| Number of reviews in the past 365 days | 10 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 3.7 days |
Everleigh Lakeline
9821 North Lake Creek Parkway, Austin, TX 78717
9821 North Lake Creek Parkway, Austin, TX 78717
Floor Plans
CONTACT PROPERTY
Everleigh Lakeline
9821 North Lake Creek Parkway
Austin, TX 78717
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (11 Reviews)
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Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2021
The staff attempt to be helpful and deal with it's residents with a smile and good attitude. The activities provided by the staff are fun and interesting but presented in a safe, following covid19 guidelines. All is well here, except some computer system glitches in the… See More
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Everleigh Lakeline Manager
02/11/2021
Thank you for the feedback. We are glad you are enjoying the activities in your new home. Thank you for your patience, we are working out a few kinks that happen with all new systems. Thank you for choosing Everleigh Lakeline as your home!
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2021
I am impressed with the "Quality" of workmanship of my apartment, as well as the residents that I have met thus far. I feel good about my decision. I would not hesitate in recommending Eveleigh Apartments. I love my apartment. My requirement was to have room… See More
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Everleigh Lakeline Manager
02/10/2021
Thank you for your kind review; we are happy to pass along your comments. We are glad you were able to get your piano to fit! We know you have a lot of choices out there and are happy you chose Everleigh Lakeline as your new home. The pool is heated so you can enjoy it now if you like! Thanks for your residency!
Verified Resident • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2021
I Love the location I have chosen, my neighbors are so fun and all from different areas. Lastly i love the community. I could not ask for more. Thank you EverLeigh Lakeline team. I truly feel at home! - your new resident See More
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Everleigh Lakeline Manager
02/04/2021
Great to Hear! Glad you love Everleigh Lakeline! WELCOME HOME!
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2021
I love living here. This is the best place I have lived. I should have retired earlier. Thank you so much for everything. This has been a big help to me and my family. Thank thank you "................... See More
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Everleigh Lakeline Manager
02/04/2021
Thank you for your kind review; we are happy to pass along your comments to the team here at Everleigh Lakeline! Thank you for making Everleigh Lakeline your HOME!
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2021
I love being at my new home, where it is FREEDOM to ROAM without restrictions. I love the informative information regarding the pandemic to help us to keep safe and protective. After all, we're full-grown adults and do not like to be told what we can… See More
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Everleigh Lakeline Manager
01/21/2021
Kathy, thank you again for your kind review; we are happy to pass along your comments to the team here at Everleigh Lakeline! We look forward to having you as a member of our community! Welcome Home!
Verified Resident • vrp • 2019 - 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
Everleigh is a dream home! My apt is so well designed and appointed. The staff without exception is wonderful to work with and very responsive to my needs. I looked at several complexes and Everleigh was hands down the perfect place for me considering the apt,… See More
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Everleigh Lakeline Manager
01/06/2021
Thank you so much for your positive comments about Everleigh Lakeline! Yvonne and Hope are always here to go the extra mile to make you feel at home. We know there are a lot of choices out there and we are glad you decided to make Everleigh Lakeline your home!
Previous Review· 10/20/2020
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2020
Everleigh is a great new 60+community that I recently moved into. The apartments are beautifully appointed. The grounds are landscaped to perfection. Many amenities to be utilized. Staff is very friendly and willing to help with any problem or question. See More
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Everleigh Lakeline Manager
01/06/2021
Thank you for your kind words and this wonderful review! We are glad you have chosen to make Everleigh Lakeline your home. We look forward to your continued residency and thank you for helping us create a true community.
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2020
Overall its great however there are too many exterior doors unsecured and that allows unauthorized individuals into our building I understand there are individuals working during the day but as soon as they leave lets secure the building. There are too many homeless individuals just lurking… See More
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Everleigh Lakeline Manager
01/06/2021
We are glad to hear that overall you think the community is great. Thank you for your valuable feedback. We are aware of the issues with construction and we are working diligently to resolve the issue regarding the doors. We have added a courtesy patrol through out the evening and are walking the community throughout the day to make sure no door is left open. We appreciate you giving us the opportunity to make these corrections and value your residency. Thank you for making Everleigh Lakeline your home!
Verified Resident 833142 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2020
I know that when the virus is over Im going to really enjoy being here. Its been difficult as there are only 20 people here and not many activities. Really hope the pool opens soon and crafts start in the craft room. See More
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Everleigh Lakeline Manager
10/21/2020
Thank you for your feedback and your patience while our community grows. Construction is almost complete. We are eagerly awaiting the pool ourselves and we will be adding craft events in the up coming months. Thank you for making Everleigh Lakeline your home!
Verified Resident 821247 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/21/2020
Everleigh is all I had hoped for, and more. My son suggested I check it out, and when I read about all it offers, it felt like I would be living in a luxury spa -- or on continual vacation! Everleigh delivers all that it promises,… See More
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Everleigh Lakeline Manager
09/22/2020
We appreciate your positive review about your recent experience with us! We are glad you have chosen to grow with us. Thank you for your patience while we complete our building. Landscaping will improve greatly once construction ceases. Thanks for making Everleigh your home!
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Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
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Frequently Asked
What are noise levels like at Everleigh Lakeline?
The community is rated 4.9/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.9/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Everleigh Lakeline?
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
How safe is Everleigh Lakeline?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.
The community is rated 4.7/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 3.7 days to their community reviews in the past year.
Managers have replied within 3.7 days to their community reviews in the past year.
What is the pet policy at Everleigh Lakeline?
No pet policy available
No pet policy available
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Everleigh Lakeline is an apartment in Austin in zip code 78717. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78729, 78613, 78750, 78613, and 78726 are nearby zip codes.
