B-

Chandelier

2336 Douglas St, Austin, TX 78741
2336 Douglas St, Austin, TX 78741

Floor Plans

  • One month free on one bedroom apartments, move in by 9/10/2020. Contact us for more details! We are still open and are offering virtual and self-g... See More

MOVE-IN SPECIALS

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Chandelier

2336 Douglas St

Austin, TX 78741

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (98 Reviews)

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Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2021
The staff is fantastic!!! Chandler and the rest of the crew go above and beyond to ensure that residents are satisfied during their stay. It’s nice to have a property manager that understands resident’s concerns and takes swift action to remedy any complaints. Maintenance is fast… See More
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Chandelier Manager

02/26/2021

We're so happy to hear your feedback on our team's service and that you've felt taken care of. We want all of our residents to feel welcome to reach out to us if they ever need anything. Thanks for taking the time to share your experience and for the wonderful things you had to say about our team. If there is anything you need, be sure to let us know. We're always happy to help. Have a great day!

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/29/2019
I dont usually go out of my way to leave reviews but my experience here made me feel obligated to let others know. Lets start at the begining. I had scheduled me move in date and signed a lease, I show up in the morning with… See More
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Chandelier Manager

04/01/2019

We're disappointed to hear that you haven't enjoyed your time at Chandelier. We'd love the chance to make things right! Our community manager will be reaching out shortly to discuss your concerns further.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2019
I am so highly disappointed with this living experience and I've lived here now for over 3 years!!! I moved in as a matter of convenience and when they started popping up with paid reserved parking spaces I knew it was time to GO! How are… See More
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Chandelier Manager

04/02/2019

We're sorry to hear that your recent experiences at Chandelier haven't been the kind we strive to create for our residents, Jailene. We take resident issues very seriously, and are disappointed that you didn't feel heard. We appreciate your feedback and hope that if there is anything else we can do for you, that you'll give us a call or stop by the leasing office to discuss in person.

Former Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/01/2019
This place is a joke. It is like living in a 3rd world country except you're overpaying here for your stay! First, they will show you their "model unit" to entice people to move in. Then, after moving in, is when you realize you messed up.… See More
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Chandelier Manager

01/07/2019

Thank you for sharing your feedback. This is definitely not the experience that we strive to create for our residents. We're sorry that you've had to deal with these issues, and we hope that you'll give us the chance to find a resolution. Please give us a call directly at (512) 445-0445 to speak further.

Former Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2018
This property management company was terrible. In addition to the continuous maintenance problems I had there, I also had a stalker who ended up raping me at gunpoint in my apartment onsite. Law enforcement, the rape crisis center, my doctors and everyone insisted I leave the… See More
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Chandelier Manager

09/26/2018

Hello, we would like the opportunity to discuss this in person to get a better understanding of the situation that occurred prior to us managing the community. Please stop by the office to meet with our Property Manager at your earliest convenience.

Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2018
I love the apartment complex because it has a great atmosphere, the residents are quiet, peaceful, and very friendly. Maintenance is on top of getting everything fixed immediately. Management is an amazing group of people who are working hard to make sure the residents are comfortable… See More
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Chandelier Manager

09/14/2018

Wow, thank you! All of us here at Chandelier are so happy that we were able to provide you with such a great experience.

Jamie_P837 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2018
Horrible place to live mostly because of the staff that harass people, get only certain peoples cars towed, add on ridiculous violations you have to pay for. I wouldn’t choose this place ever again! Big mistake. See More
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Chandelier Manager

02/28/2018

Thanks, Jamie, for letting us know about these issues at Chandelier. It sounds like we definitely have a few things we need to address. Would you mind giving us a call at (512) 445-0445 so we can get a few more details?

Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2017
I am ashamed to say that I have lived at this apartment complex for almost two years. It is the worst living environment I have experienced. Bugs, leaks, no water, no air conditioning, no effective management. One positive is my neighbors. Unfortunately, what has brought us… See More
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Chandelier Manager

12/05/2017

Hi. It sounds like you're not getting the most out of your experience at Chandelier, and we want to make things right. If you're not happy, we're not happy. Let's sit down and chat about this in person. We're always available in the leasing office or by phone at (512) 445-0445.

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2017
I stay there for one year. Staff were not friendly at all. Some of the things were broken when we moved in and found roaches inside. We ask them to take care of it and they charged for it too. Parking are not secured, our car… See More
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Ahendrix83 • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2017
I'm moving as soon as I can. The roaches are out of control. I can have guest in my own apartment because I'm too embarrassed. The roaches crawl on me when I'm on my sofa, when I sleep in my bed, and all over my kitchen.… See More
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Stephanyburtob • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2015
I have lived here for several months knowing that I was choosing an affordable apartment not the top of the line. However since Roscoe Properties have taken over the complex has gotten difficult to deal with. I have had a major leak in my kitchen sink… See More
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Bear888 • Resident 2006 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/21/2015
Great location and you can't beat the price! We have lived here over 9 years and have seen several different management changes. The new management here now are GREAT! They are very attentive to our needs and we are seeing many, many improvements to the complex,… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2015
DO NOT RENT HERE. I can't say enough terrible things about this place. Days/Weeks to respond to service requests with several reminder calls. Refusal to fix some reported problems from day 1. Tiny parking spaces so you will lose a mirror. The office staff is generally… See More
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paulep • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2015
Best Value in Austin,maintenance staff is quick and attentive,grounds are kept up great,,the office staff is always willing to help even above and beyond,appliances are newer,,heat and air conditioning work great.People talk about a bug issue,let me say this ,they have an exterminator that does regular… See More
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McDoweJ • Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/24/2014
Three years ago when I moved in, I knew that it was going to be a bumpy ride. After a year of headaches the old staff was out. The new staff arrived and things took a turn for the better. The office staff is amazing and… See More
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Resident 2008 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2014
I have lived here at Bristol Square for 8 years and I have NEVER had a problem with roaches. That seems to be an underlying "theme" with these posts. Also, I will say that the staff here now are BY FAR better than anyone that's worked… See More
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ld1403 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/05/2014
TERRIBLE MANAGEMENT!!!!!!!!!! Do not move here! Ive lived and worked in many different apartment complexes and never had I ran into such an incompetent management. All of the employees are borderline rude. The manager is extremely rude at all times, she has no common courtesy (none… See More
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Resident 2005 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/12/2014
I'm currently living in the my 3rd apartment in this complex. Been here since about 2005, can't say exactly because the new management has lost all the historical data. First apartment I moved into had big cracks on the wall that eventually turned out to be… See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/03/2014
Total slum lords. My friend and I applied to this place for an October "special". They were asking for a 400 dollars, all in one, non-refundable, application fee. This sent up red flags for us. We were worried about them. They had bad ratings on google… See More
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Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2013
The entire staff is rude and do not care about anyones health or safety. It takes 4 months for problems to be fixed. They are constantly working in the parking lot. Be careful for nails and boards left over. They start on one thing then move… See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2013
So I don't even rent there but was looking to move there. Me and my boyfriend showed up and the lady was really rude. I asked if they had any apartments for august and she was snappy and said " FOR WHAT? A one bedroom or… See More
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Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/07/2013
The apartment office management is absolutely horrible. If you have any problem, large or small, a normal landlord or management team will at least give you steps to address them. Not this office. With the exception of the two gentlemen and maintenance staff, this office treats… See More
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Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/18/2012
I moved out of here and would not move back. The units are updated, and it is quiet overall, but the place is run like a corporate asset and will mercilessly enforce all fine print. The corner of Douglas and Oltorf is a bum hangout too,… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2012
So this my first review on one these things.i do live here, i dont work here but i do work in the apartment industry.ive always wanted to say a few things but it was not appropriate seeing i lived there. So first off. You people live… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/08/2012
So my 1 year lease is about up, and as far as the living here goes... I would NOT recommend living here to anyone. It's loud, maintenance is extremely poor; I've had a leak in my RR ceiling since I've moved in, and it still has… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Washer/Dryer

General

  • 2" Faux Wood Blinds
  • BBQ and Picnic Area
  • Balcony or Patio
  • Business Center
  • Ceiling Fan
  • Clubhouse
  • Disposal
  • Energy Efficient Faux Stainless Appliances
  • Fitness Center
  • Google Fiber Available
  • High-Speed Internet
  • Night Patrol
  • On-Site Maintenance
  • On-Site Management
  • Oversized Closets
  • Package Receiving Service
  • Plank Flooring
  • Pool
  • Premium Interior Finish Available
  • Public Transportation
  • Recreation Room
  • Recycling Program
  • Se Habla Espanol
  • View

Pets

  • Cats Allowed
    Fee: $400
    Rent: $20
    Pet Limit: 3
    Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.
  • Dogs Allowed
    Fee: $400
    Rent: $20
    Pet Limit: 3
    Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • One month free on one bedroom apartments, move in by 9/10/2020. Contact us for more details! We are still open and are offering virtual and self-guided tours! We have temporarily ceased in-person tours with prospective residents. Contact us today for additional information.

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,055 - $1,470

  • SQ. FT.

    527

  • Available
    Avail.

    3 Units

  • Model

    A1

  • Price
    Price

    $1,155 - $1,546

  • SQ. FT.

    672

  • Available
    Avail.

    3 Units

  • Model

    A2

2 Bedrooms, 1.2 Bathrooms

  • Price
    Price

    $1,435 - $1,960

  • SQ. FT.

    892

  • Available
    Avail.

    3 Units

  • Model

    B1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B-
Roscoe Property Management
VIEW 263 COMMUNITIES

Nestled in the heart of Austin near Travis Heights and Downtown you will find a great place to call home - Chandelier. Tucked away amid rolling hills and towering oaks, Chandelier is now showcasing beautiful, newly renovated apartment homes with interiors inspired by custom home builders. Complete with stylish yet comfortable interiors and local conveniences such as fine dining, shopping, education and entertainment, we offer the carefree living you've earned and the luxury you deserve. Imagine coming home to the space designed with you in mind featuring granite-look countertops, exquisite wood plank flooring, two-inch blinds, and so much more. Enjoy easy access and short commute times to I-35, Hwy 290/71, Hwy 183, Mopac Expwy, and downtown Austin. Tour today and make the decision to live the lifestyle you deserve by coming home to Chandelier.

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Chandelier?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Chandelier?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Chandelier?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 16 days to their community reviews in the past year.

Who manages Chandelier?
Roscoe Property Management

What is the pet policy at Chandelier?
Cats Allowed
Fee: $400
Rent: $20
Pet Limit: 3
Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.
Dogs Allowed
Fee: $400
Rent: $20
Pet Limit: 3
Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.

What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 1.2 Baths

What is the move-in special?
One month free on one bedroom apartments, move in by 9/10/2020. Contact us for more details! We are still open and are offering virtual and self-guided tours! We have temporarily ceased in-person tours with prospective residents. Contact us today for additional information.

Chandelier Gallery

Manager Uploaded Photos
Floor Plans

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Jewel

Austin, TX

Chandelier is a 527 - 892 sqft apartment in Austin in zip code 78741. This community has a 1 - 2 bedroom, 1 - 1.2 bathroom, and is for rent for $1,055 - $1,960. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78741, 78747, 78702, 78704, and 78664 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Chandelier

Provided by Property Management

Management Photos (23)

  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 01/08/2019) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 04/03/2020) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 04/03/2020) Image of Chandelier in Austin, TX
  • (Manager photo uploaded on 04/03/2020) Image of Chandelier in Austin, TX

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 04/07/2013) Image of Chandelier in Austin, TX
  • (Resident photo uploaded on 12/09/2015) Image of Chandelier in Austin, TX
  • (Resident photo uploaded on 12/09/2015) Image of Chandelier in Austin, TX
  • (Resident photo uploaded on 02/04/2017) Image of Chandelier in Austin, TX
  • (Resident photo uploaded on 02/04/2017) Image of Chandelier in Austin, TX
  • (Resident photo uploaded on 02/04/2017) Image of Chandelier in Austin, TX
  • (Resident photo uploaded on 02/04/2017) Image of Chandelier in Austin, TX
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