Review History for anonymous

Canyon Springs at Bull Creek


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anonymous

Resident 2008 - 2009

1/15/2009

I am coming close to the end of my lease and will be moving away from here. I love most of my neighbors, but the cons outweigh the pros. I no longer feel safe here. The workout room has been broken into 2 times and no changes have been made to address the problem. There is a public code to the main gate and I swear everyone in Austin knows it - including thiefs. If they can get in to steal TV's from the workout room, they can get in to rob or hurt me. The front "security" gates are open all day which allows anyone to come in and check us out. As for noise, while MOST neighbors are curtious, the walls and floors are paper thin. I was fooled by the "Condo construction" and "Concrete" between floors line. I rented a 1st floor unit - I know when my upstairs neighbor comes home and what room he is in at all times. My next door neighbor and I share a bedroom wall - I can hear her conversations and when she has overnight guests and all that goes along with that. Most dog owners do not pick up after their dogs and there is poop everywhere. It is unsightly and it stinks. Management is aware yet hasn't addressed this. I have to say that service requests are handled quite quickly as long as you tell the correct person. Natalia in the office is great. She truly cares and gets to the bottom of things quickly. If you catch one of the maintenance guys directly, they too care and will get things done quickly. It seems if I tell anyone else, I have to follow-up on the request. It's a shame because this place really could be an amazing place. Too many corners have been cut - shoddy construction and a new manager/assistant manager who don't seem to care.

    Review 25 out of 45

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    Canyon Springs at Bull Creek

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