Hardrock Canyon Apartments
#4,191 #99 #643

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Hardrock Canyon Apartments

10300 Jollyville Rd, Austin, TX 78759
(332 Reviews)
$1,396 - $3,114/mo
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Floor Plans & Pricing

1 Bedroom

The Bryce

1 Bed, 1 Bath | 744 - 761 sq. ft.

$1,472

5 Available Units

See Floor Plan Details

The Red Rock

1 Bed, 1 Bath | 854 sq. ft.

$1,577

5 Available Units

See Floor Plan Details

The El Dorado

1 Bed, 1 Bath | 629 sq. ft.

$1,396

See Floor Plan Details

The Goodwin

1 Bed, 1 Bath | 763 sq. ft.

$1,401

See Floor Plan Details

2 Bedrooms

The Chaco

2 Beds, 2 Baths | 999 - 1,019 sq. ft.

$1,762

5 Available Units

See Floor Plan Details

The Christy

2 Beds, 2 Baths | 1,165 - 1,170 sq. ft.

$1,831

5 Available Units

See Floor Plan Details

The Kings

2 Beds, 2 Baths | 1,071 - 1,083 sq. ft.

$1,866

3 Available Units

See Floor Plan Details

The Copper

2 Beds, 1 Bath | 921 sq. ft.

$1,769

2 Available Units

See Floor Plan Details

The Sequoia

2 Beds, 2 Baths | 1,075 - 1,081 sq. ft.

$1,811

See Floor Plan Details

The Grand

2 Beds, 2 Baths | 1,485 - 1,582 sq. ft.

$3,114

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.3

Safety

4.2

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.9

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

23

Managerā€™s Review Engagement

A

Percentage of reviews responded to

91.30%

Managerā€™s Review Reply Time

D+

Average time to respond to reviews

58.17 days

View Community Timeline
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Hardrock Canyon Apartments Reviews

(299)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1238535

Verified Resident ā€¢ 2024

3/27/2024

Unit was not ready by move-in. Many maintenance requests for things that should of been addressed prior to move-in. Office staff is not respondent to emails about concerns and in-person was not offered any solutions and told the office would be temporarily closed

    Review Author Icon

    Resident 1236637

    Verified Resident ā€¢ 2022 - 2024

    3/20/2024

    I've lived here for two years and have had a great experience so far! Staff is friendly and maintenance is prompt. I love the location too. I haven't had any noteworthy issues. Would definitely recommend!

      Manager

      3/26/2024

      Hardrock Canyon Apartments
      Thanks so much for letting us know about your experience with Hardrock Canyon Apartments. We're delighted you had such a fantastic experience!

      Updated Review

      Review Author Icon

      Resident 1136461

      Verified Resident ā€¢ 2023 - 2024

      3/12/2024

      I have lived at Hardrock Canyon for almost a year and I absolutely love it here. Great amenities, perfect location, maintenance responds quickly, office folks are polite and helpful. Dogs love the dog park and lots of trails in neighborhood to walk them as well.

        Manager

        3/26/2024

        Hardrock Canyon Apartments
        Hi there! Thanks so much for letting us know about your experience with Hardrock Canyon Apartments. Thank you again for your feedback! We hope you have a great day!

        Updated Review

        Review Author Icon

        Resident 735608

        Verified Resident ā€¢ 2018 - 2024

        1/19/2024

        Love the location, walking distance to grocery stores and a fifteen minute ride to major shopping centers. You can expect a certain level of professionalism from the office staff and the maintenance team are friendly and courteous. People matter.

          Manager

          2/9/2024

          Hardrock Canyon Apartments
          Aw, your amazing feedback and rating mean the world to us. Thanks for taking the time to write a review. We appreciate the feedback.
          Review Author Icon

          Resident 1188569

          Verified Resident ā€¢ 2023

          10/10/2023

          Just moving in so limited experience at this time - can not comment well on certain items - I am not sure why they require 201 characters in this spot so I am filling space at this time. Requiring such a large number of minimumā€¦Ā See More >
            Manager

            11/23/2023

            Hardrock Canyon Apartments
            Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
            Review Author Icon

            Resident 1186597

            Verified Resident ā€¢ 2023

            10/4/2023

            Again, dead trees falling on your vehicle is not okay and this needs to be addressed. Thank you. Other than that I am happy. Not everyone has full coverage on their vehicle but this tree shouldā€™ve been removed a long time ago this is nowā€¦Ā See More >
              Manager

              11/23/2023

              Hardrock Canyon Apartments
              Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hardrock Canyon Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              Resident 1182687

              Verified Resident ā€¢ 2023

              9/21/2023

              I love the green areas around the apartment. It is great to have lots of birds in the mornings and a peaceful quiet sound at night. The pool area is also excellent. The staff is always super helpful. I love to live at HRC.

                Manager

                11/23/2023

                Hardrock Canyon Apartments
                Thank you so much for your wonderful feedback and rating. They mean a lot to us!

                Updated Review

                Review Author Icon

                Resident 1097103

                Verified Resident ā€¢ 2011 - 2023

                9/20/2023

                This is a very congenial, friendly, living community, with a professional staff in the main office and a reliable staff in maintenance. I really wish we had occasional gatherings by buildings or sections of this community so that we got to know our neighborsā€¦Ā See More >
                  Manager

                  10/3/2023

                  Hardrock Canyon Apartments
                  Thanks for your praise and kind comments about our team. We truly appreciate the time you took to share this. We hope you continue to have a great experience!
                  Review Author Icon

                  Resident 1178191

                  Verified Resident ā€¢ 2023

                  9/8/2023

                  Front office staff lacks alignment on property policies and looses paper work. Bags of dog poo, empty beer cans and abandon cars make a beautiful property hard to look at. Pool by backside of property is consistently green and has not been cleaning ā€œfrequentlyā€ atā€¦Ā See More >
                    Manager

                    10/3/2023

                    Hardrock Canyon Apartments
                    We're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (512) 502-4000 so we can work towards a resolution.
                    Review Author Icon

                    Resident 1173309

                    Verified Resident ā€¢ 2023

                    8/24/2023

                    I think the place is great so far! I have only been here for a small amount of time but the place clean, quiet, and well maintained. Would recommend to more people in the future or and least give a great recommendation about the place.

                      Manager

                      10/3/2023

                      Hardrock Canyon Apartments
                      We are so happy to read such a great review about Hardrock Canyon Apartments! Thank you!
                      Review Author Icon

                      Resident 1172925

                      Verified Resident ā€¢ 2023

                      8/23/2023

                      The leasing staff is great. The community is quiet and wooded. Close to target H-E-B and Trader Joeā€™s. You canā€™t beat that kind of convenience. Outside of moving into a unit with no A/C itā€™s been perfectā€¦Ā See More >
                        Manager

                        10/3/2023

                        Hardrock Canyon Apartments
                        We really appreciate your positive review! If you continue to have issues with your A/C please inform the office at 512.502.4000 and we assure you we will resolve the issue! We understand having A/C is a MUST in this Texas heat.
                        Review Author Icon

                        Resident 1169013

                        Verified Resident ā€¢ 2021 - 2023

                        8/11/2023

                        My AC is currently not capable of keeping my apartment cool and management has failed to resolve the issue or effectively communicate expectations after a month of maintenance requests that did nothing to solve the issue.

                          Manager

                          10/3/2023

                          Hardrock Canyon Apartments
                          It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
                          Review Author Icon

                          Resident 1167062

                          Verified Resident ā€¢ 2023

                          8/6/2023

                          Fantastic! This is a great apartment and community. My boyfriend and I love the nature and space. Patio is big and facing towards neighbors and trail, which I love. We love our floor plan minus a few nitpicks. Everyone is friendly. Pools are good, haven'tā€¦Ā See More >
                            Manager

                            11/23/2023

                            Hardrock Canyon Apartments
                            Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hardrock Canyon Apartments! Please don't hesitate to reach out if there's anything additional we can do for you.
                            Review Author Icon

                            Resident 1167060

                            Verified Resident ā€¢ 2023

                            8/6/2023

                            So far, I have really loved my new apartment! The floor plan is spacious, there is ample parking, and it is so quiet here. We are on the first floor and I wouldn't even guess that we have any neighbors for 99% of the day.

                              Manager

                              11/23/2023

                              Hardrock Canyon Apartments
                              Hello, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.
                              Review Author Icon

                              Resident 1166821

                              Verified Resident ā€¢ 2022 - 2023

                              8/5/2023

                              I love living here. There is something magical about the community and location. Itā€™s crazy to have so many trees and even deer and also be able to walk to restaurants. The property and units are well maintained and clean. The staff is friendly andā€¦Ā See More >
                                Manager

                                10/3/2023

                                Hardrock Canyon Apartments
                                Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                Review Author Icon

                                Resident 1163735

                                Verified Resident ā€¢ 2019 - 2023

                                7/27/2023

                                I live in Hardrock apartments. The staff and maintenance people have been great to work with over the years. They are prompt and efficient in their duties, plus they are very friendly people. These people enhance the quality of life here atā€¦Ā See More >
                                  Manager

                                  11/23/2023

                                  Hardrock Canyon Apartments
                                  Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hardrock Canyon Apartments. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 745774

                                  Verified Resident ā€¢ 2017 - 2023

                                  7/27/2023

                                  Great location, quiet campus. Staff is friendly and polite. There are still, more than a year later, trees on the property that are dead or mostly dead and drop large branches, which I had emailed about at the beginning of June of 2022.ā€¦Ā See More >
                                    Review Author Icon

                                    Resident 1160153

                                    Verified Resident ā€¢ 2022 - 2023

                                    7/17/2023

                                    Great community, people and maintenance crew rocks! Very quiet community and Iā€™ve never heard a single neighbor once. All of my maintenance requests are handled fast and thorough. Plenty of parking and friendly neighbors.ā€¦Ā See More >
                                      Manager

                                      11/23/2023

                                      Hardrock Canyon Apartments
                                      Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hardrock Canyon Apartments. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                      Review Author Icon

                                      Resident 1154099

                                      Verified Resident ā€¢ 2011 - 2023

                                      6/27/2023

                                      I have been living in the Hardrock Canyon community since early 2011 and plan to reside here for the foreseeable future. It is an outstanding community with excellent management. The maintenance team is also excellent. One of the reasons I elected to live in Hardrockā€¦Ā See More >
                                        Manager

                                        11/23/2023

                                        Hardrock Canyon Apartments
                                        Hi, thank you for taking the time to leave a review for us at Hardrock Canyon Apartments. We're happy we could meet your expectations!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1073630

                                        Verified Resident ā€¢ 2021 - 2023

                                        5/14/2023

                                        Great place to live, nice location, walking distance from restaurants, coffee place and grocery stores. Surrender by nature. Unfortunately is not easy to keep stairs clean, and water leave some damage in the internal roads, and there are holes in the streets.

                                          Manager

                                          5/24/2023

                                          Hardrock Canyon Apartments
                                          Thank you for your kind review, and we appreciate the feedback; we are happy to pass along your comments to the team here at Hardrock Canyon Apartments! Please don't hesitate to reach out to us if there's anything more we can do!
                                          Review Author Icon

                                          Resident 1140064

                                          Verified Resident ā€¢ 2020 - 2023

                                          5/12/2023

                                          This is a Beautiful nature area! The apartments are spacious and the staff is friendly. the area has access to much shopping. The apartments are older so the outside needs a lot of work. the area has access to much shopping. The apartmentsā€¦Ā See More >
                                            Manager

                                            5/24/2023

                                            Hardrock Canyon Apartments
                                            Thank you for taking the time to leave us a review, We really appreciate your feedback! If you ever need anything or would like to discuss your comments in further detail, please reach out at your convenience; 512.502.4000. We hope to hear from you soon! Have a wonderful day.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1098292

                                            Verified Resident ā€¢ 2023

                                            4/30/2023

                                            It's like living more in a house then being some thing of a cube. I personally hate being any where near people and this isolates me away far enough as I always need. Most complexes can't compare in design around me. I have a niceā€¦Ā See More >
                                              Manager

                                              5/12/2023

                                              Hardrock Canyon Apartments
                                              We're glad you had such a wonderful experience with us! Thank you for taking the time to provide your feedback, please reach out anytime if there is ever anything you need! Have a great day!
                                              Review Author Icon

                                              Resident 1134788

                                              Verified Resident ā€¢ 2022 - 2023

                                              4/26/2023

                                              There is an occasional beeping sound next to my apartment, maybe it is the sound of the pool equipment, which is tolerable during the day, but sometimes it was very disturbing to sleep when the sounds whole night.

                                                Manager

                                                5/12/2023

                                                Hardrock Canyon Apartments
                                                We really appreciate your feedback! We are sorry to hear you are being disturbed by noise, please reach out at your convenience, it would be our pleasure to gather some additional information and see if we can assist. You can reach the team at 512.502.4000. Thank you again!
                                                Review Author Icon

                                                Resident 1121927

                                                Verified Resident ā€¢ 2021 - 2023

                                                3/15/2023

                                                Great service! Service requests are handled in timely manner, community issues are addressed seamlessly, staff in incredibly professional and friendly. Look forward to extending my lease at the community.

                                                  Manager

                                                  3/23/2023

                                                  Hardrock Canyon Apartments
                                                  Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 872205

                                                  Verified Resident ā€¢ 2020 - 2022

                                                  12/4/2022

                                                  Main feature of this complex, besides the location, is the maintenance crew service level. Very friendly, responsive and professional. The common areas and apt exteriors need more maintenance and garbage pickup frequency needs improvement.

                                                    Manager

                                                    12/20/2022

                                                    Hardrock Canyon Apartments
                                                    Thank you for your kind review; we are happy to pass along your comments to the team here at Hardrock Canyon Apartments! Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                    Features & Amenities

                                                    Parking
                                                    • Carports and Detached Garages
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $300. Fee: $350 ~ 700. Rent: $30. Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $300. Fee: $350 ~ 700. Rent: $30. Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • Business Center
                                                    • Clubhouse
                                                    • Concierge Services Available
                                                    • Cyber Cafe
                                                    • Fitness Center
                                                    • Four Lane Lap Pool
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pet Friendly Community with Dog Park
                                                    • Public Transportation
                                                    • Swimming Pool and Volleyball Pool
                                                    • UT Austin Shuttle
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                                                    Leasing

                                                    Our community is operating as normal. Please call or stop by for a tour.Hardrock Canyon Apartment Community in Austin, Texas offers spacious one- and two-bedroom apartments for rent to those who want to live in a convenient location with a view. Hardrock Canyon Apartments are built on 60 acres of heavily wooded canyons, with panoramic views of the Great Hills Country Club and the magnificent Texas Hill Country. Located in the prestigious Arboretum area of Northwest Austin, Hardrock Canyon offers uncompromising quality, sophistication and privacy in our one- and two-bedroom apartment homes. Built-in bookshelves, spacious patios, and carved stone fireplaces surrounded with tiled hearths are but a few of the custom-built features that attribute the high-end ambiance of Hardrock Canyon. Our apartment homes also offer washer/dryer connections, gourmet kitchens and crown molding, while our gated community features a clubhouse, business center, pool, barbecue area, 24-hour fitness center, covered parking and garages.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 06:00 PM
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 04/11/2018
                                                    A:Ā Definitely. Very noisy neighbors and thin walls. The advertising about Ć¢ā‚¬Å“condo spec thick wallsĆ¢ā‚¬ļæ½ is completely inaccurate. WeĆ¢ā‚¬ā„¢ve had to call the police for neighbors blasting music at 1 am on a weeknight many times.

                                                    Frequently Asked

                                                    Based on 332 number of votes by renters, Hardrock Canyon Apartments is currently rated 4.1 out of 5 stars.
                                                    Hardrock Canyon Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Hardrock Canyon Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Hardrock Canyon Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Hardrock Canyon Apartments is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Hardrock Canyon Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Hardrock Canyon Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 91.3043% of their community reviews in the past year.
                                                    Managers have replied within 58.17 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Fee: $350 ~ 700
                                                    Rent: $30
                                                    Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Fee: $350 ~ 700
                                                    Rent: $30
                                                    Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    March 2024

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                                                    Hardrock Canyon Apartments is a 629 - 1,582 sq. ft. apartment in Austin in zip code 78759. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,396. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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