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Bristol Heights Apartments

12041 Dessau Road, Austin, TX 78754
12041 Dessau Road, Austin, TX 78754

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Bristol Heights Apartments

12041 Dessau Road

Austin, TX 78754

 
 
 
 
 
 

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Ratings & Reviews (232 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2020
Recently under new management the staff is great always friendly and willing to answer anything I have to ask or need help with- we love daily trash pick up as well no dragging to the dumpster- grounds are nice as well -my apartment is large and… See More
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Bristol Heights Apartments Manager

10/17/2020

Hello! Thank you so much for your kind words! We do try to make everyone feel at home and are glad you are so happy in our community!-Miranda B, Community Director

jenlcavaz • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2019
It's impossible to get help when you need it at Bristol Heights! I filed a service request two weeks ago for pest control because there is an animal living in my attic. NO ONE has followed up with me. I have called multiple times and no… See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2019
Moving here site unseen, I was a little nervous. The photos online looked nice but when I moved into my newly renovated apartment I was very happy' I have a townhome with an attached garage below me. No parking problems with my boyfriends car either. We… See More
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kzavalaa09 • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2019
Helped my sister move in last week and absolutely love the place so much that I'll be looking to move in as well when my lease is up in December. The people in the office were very welcoming too. I look forward to moving here. See More
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Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2019
Home is where your heart is... Bristol Heights offers luxury living in a quiet location. You get what you pay for with great amenities, roomy apartments, friendly office staff and maintenance team who respond quickly and professionally. Love my pet friendly community. I am home here… See More
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rzavala1 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2019
I have lived here for over 9 years and just signed another lease. I love the area, the rates are pretty good, amenities are great, nice neighbors and maintenance rocks! There is a dog park which my dog has really enjoyed and made friends. See More
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Bristol Heights Apartments Manager

11/21/2013

We are very happy that you've renewed your lease with us! We know you made the right choice. Thank you for the compliments on maintenance. The rest of the staff looks forward to getting to know you better as well.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2018
Parking is terrible and they EVEN TOW RESIDENT CARS!!!!! I got a new car and I tried to get a new sticker and they CHARGED ME AN EXTRA 50 dollars!!! These apartments DONT CARE ABOUT THIER RESIDENTS THEY JUST WANT TO MAKE MONEY OFF THIER RESIDENTS!… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2018
Great layouts and ambiance of the apartments. Love the way the apartments are planned and built. The maintenance folks are amazing, as they fix the issues in 24hours of the complaint. I am little concerned about the visitor parking as it is very limited. I have… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2018
I have lived in this complex since 2003...yes 15 years and the first 10 years were amazing! Prompt maintenance, great staff, however the last few years have been horrible. I had issues with my AC last year. I put in over 10 maintenance request for the… See More
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Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2018
The park is horrible. They do not have enough space for residents or visitors. There are apparently 20 visitor parking spaces but I have only seen 5 and they are always occupied by residents cars. I had family come because of an emergency and they were… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2018
DO NOT MOVE HERE!!! OFFICE STAFF IS TERRIBLE, RUDE AND ARE THIEVES! NEVER GET PACKAGES SENT TO OFFICE THEY WILL STEAL IT IVE ALREADY HAD THE STAFF STEAL 3 PACKAGES FROM ME!! IVE CONTACTED THE MANAGER MULTIPLE TIMES AND NOTHING GETS DONE. See More
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Bevo_P • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2018
I would say less than 3 stars due to lack parking, but overall included neighbors, swimming pool, dog park, and many things I really enjoy living here. I will sign my 3rd lease next month. Location is a major reason I am still here. I work… See More
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Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
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Office Staff
04/17/2017
Service is very friendly and very neat! Parking improved much better. Very quiet environment in this community. Pay rent online with no fee charges. See More
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Resident 2016 - 2017
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2017
Nice complex. Fast response. Great location and close to a lot of locations. See More
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hotfox03 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2016
the apt unit are very spacious but the rent is never consistent. they include various charges from the City of Austin which is not based on your usage but the usage of the entire apt complex so it raises your rent each month...my bill has been… See More
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TJLANG1986 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/06/2016
Elise in the office has been a tremendous help through the move in process and since! When I wanted to see the apartment before move in she lined that up for me to take measurements and prepare. When AT&T/DirectTV wouldn't install my service until the apartment… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2016
My girlfriend and I moved here from a Janky place in Round Rock. We needed a bigger and safer place for our son. We could NOT have chosen a better place to live! The neighbors are awesome, the maintenance is very quick to respond, and the… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2016
My daughter & I moved in here about 2 months ago, and for the most part have had no issues. Then we got new neighbors.... The office staff(minus one person) has been very understanding in the situation. See More
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Bristol Heights Apartments Manager

04/05/2016

We are glad you and your daughter moved in to Bristol Heights! Please let me know if you are still experiencing issues with your neighbors as we would love to make your stay as enjoyable as possible. ~Megan.

loriannalexander • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2016
I moved in about a month ago, and absolutely LOVE my apartment. You can tell that the property is being taken care of. The office staff is AMAZING, every time we go in they are always eager to help, and actually get the things done that… See More
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marcy187 • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2016
I have been living here for over a year now and I absolutely love it here. The staff is friendly and has been very attentive. I appreciate everything they have done for my children and I. It's a great place to call home. Thank you!! See More
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Bristol Heights Apartments Manager

02/04/2016

I am so pleased to hear that you have been enjoying your living experience here with us at Bristol Heights. Resident satisfaction is our number one goal and I am happy to hear that we are meeting and exceeding yours. ~Megan

chica2459 • Resident 2009 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2016
I've been living here for over six years and for the most part have been happy. Unfortunately I've had some difficulty getting Megan the most recent manager to return my calls. About a month ago I called in to the office to let them know about… See More
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Bristol Heights Apartments Manager

04/04/2016

I wanted to thank you for your review. I know we have spoken in person about this and I appreciate your concerns. I am hoping that you have seen the improvements with parking over the last few months. Please let me know if you have any other concerns. ~Megan

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2015
I've recently just moved into Bristol Heights apartments 3 days ago. I am very disappointed in myself for not doing research on this apartment complex. But since I moved here from a different state for a new job, this was the only place who had availability.… See More
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Bristol Heights Apartments Manager

11/17/2015

Thank you for taking the time to review our community. Our leasing professionals walked your apartment prior to you moving in to assure everything was working properly. It was our intention to have everything checked and ready before you walked in. I apologize you feel as though your electric will be raised due to the lights being on that morning. I will be more than happy to look at your bill once it arrives. Please feel free to contact me directly as I would be more than happy to help. It is my goal to ensure your choice to live here at Bristol Heights is an experience you will enjoy and not regret. I can be reached at [email protected] - Megan

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/12/2015
BEWARE THE OUTRAGEOUS ELECTRIC BILLS and, whatever you do, do not rent an apartment on the top floor. Otherwise you will have to put up with a unit that is too hot in the summer, too cold in the winter, or suffer with $300 to $350… See More
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Bristol Heights Apartments Manager

11/08/2015

Thank you for taking the time to post a review. We value all resident feedback. I'm very sorry to read about your experience and that the level of customer service did not meet your expectations. I would love the opportunity to discuss your electric issues and demonstrate a level of service that you should have received throughout your stay. You may contact me directly at [email protected] -Megan

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2015
The apartment complex before changing management was amazing! They were attentive to our needs, would go out of their way to make us feel at home, and extremely friendly and knowledgable. Every Since Grey Star took over they have been none of that. They are now… See More
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camdon23 • Resident 2003 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2015
I've lived at Bristol Heights for 12 years and I absolutely love it. Staff is great, maintenance request are handled immediately and the design of the property is brilliant because you don't have noisy neighbors above you.They're more like condos or town homes. See More
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Bristol Heights Apartments Manager

07/24/2015

Dear Camdon, Thank you for your review! We are pleased that you have chosen Bristol Heights as your home. We are so thankful for your tenure with us of 12 years. If there is anything we can do to better your living experience please let us know. Sincerely, Cara R. Community Manager Bristol Heights Management

 Updated Review
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Manager

 
·

Features & Amenities

Parking

  • Covered Parking
  • Garage

General

  • BBQ and Picnic Area
  • Business Center
  • Car Wash Location on Site
  • Clubhouse
  • Dog Park
  • Fitness Center
  • Free Weights
  • Gated Access
  • Package Receiving Service
  • Pool
  • Recreation Room
  • Short Term Lease Available
  • Storage Space
  • TV Lounge

Pets

  • Cats Allowed
    Deposit: $200
    Fee: $300 ~ 600
    Rent: $20
    Restrictions: We welcome 2 pets per apartment home. There is a $100 pet deposit and a $300 pet fee per pet. Pet rent is $20 per month. There is a weight limit of 99 pounds per pet, and aggressive breeds are prohibited. Please call our leasing office for our complete pet policy.
    Pet Limit: 2
  • Dogs Allowed
    Deposit: $200
    Fee: $300 ~ 600
    Rent: $20
    Restrictions: We welcome 2 pets per apartment home. There is a $100 pet deposit and a $300 pet fee per pet. Pet rent is $20 per month. There is a weight limit of 99 pounds per pet, and aggressive breeds are prohibited. Please call our leasing office for our complete pet policy.
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $955 - $990

  • SQ. FT.

    677

  • Available
    Avail.

    4 Units

  • Model

    A1L

  • Price
    Price

    $985 - $1,025

  • SQ. FT.

    788

  • Available
    Avail.

    4 Units

  • Model

    A1U

  • Price
    Price

    $1,080 - $1,125

  • SQ. FT.

    854

  • Available
    Avail.

    3 Units

  • Model

    A2U

  • Price
    Price

    $1,175

  • SQ. FT.

    735

  • Available
    Avail.

    1 Units

  • Model

    A2L

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,250 - $1,340

  • SQ. FT.

    1,266

  • Available
    Avail.

    4 Units

  • Model

    B1U

  • Price
    Price

    $1,325 - $1,440

  • SQ. FT.

    1,103

  • Available
    Avail.

    13 Units

  • Model

    B2

  • Price
    Price

    $1,425 - $1,565

  • SQ. FT.

    1,266

  • Available
    Avail.

    2 Units

  • Model

    B3L

  • Price
    Price

    $1,435 - $1,550

  • SQ. FT.

    1,397

  • Available
    Avail.

    3 Units

  • Model

    B3U

  • Price
    Price

    $1,575

  • SQ. FT.

    1,073

  • Available
    Avail.

    1 Units

  • Model

    B1L

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,545 - $1,695

  • SQ. FT.

    1,398

  • Available
    Avail.

    N/A

  • Model

    C1L

  • Price
    Price

    $1,735 - $1,875

  • SQ. FT.

    1,497

  • Available
    Avail.

    5 Units

  • Model

    C1U

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Enjoy comfortable luxury at its finest at Bristol Heights. Our community is nestled away in Northeast Austin with convenient access to major highways, shopping and outdoor recreation. With a variety of floor plans to choose from and amenities to enjoy, you'll find that our setting really is the perfect blend of access and sanctuary. Upgrade your living experience at Bristol Heights.

Management Company: Hilltop Residential, LLC

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Bristol Heights Apartments?
The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Bristol Heights Apartments?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is Bristol Heights Apartments?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 178.5 days to their community reviews in the past year.

Who manages Bristol Heights Apartments?
Hilltop Residential, LLC

What is the pet policy at Bristol Heights Apartments?
Cats Allowed
Deposit: $200
Fee: $300 ~ 600
Rent: $20
Restrictions: We welcome 2 pets per apartment home. There is a $100 pet deposit and a $300 pet fee per pet. Pet rent is $20 per month. There is a weight limit of 99 pounds per pet, and aggressive breeds are prohibited. Please call our leasing office for our complete pet policy.
Pet Limit: 2
Dogs Allowed
Deposit: $200
Fee: $300 ~ 600
Rent: $20
Restrictions: We welcome 2 pets per apartment home. There is a $100 pet deposit and a $300 pet fee per pet. Pet rent is $20 per month. There is a weight limit of 99 pounds per pet, and aggressive breeds are prohibited. Please call our leasing office for our complete pet policy.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Bristol Heights Apartments Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos
Bristol Heights Apartments is a 677 - 1,497 sqft apartment in Austin in zip code 78754. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $955 - $1,875. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78753, 78660, 78752, 78758, and 78724 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Bristol Heights Apartments

Provided by Property Management

Management Photos (59)

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  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
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  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX
  • (Manager photo uploaded on 08/20/2020) Image of Bristol Heights Apartments in Austin, TX

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 06/04/2012) Image of Bristol Heights Apartments in Austin, TX
  • (Resident photo uploaded on 04/11/2007) Image of Bristol Heights Apartments in Austin, TX
  • (Resident photo uploaded on 04/11/2007) Image of Bristol Heights Apartments in Austin, TX
  • (Resident photo uploaded on 04/11/2007) Image of Bristol Heights Apartments in Austin, TX
  • (Resident photo uploaded on 04/08/2007) Image of Bristol Heights Apartments in Austin, TX
  • (Resident photo uploaded on 04/08/2007) Image of Bristol Heights Apartments in Austin, TX
  • (Resident photo uploaded on 04/04/2007) Image of Bristol Heights Apartments in Austin, TX
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