Resident · 2012 - 2013
DO NOT RENT HERE!!!!! Please do yourself a favor and find something safer, more well managed and better constructed. My wife and I relocated to Austin a year ago for employment relocation and need a place quickly. Do to the cost and the friendliness of the staff when we toured the property we signed a year lease. Well, the friendliness of the office staff ends as soon as you move in. after that with the exception of one office member(Ellie), we were treated rudely and in some cases verbally condescended towards. They are the most unprofessional people you will ever encounter. During the year that we lived there, Travis County Sheriffs responded to emergencies five times. Three of which were with their tactical response team. I would not allow my two children to play outside without my wife and I being present. The grounds were constantly littered with trash and some drug paraphernalia.Also the pools were constantly dirty and club area trashed. As for the apartment construction itself, well I can sum that by this, we hung a shelf in our children's room to place their Wii, and the wall could not even support that. AS for any deposit you place on the apartment,well.... forget about getting any of it back. They hit us for $600.00 for carpet replacement, even though the carpet was worn upon our move in, also $25 in drip pan replacements for a stove that was dirty when we moved in and listed as such on our move in sheet. There are much better apartments in the area for just a little more money. This place seems too good to be true because it is.