Hillside on Cannon
#9,659 #220 #1,653

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Hillside on Cannon

2302 E William Cannon, Austin, TX 78744
(53 Reviews)
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Floor Plans & Pricing

2 Bedrooms

2 Bed 2 Bath

2 Beds, 2 Baths | 926 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bed 2 Bath

3 Beds, 2 Baths | 1,029 sq. ft.

See Floor Plan Details

4 Bedrooms

4 Bed 2 Bath

4 Beds, 2 Baths | 1,193 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

D

Review Ratings

Noise

1.3

Grounds

1.0

Safety

1.3

Office Staff

2.0

Maintenance

1.7

Neighborhood

2.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3.67 days

View Community Timeline
View Community Timeline

Hillside on Cannon Reviews

(53)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1234272

Verified Resident ā€¢ 2021 - 2024

3/12/2024

At the las 2 yeas my experience on this community it's horrible. They don't Care about the resident and don't care to repair anything even in the apartment. I can't recommend this place to any body at all.

    Manager

    3/13/2024

    Hillside on Cannon
    At Hillside on Cannon, we strive for 100% satisfaction - I'm so sorry to hear your experience didn't meet that standard and I'd like to understand it better. Please get in touch at hillsidecannonmgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you.
    Review Author Icon

    Resident 1211963

    Verified Resident ā€¢ 2023

    12/27/2023

    I move in December 1,2023 ants was crawling in the bathroom and bathtub, the hot water not working had to take cold showers and the water still remains cold. trash be everywhere and dog poop everywhere, the parking is terrible

      Manager

      12/28/2023

      Hillside on Cannon
      Verified Resident 1211963, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (512) 448-3600.
      Review Author Icon

      anonymous

      Resident ā€¢ 2022 - 2023

      10/8/2023

      Disgusting

      I would not live here. Management has changed multiple times and it never got better. When I first moved in, they didn't have my unit ready (wasn't clean) so they made us sleep in the model (EW). When we did move in, all of ourā€¦Ā See More >
      Manager

      10/17/2023

      Hillside on Cannon
      Hello Jeniffer, We are so sorry that this was your experience here with us at Hillside on Cannon. We strive for top-notch service for all residents, current and past, and this is not acceptable by any means. We would like to discuss these issues further if you would be willing to speak with our manager. Again, we apologize that this was your experience here at Hillside on Cannon
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2021

      11/23/2021

      Donā€™t waste your time, never fix the maintenance issues, not enough parking, not enough parking for visitor and always is full of vehicles from the residents. Office team extremely rude. They want to charge you for everything. Units are in very bad conditions and stillā€¦Ā See More >
        Review Author Icon

        ksenia926

        Resident ā€¢ 2018 - 2019

        12/10/2019

        Beautiful renovated office, with club house and GYM has a wide variety of machines, been here for a year now and I would recommend this property to my friends and family. Staff is very friendly and helpful.

          Manager

          2/3/2020

          Cannon Oaks
          It's great to hear from you Ksenia926! It means a lot to us that you took the time to share your thoughts about Cannon Oaks. We enjoy serving our residents, and your kind words made our team's day particularly rewarding.
          Review Author Icon

          anonymous

          Resident ā€¢ 2018 - 2019

          2/26/2019

          Unstable management!!!! Fraud !!! They will sell you a dream to move in there . The maintenance was rude to me because it took them three weeks to fix a broken toilet while me and all three of my kids were sick throwing up !ā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2016 - 2018

            5/3/2018

            1-The old administration or owner used to organize the parking and every apartment has a special number, but the new administration does not work with this system and the parking became random, which caused problems. I ask if the new administration is trying to solveā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2016 - 2017

              3/8/2017

              The maintenance staff is never timely about fixing maintenance issues; even when they are marked as an emergency issue. Oftentimes they do not replace the item or appliance but "fix" it instead; leaving us to contact them again less than a month later to comeā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2009 - 2016

                6/14/2016

                keep it up! team do good job. Love you

                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2008 - 2016

                  5/26/2016

                  Good place to be at and as long as my kids are happy than so am I.

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2015 - 2016

                    1/24/2016

                    I have lived at this property for over a year, the pest control problem is horrible, they charge for it and it never gets fixed. Office staff let the tenants dogs poop all over the property with no reprimand, they have poor lighting in entryā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      prospective ā€¢ Visited 2015

                      10/16/2015

                      I would not recommend this place at all, the staff people that work in there are Rude and mean probably racist too giving you attitude when you want more information. I think corporate needs to hire new people.

                        Review Author Icon

                        NikitaR

                        prospective ā€¢ Visited 2015

                        9/21/2015

                        Oh my God, this is wonderful complex. the people are very attentive and friendly. I got my apartment too fast , the two ladies helped me and looks that make a good team. Thank you Spring Valley for my own place.

                          Review Author Icon

                          MakenzieMaze

                          prospective ā€¢ Visited 2015

                          8/6/2015

                          I showed sincere interest in this apartment complex. I was going to rent out the largest unit they offered. The office staff, one woman in particular, was incredibly rude to me. I had spoken with the nicer lady previously, and she had told me thatā€¦Ā See More >
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                            merri bruce

                            Resident ā€¢ 2014 - 2015

                            5/29/2015

                            I live at Spring Valley Apartments in Austin Texas. I would recommend this place to everyone. The office staff are very friendly and professional. The maintenance are very helpful and when you turn in a work order they get their jobs done. Neighbors are veryā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2014

                              8/6/2014

                              Do not move here!!!!! This is the most ------ and nastiest place to live! Managers are rude racist and ignorant. People that live here are rude. Mantience sucks! Don't ever fix anything unless they break something else. Demand that you pay online when half theā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2010 - 2014

                                2/2/2014

                                DO NOT MOVE HERE THIS IS A HORRIBLE!!! ESPERANZA IS THE WORST Manager ever!!! Shes the meanest person evrr she never undestands nothing, plus theirs roaches everwhere , she was racist with us , one day my twin sisters were in the pool and sheā€¦Ā See More >
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                                  austin1978

                                  Resident ā€¢ 2014

                                  1/16/2014

                                  Noise Noise Noise with no regard to people who live below. There are roaches and the Office manager is of no help. I agree with comments below. I have complained and notified the police several times only to be told there isā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2014

                                    1/13/2014

                                    This is the worst place to move! EVER! Besides the fact that these apartments are infested with roaches!!! Esperanza, the apartment manager is the meanest, most unreasonable, and unfair person ever! She is careless, and will treat you like trash! Im so glad I movedā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2011 - 2013

                                      10/7/2013

                                      This is the WORST place I have EVER lived in. From my neighbors smoking pot to the place falling apart. I am trying to move out and they do not want to give me the reference letter. My lease ends in 3 weeks and iā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2013

                                        9/20/2013

                                        I have lived here for two years and this is the worst i have ever seen it. Management does not know what they are doing!!! Corporate really needs to hire a better Manager. Who can make this place BETTER. I have Black moldā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2013

                                          8/31/2013

                                          The office people have no idea what they are doing. Everytime I go into office she is asking for something else that she has not even mentioned before. The maintenance poeple suck. My apartment had all kind of patches on the wall that were veryā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2013

                                            7/30/2013

                                            DO NOT MOVE HERE POINT BLANK PLAIN AND SIMPLE END OF STORY!!!! EVERYTHING THE OTHER REVIEWERS SAID BAD ABOUT THIS PLACE IS COMPLETELY TRUE THANK GOODNESS I GOT OUT OF THERE!

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2011 - 2012

                                              11/1/2012

                                              So my lease FINALLY ended yesterday and I cant tell you how HAPPY I am to be leaving this place!!!! This is honestly the worst place to live. DO NOT move here.....everything about it sucks. Specially management/maintenance!!! Extremely unorganized and unprofessional. When I first movedā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2011 - 2012

                                                6/24/2012

                                                When I first got my apartment. These People were super nice, but my water bill was like $100 on top of my rent and that lasted for 6 months. Then later during my lease I ended up losing my job and these people treated meā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Carport
                                                  • Covered Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $25. Pet Limit: 2. Comments: No aggressive breeds. Pet rent applies.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $25. Pet Limit: 2. Comments: No aggressive breeds. Pet rent applies.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Balcony or Patio
                                                  • Clubhouse
                                                  • DishWasher
                                                  • Disposal
                                                  • Fitness Center
                                                  • Large Closets
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Playground
                                                  • Pool
                                                  • Window Coverings
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                                                  Leasing

                                                  Experience charm at Cannon Oaks Apartments for rent in Austin, TX. Our pet friendly two-, three-, and four-bedroom apartments feature an array of modern amenities that will delight your senses! Our community offers a shimmering pool, resident clubhouse, fitness studio, and covered parking. Enjoy apartments amenities to include abundant storage space, private patios and balconies, as well as washer and dryer connections. Ideally situated near I-35, Roy Kizer Golf Course, and McKinney Falls State Park. Make your move and visit Cannon Oaks Apartments today!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  B+
                                                  B+
                                                  Communities
                                                  3213

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 53 number of votes by renters, Hillside on Cannon is currently rated 2.4 out of 5 stars.
                                                  Hillside on Cannon is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Hillside on Cannon is rated 1.7/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Hillside on Cannon is rated 1.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Hillside on Cannon is rated 1.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Hillside on Cannon is rated 2.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Hillside on Cannon is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 3.67 days to their community reviews in the past year.
                                                  Greystar
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  Comments: No aggressive breeds. Pet rent applies.
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  Comments: No aggressive breeds. Pet rent applies.
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  4+ Beds, 2 Baths

                                                  Contact Property

                                                  March 2024

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                                                  Baths

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                                                  Hillside on Cannon is a 926 - 1,193 sq. ft. apartment in Austin in zip code 78744. This community has a 2 - 4 Beds, 2 Baths Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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