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Bristol Heights Apartments

12041 Dessau Road

Austin, TX 78754

 
 
 
 
 
 

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Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2018
I have lived in this complex since 2003...yes 15 years and the first 10 years were amazing! Prompt maintenance, great staff, however the last few years have been horrible. I had issues with my AC last year. I put in over 10 maintenance request for the same ac issue, my utility bill was sky high as a result. Parking is a NIGHTMARE! There isn't ample parking for the amount of residents that live here. Guest parking is a joke! (Maybe 20 guest spaces) You have to go online to register your guest or they will tow their vehicles. Tow trucks are lined up at night looking for vehicles to tow. My friend came to visit me, parked in front of my garage for maybe an hour during the day, there was a parking violation on her car. They have valet trash. I got a notice saying my trash was too heavy and was charged a $25 fee so 15 years of never having an incident, now my trash is too heavy?! I CANT!!!!! Marvin was the absolute best maintenance guy at this complex, but since he left this place has gone to sh#%. The constant management changes are ridiculous. I'm over it and waiting for my lease to end!
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