I have lived here since Sept. 2010 and the pool has not been open at all. I have been asking for screens for my windows and a keyless deadbolt (privacy lock) and a peephole and they still have not delivered on any of these things. The doors all get stuck in the frames, one door is so bad that the knob came off while trying to open it. When we reported mold in our ducts, they didn't seem to care at all until I took the vents off and took them into the office to show them the mold. When they sent someone to clean it, they only put one screw in each of the vents. My girlfriend was pregnant at the time and coughing up blood, but the mold is already back less than six months later. The a/c unit that is in the bathroom drips on you when you are standing at the sink instead of draining into the tub like it is supposed to and the sheet rock is falling off the ceiling. Management has changed about six months ago, but the neglect has continued. It is all about THEIR MONEY, nothing else seems to be important.