Review History for Verified Resident 104741

MAA Canyon Creek


Updated Review

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Resident 104741

Verified Resident 2009 - 2023

1/26/2023

On the good side,the apartments are spacious and the maintenance team is awesome. The pool is nice. Good fitness room. On the downside, high turnover in management. Parking is usually an issue. We stay for the location.
    Manager

    1/28/2023

    MAA Canyon Creek
    Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
    4 Previous Reviews

    Previous Review

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    Resident 104741

    Verified Resident 2009 - 2022

    8/11/2022

    I have enjoyed living at Colonial Grand although I believe their price increases are a bit high. Living here for 13 years I have had no upgrades. My carpeting was used when I moved in and although I do have it cleaned regularly it is worn. The landscaping has gone down hill, it's no longer becoming to look at. The maintenance team is wonderful and always efficient, very polite.
      Manager

      1/16/2023

      MAA Canyon Creek
      Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

      Previous Review

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      Resident 104741

      Verified Resident 2009 - 2021

      9/14/2021

      When I first moved in the management was superior, landscape was beautiful, maintenance was top notch. Now it seems as though they just don't care. Maintenance takes days, landscape is only nice in front. The swimming pool looks like it has algae in it. Parking is terrible and management just doesn't care.
        Manager

        9/15/2021

        MAA Canyon Creek
        Hello, we appreciate you taking the time to leave us this feedback. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

        Previous Review

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        Resident 104741

        Verified Resident 2009 - 2020

        12/29/2020

        Colonial Grand is a good community. Staff is friendly and helpful. Apartments are very spacious. Location is very convenient. I've always had friendly neighbors. Overall it has been a good experience.
          Manager

          12/30/2020

          MAA Canyon Creek
          Hi, thank you so much for your positive comments about Colonial Grand at Canyon Creek! We are always more than happy to assist you if anything else comes up. Take care!

          Previous Review

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          Resident 104741

          Verified Resident 2009 - 2019

          12/20/2019

          I have always enjoyed living here and still do, although I do feel that the quality overall has gone down. Been living here 10 years, rent goes up every year, which I know is the way of the world, but they offer no upgrades, needless to say everything is becoming worn. Parking is an on going problem, definitely not enough parking spaces. Will be moving on!
            Manager

            10/13/2014

            MAA Canyon Creek
            Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Canyon Creek your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

            Review 38 out of 455

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