Review History for dains

Great Hills Apartments


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dains

Resident 2017

3/5/2017

I want to commend Michael, Daniela and Stephanie of the management and Curtis, Randy and Alec of the maintenance staff. I'm a contractor and have over a dozen apartment complexes on my past address list, and these are the best property managers and maintenance people yet. I rented a two-bedroom which had been freshly upgraded, and it had some issues with the work that needed to be addressed to bring it up to spec. Not only did they address the moderate issues, they jumped all over the minor ones as well just as fast as I could put the maintenance requests in, AND they gave us a free carpet cleaning when we reported smells from the carpets in the bedroom. Michael was great to work with for the leasing process and Stephanie (the manager) will work with you to resolve problems (like my roommate setting up loud music for his moving-in - I wasn't around to provide some objectivity) rather than just throwing an offense against you. And the complex is frankly pretty nice to live in. There's enough parking for everyone, the apartments are separated so the only people with two neighbors are those that live on the second floors, the soundproofing seems good, and of course, it's right next to the Arboretum area so shopping is extremely convenient. I can walk to HEB and carry bags back just for exercise, for example. Lastly, the community seems Austin-friendly, we say hi to each other and chat if there's occasion, and that's always great to see. So yeah, I'm pretty happy with my choice of Great Hills. I just need to help my roommate acclimate to the environment a bit more, and everything should be great.

    Review 49 out of 134

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    Great Hills Apartments

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