I had a very bad experience with the management. For instance this month, The monthly auto payment went through and inspite of that they charged me a late fees. I emailed to inform them that i did have my bank account charged. and I requested the the late fees to be waived.Their response was the autopayment i have made was not enough as there is additional fees for water bill and hence they had to charge late fees too instead of asking me to pay the additional water bill fees. In addtion. they added another 10$ late fees while I was waiting for them to reply to my request to waive the late fees.
Manager
8/6/2017
Camden Amber Oaks
Good Afternoon,
We are sorry to hear you had a problem with your payment. If you would like to discuss this matter further you are welcome to stop by the office or give us a call at 512-258-5959.
Best,
Camden Amber Oaks Management