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Claireaguilar
Resident · 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2014
We have been renting from this place for over a year now and hate it. Pros for living here: no dog breed restrictions and a garage. Cons: property management is COMPLETELY unreliable, the staff and maintenance are the worst that I have ever interacted with. They never show up for maintenance on time or at all. They will lie about showing up and having done work, they won't clean up after themselves and will leave standing water in cabinets. Staff is never in the office, they are always "walking the property". Can call the office ten times in one day--and not once will they ever answer. Getting responses from management is like pulling teeth. You have to keep calling and keep emailing to get a response. The sense of urgency is not there for any of the staff. The housing is mediocre at best. It is falling apart because the property management and maintenance staff do not repair anything properly. They "band-aid" the situation until next time. This is by far the worst place I have ever lived. We unfortunately signed another lease with them ONLY because we can't find a place that allows our dogs and comes with a garage. That really is the ONLY saving grace for this place. If you are looking to rent here...don't. Save yourself the headache of always having to fight for things to get taken care of around your house. We are dealing with problems as if we lived in a $500 dump. We won't be signing again when this lease term is up because NOTHING is worth the trouble of living here. Again, if you can avoid this location; don't sign a lease with Dalewood.
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