience and we thank you for the kind words about our dedicated management team. It's great to know you've enjoyed our fun events!
Hello and thank you for this review! At Bridge at Northwest Hills, we are so glad that you have been having this lovely experience. It is wonderful to hear that you are enjoying our wonderful staff members and pet-friendly environment. Thank you once more for taking the time to leave this feedback, and have an amazing day!
Thanks for sharing your feedback with us. It's great to hear you're enjoying our convenient location and attentive service. Our team is always here for our residents, so feel free to let us know if you ever have any questions. We appreciate your review!
We're so glad your move-in experience was fantastic. Our team is always eager to assist in making sure we're not just meeting, but exceeding, your expectations. Thanks for the excellent star rating!
What great feedback! We're delighted to hear our location is working out well and you're loving our numerous amenities. Thanks for the fantastic recommendation!
It's good to know you find your experience to be great overall, but we definitely want to ensure any questions are answered in a timely manner and invite you to contact us at [email protected] We're always happy to assist.
This is amazing feedback, and we're so glad you've taken the time to share it with us. We're delighted you're enjoying a high level of comfort here at Bridge At Northwest Hills and find the community to be nice and quiet. We hope you have a great day!
Wow, this is amazing feedback! We're thrilled your experience has been amazing -- that's exactly what we want to hear. Thank you so much for the awesome star rating!
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Beautiful, Park-Like Apartments Your key to an active lifestyle in Austin, TX, is here at Bridge at Northwest Hills. Our park-like community is gorgeously landscaped and features views of the Greenbelt. The resort-style pools glistens in the sunshine, with lounge chairs lining the surrounding deck. Relax here with a cold beverage in hand or invite friends over for a fun day of play. When it’s time to take it up a notch, head to the state-of-the-art fitness center, where you can work toward your health goals on the cardio and resistance machines. Inside, your new one or two bedroom apartment home has a fleet of features that add convenience and comfort to your everyday. Washer and dryer connections are provided in some homes, along with spacious, walk-in closets to make laundry day and organization a breeze. When the day is wrapping up, grab a warm cup of tea and snuggle up by the fireplace alongside your furry, four-legged friend.
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Contact Property
Bridge at Northwest Hills
3600 Greystone Drive
Austin, TX 78731