Review History for anonymous

Chandelier


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anonymous

Resident 2019

3/26/2019

I am so highly disappointed with this living experience and I've lived here now for over 3 years!!! I moved in as a matter of convenience and when they started popping up with paid reserved parking spaces I knew it was time to GO! How are you going to charge me a mortgage and then have the audacity to ask me to pay monthly for a parking spot! Outrageous! It's like fight club just to park near your apartment when you get home! And let's not address their towing policy stating all visitors should park in a VISITOR spot and when they do, they still get towed!!!! Unbelievable! Been here way too long for this to happen to a friend visiting! This is why I can't recommend or refer anyone to live here! And not to mention that even after repeated calls to the leasing office to complain about Sasquatch living upstairs nothing has improved! You can HEAR EVERYTHING, so you can only imagine the horrors! Currently the neighbors across the way have a full sized couch on the balcony that's a huge eyesore and I'm pretty sure about 5 people live in the 1 bedroom apartment! They are always on the balcony smoking and hawking up phlegm off the balcony as well! Really classy Chandelier! Their balcony looks crazy and I haven't seen anything changed! I once got a fine for having a mop on my balcony! Please be consistent and do your jobs! Save your money and go elsewhere! And I don't want a friendly response to call the office to discuss my concerns because true customer service calls and seeks out those that have complaints! I've already complained and have not seen results! Why would I call to further discuss my concerns! JUST FIX THIS ALREADY! I'm so disappointed and glad to be moving out in 30 days! BYE CHANDELIER!
    Manager

    4/2/2019

    Chandelier
    We're sorry to hear that your recent experiences at Chandelier haven't been the kind we strive to create for our residents, Jailene. We take resident issues very seriously, and are disappointed that you didn't feel heard. We appreciate your feedback and hope that if there is anything else we can do for you, that you'll give us a call or stop by the leasing office to discuss in person.

    Review 13 out of 108

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    Chandelier

    March 2024

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