Hardrock Canyon Apartments
#4,047 #90 #590

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Hardrock Canyon Apartments

10300 Jollyville Rd, Austin, TX 78759
(337 Reviews)
$1,336 - $3,359/mo

Reviews

(302)

4.1 rating

See Details

337 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 43579

Verified Resident 2012 - 2013

12/9/2013

My experience so far is positive in Hardrock Canyon, I have not faced any maintenance problem that was not solved within a day or 2 maximum, the location is excellent and never had a problem with noise.

    Manager

    12/11/2013

    Hardrock Canyon Apartments
    We are happy to hear you enjoy your home! Thank you for taking the time to give your opinion.
    Review Author Icon

    Resident 30569

    Verified Resident 2013

    12/9/2013

    This apartment is good derection. It has several convenience around there.

      Manager

      8/28/2013

      Hardrock Canyon Apartments
      Thank you! We are over 60 acres of peaceful ambiance in the middle of the GREAT city of Austin Texas!
      Review Author Icon

      Resident 41351

      Verified Resident 2008 - 2013

      11/18/2013

      The office staff members are awesome. The apartment I had from 2008-2013 was old and badly need updating. I didn't realize how much I disliked it until I moved to a newer one a few weeks ago, still at Hardrock Canyon.

        Manager

        12/9/2013

        Hardrock Canyon Apartments
        We are very excited to hear you have decided to stay with us here at Hardrock Canyon. We hope you enjoy your new home!
        Review Author Icon

        Resident 41403

        Verified Resident 1999 - 2013

        11/15/2013

        Overall, the apartment is good. Location is great. Maintenance staff is excellent. Rent is acceptable. However, the owners show a shocking lack of concern about residents, refusing to reimburse for expenses incurred by flooding of apartment.

          Manager

          12/9/2013

          Hardrock Canyon Apartments
          Thank you for taking the time in the reviewing and responding for Hardrock Canyon. It Is always difficult when something unexpected occurs in your home. We continue to learn from the past and better our future when dealing with these types of unforeseen situations.
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          Resident 41179

          Verified Resident 2013

          11/13/2013

          I think nothing to tell you, because I think that this community isn't so bad and isn't so good. But I think that this community should change more kindly to Foreigner. I sometimes confuse and can't understand the rules of this community so it requires to explain.

            Manager

            12/9/2013

            Hardrock Canyon Apartments
            Thank you for your review. We would love for you to stop by the office to let us know if there are any suggestions that you could give to help with this! We learn many times through our residents suggestions! Thank you for everything.
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            Resident 36486

            Verified Resident 2013

            11/4/2013

            New resident and completely satisfied with the efforts of all the staff. Everyone is helpful and kind. This is a large community and to manage such is no easy task. I am impressed by there desire to make living here comfortable - a "home". Timely response to maintenance issues. Property well cared for. Facilities clean. Comfortable atmosphere. I am very pleased with this community and feel I made a great choice in living here. Kudos to the entire staff!

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              Resident 39060

              Verified Resident 2013

              10/30/2013

              This is my fifth place I've lived in since moving to Austin and it's by far, my favorite apartment. The community is quiet, clean and peaceful and I love the layout of my apartment. I love viewing the wildlife from my living room. It's a great place to be.

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                Resident 28717

                Verified Resident 2013

                10/21/2013

                Very well done apartment. Clean, quiet, responsive management. We looked at quite a few apartment complexes and we were impressed with Tim who has since moved on to another complex but current management does an excellant job.

                  Manager

                  8/13/2013

                  Hardrock Canyon Apartments
                  We are extremely happy that you have had a positive experience here at Hardrock Canyon!
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                  Resident 37819

                  Verified Resident 2012 - 2013

                  10/21/2013

                  I love living in the hardrock canyon apartments. I love the improvements made to the dog park and I love how prompt the maintenance staff is when you submit a service request. I think pest control should be automatic though. Maybe once a month on Thursday.

                    Manager

                    10/22/2013

                    Hardrock Canyon Apartments
                    WE LOVE IT THAT YOU LOVE IT! The new and improved pet park fence makes such a great difference! I am happy to hear that you have enjoyed it!
                    Review Author Icon

                    Resident 36315

                    Verified Resident 2011 - 2013

                    10/14/2013

                    A very pleasant safe home environment. Staff in office and maintenance excellent and quick to respond to my problems. I don't think I could of found a better place to live. All that and a beautiful view of nature.

                      Manager

                      10/14/2013

                      Hardrock Canyon Apartments
                      WOW! I am so thankful that you took the time to review Hardrock Canyon! It is our goal that every resident has the same experience here. I am personally very proud of our product. We hope to continue to meet all of your needs!
                      Review Author Icon

                      Resident 35148

                      Verified Resident 2011 - 2013

                      10/7/2013

                      One of the best apartment community one can get around the Great Hills area. Management and maintenance services are responsive and professional. Neighborhood is quite and decent. Amenities are well maintained.

                        Manager

                        10/7/2013

                        Hardrock Canyon Apartments
                        WOW! Thank you very much for your kind word! We do love the neighborhood that we are located in! We will continue to strive to meet your expectations!
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                        Resident 35144

                        Verified Resident 2013

                        10/7/2013

                        Very clean grounds, apartments, facilities and amenities. Everything is in pretty great condition. Good location. Close to HEB, Post Office, Arboretum, Arbor Walk and Domain. Pretty awesome landscaping. Nice trees!

                          Manager

                          10/14/2013

                          Hardrock Canyon Apartments
                          This truely is what makes Hardrock Canyon so different from others. The feeling of a true home with the ability to walk out your front door and have Austins best within walking distance... nothing beats that!
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                          Resident 32906

                          Verified Resident 2010 - 2013

                          9/16/2013

                          relatively quiet community, however price increases based on the explanation of "location" seem unwarranted considering other nearby options. Corporate management of complex does the location a disservice and makes management staff seem out of touch with local pricing and availability options.

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                            Resident 26092

                            Verified Resident 2013 - 2014

                            6/2/2014

                            Overall it has been a very positive experience and recently renewed my lease for another year. I love the location and easy access to shopping and highways while being on a quieter street. The size of my apartment is amazing and I love the patios.

                              Manager

                              7/24/2013

                              Hardrock Canyon Apartments
                              Thank you for taking the time to review your experience here at Hardrock Canyon. We will strive to uphold your satisfaction in your decision to make Hardrock Canyon your new home!
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                              anonymous

                              Resident 2013

                              8/24/2013

                              I moved in a few months ago and I love it here!!!!!!!!

                                Manager

                                8/28/2013

                                Hardrock Canyon Apartments
                                We are happy to hear that! We do hope you enjoy every minute here at Hardrock Canyon!
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                                Resident 30317

                                Verified Resident 2013

                                8/23/2013

                                No complaints! Living here has been a good experience. All of my needs are promptly addressed!

                                  Manager

                                  8/28/2013

                                  Hardrock Canyon Apartments
                                  That is truely what we stive for! Please let us know if there is anything we can do for you in the future.
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                                  Resident 29075

                                  Verified Resident 2012 - 2013

                                  8/14/2013

                                  This is a great apartment...

                                  This is a great apartment complex. It is getting unaffordable in a hurry though. The staff is friendly. The maintenance crew is great. My complaints: staff is hard to reach by phone, the rent is skyrocketing, and there should be other cable options besides time warner cable. I really want to cancel TWC service and have no option.

                                    Manager

                                    8/23/2013

                                    Hardrock Canyon Apartments
                                    Thank you for recommending Hardrock Canyon. We will continue to work to improve our communication with our valued residents. Again, thank you for your time.
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                                    Resident 28987

                                    Verified Resident 2003 - 2013

                                    8/14/2013

                                    Its been positive for...

                                    Its been positive for the most part.

                                      Manager

                                      8/23/2013

                                      Hardrock Canyon Apartments
                                      We appreciate your time in recommending Hardrock Canyon. Please let us know if there is anything we can do for you in the future!
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                                      Resident 28287

                                      Verified Resident 2013

                                      8/8/2013

                                      It has been great. We...

                                      It has been great. We are very happy with our apartment.

                                        Manager

                                        8/13/2013

                                        Hardrock Canyon Apartments
                                        This is truly our goal... to provide our resident comfort while living at Hardrock Canyon.
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                                        Resident 27348

                                        Verified Resident 2012 - 2013

                                        8/1/2013

                                        Great complex; very nice...

                                        Great complex; very nice pool, dog park. Cross flow, high ceiling, quiet, big tub, plenty of parking, great location.

                                          Manager

                                          8/13/2013

                                          Hardrock Canyon Apartments
                                          It seems as if you have enjoyed your time at Hardrock Canyon. I do hope that the actual score given was a mistake but if there is ANYTHING that we can do to improve your time here please feel free to let us know. Thank you for your time in doing this review.
                                          Review Author Icon

                                          Resident 26718

                                          Verified Resident 2013

                                          7/29/2013

                                          I moved to Austin, TX...

                                          I moved to Austin, TX in May without having a chance to look at the apartment complex. I was initially a little disappointed with the layout, size, and structure of my apartment but the actual quality is a lot better than in all of the apartments I've lived in thus far. There are some issues with paint chipping in the cabinets and pest problems.

                                            Manager

                                            7/31/2013

                                            Hardrock Canyon Apartments
                                            One of the large appeals for Hardrock Canyon is the nature feel unfortunately sometimes that comes with unwelcome guests. Please contact the office to request our weekly pest control or feel free to speak with me directly if this is a continued issue. We respect you opinion and appreciate you as a resident. I do hope that we will have the opportunity to change this review into a positive one in the upcoming year.
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                                            Resident 25438

                                            Verified Resident 2012 - 2013

                                            7/19/2013

                                            Loved it. Only moved...

                                            Loved it. Only moved out because we found a great house. Miss the neighbors, pool, and the animals in my back yard.

                                              Manager

                                              7/24/2013

                                              Hardrock Canyon Apartments
                                              We are so that you had such positive experience here at Hardrock Canyon! I am sure your neighbors and the office staff will miss you too!
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                                              Resident 24941

                                              Verified Resident 2011 - 2013

                                              7/18/2013

                                              I'm very happy here ...

                                              I'm very happy here

                                                Manager

                                                7/24/2013

                                                Hardrock Canyon Apartments
                                                We are very happy that you are happy!!! Let us know if there is anything we can do to keep you that way!
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                                                anonymous

                                                Resident 2010 - 2012

                                                2/18/2013

                                                This is the nicest apartment complex I've lived in within Austin, and nicer than most I've visited as well. First, you cannot escape the fact that the location is excellent in many respects. It is within walking distance of 2 grocery stores, dozens of restaurants, a movie theater, 2 express bus lines (and other non-express), and a handful of banks and employers, as well as in excellent position for highway commutes. The units are condo spec, which makes it unique in this part of town. All this comes with a price; Hardrock is not cheap. But you pay for what you get. While living there, significant improvements were made to the grounds including new outdoor paint, a cut-through pedestrian and accessibility ramp, appliance upgrades, resurfaced parking lots, and frequently updated/maintained landscaping. The pools are very nice; no hot tub though. Internal maintenance requests were addressed promptly and correctly. The first year I had A/C and heat troubles, but those diminished after that. The staff were always nice and courteous and responsive, and if you make the effort to get to know them it definitely adds to the community experience. … See More>
                                                  Manager

                                                  2/19/2013

                                                  Hardrock Canyon Apartments
                                                  Thank you for taking the time to express your feelings about living here at Hardrock Canyon. I am excited to hear that your stay with us was positive. I agree that the neighborhood amenities and accessibility are the best in Austin! We truly strive in making Hardrock Canyon a place that you are proud to call home.
                                                  Review Author Icon

                                                  JandH

                                                  Resident 2011 - 2013

                                                  1/12/2013

                                                  Really enjoying our time at Hardrock Canyon: accessibility to shopping, theaters and walking; excellent views and great staff. Two thumbs up.

                                                    Manager

                                                    1/12/2013

                                                    Hardrock Canyon Apartments
                                                    Thank you for taking a moment to share your positive experience with others! We too feel the walkability to the Arboretum area is a great advantage to Hardrock Canyon. Please do not hesitate to let the team know if we can assist you in any way.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Bryce

                                                    1 Bed, 1 Bath | 744 - 761 sq. ft.

                                                    $1,486

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Red Rock

                                                    1 Bed, 1 Bath | 854 sq. ft.

                                                    $1,708

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Goodwin

                                                    1 Bed, 1 Bath | 763 sq. ft.

                                                    $1,496

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.2

                                                    Maintenance

                                                    4.1

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.45%

                                                    Manager’s Review Reply Time

                                                    C-

                                                    Average time to respond to reviews

                                                    46.05 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Carports and Detached Garages
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $300. Fee: $350 ~ 700. Rent: $30. Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
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                                                    • Dogs Allowed
                                                      Deposit: $300. Fee: $350 ~ 700. Rent: $30. Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
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                                                    Other
                                                    • BBQ Grills
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cyber Cafe
                                                    • Fitness Center
                                                    • Four Lane Lap Pool
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pet Friendly Community with Dog Park
                                                    • Public Transportation
                                                    • Spruce Lifestyle Services
                                                    • Swimming Pool and Volleyball Pool
                                                    • UT Austin Shuttle
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                                                    Leasing

                                                    Our community is operating as normal. Please call or stop by for a tour.Hardrock Canyon Apartment Community in Austin, Texas offers spacious one- and two-bedroom apartments for rent to those who want to live in a convenient location with a view. Hardrock Canyon Apartments are built on 60 acres of heavily wooded canyons, with panoramic views of the Great Hills Country Club and the magnificent Texas Hill Country. Located in the prestigious Arboretum area of Northwest Austin, Hardrock Canyon offers uncompromising quality, sophistication and privacy in our one- and two-bedroom apartment homes. Built-in bookshelves, spacious patios, and carved stone fireplaces surrounded with tiled hearths are but a few of the custom-built features that attribute the high-end ambiance of Hardrock Canyon. Our apartment homes also offer washer/dryer connections, gourmet kitchens and crown molding, while our gated community features a clubhouse, business center, pool, barbecue area, 24-hour fitness center, covered parking and garages.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 06:00 PM
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3431

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 04/11/2018
                                                    A: Definitely. Very noisy neighbors and thin walls. The advertising about “condo spec thick wallsâ€� is completely inaccurate. We’ve had to call the police for neighbors blasting music at 1 am on a weeknight many times.

                                                    Frequently Asked

                                                    Based on 337 number of votes by renters, Hardrock Canyon Apartments is currently rated 4.1 out of 5 stars.
                                                    Hardrock Canyon Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Hardrock Canyon Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Hardrock Canyon Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Hardrock Canyon Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Hardrock Canyon Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Hardrock Canyon Apartments is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 95.4545% of their community reviews in the past year.
                                                    Managers have replied within 46.05 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Fee: $350 ~ 700
                                                    Rent: $30
                                                    Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Fee: $350 ~ 700
                                                    Rent: $30
                                                    Restrictions: Pet Policy: $350 pet fee, $150 pet deposit per pet. Please contact this community's office for more information breed and weight restrictions.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    July 2024

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                                                    Baths

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                                                    Hardrock Canyon Apartments is a 629 - 1,582 sq. ft. apartment in Austin in zip code 78759. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,336. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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