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1720 Grand Avenue Parkway

Austin, TX 78660



Resident · 2013
Rating Breakdown
Office Staff
Well, the apartments are nice but overpriced. A 600 sq ft for $840?, yes, did I say overpriced? I took it because I needed to move immediately. Good isolation on the walls but not at all on the floors. I mean, I hear every single step of my neighbor upstairs, and if she puts something close to the walls, etc., EVERYTHING! But well, nothing's perfect so, I'm going with it. Maintenance staff is good but sometimes take too long to address a request, even when it is considered an emergency. Parking is good, there's plenty. My main concern is the office staff. They are all women, and some of them are rude, I mean, you cannot contact them by any means by phone because you cannot simply use the office number to ask them help for something, you have to wait for them to call you, and by the way, I'm still waiting! I emailed them, I'm still waiting. ------, she cannot be more rude. I'm a woman, and I know how competitive we are but, when you are working with and for people, you need to have at least one man around because they are not emotional! That office is definitively missing a man. My review comes down to the: "I do not recommend this place" because of the office staff. That is really important to me, more than having a nice apartment. SORRY!!!
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Broadstone Grand Avenue

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