Review History for anonymous

Hunter's Chase Apartments


Review Author Icon

anonymous

Resident 2019 - 2021

1/21/2021

Hunters Chase is the worst apartment complex I have ever been to in my life. We were paid in full and looking to renew the lease. They waited 2 weeks after our lease was up to tell us that we couldn't stay because we had dogs that they saw from day one who had been there for 15 months already. Then they didn't give us notice until the 6th of the month that we weren't allowed to continue with the lease. They stated the rent for month to month was 914 in writing on our notice that they weren't going to renew which was up from the 880 we had been paying. We went to pay the rent through their online portal and it had shot up to 1033 and they had charged us twice so 2066 with duplicates of every charge. We told them we needed it fixed so we could pay the amount that was agreed upon. They then told us that we had to pay 179 in late fees on top of the 1033 for a problem they caused that made it impossible to pay on time and the portal to pay had been shut down. It took weeks to get in touch with them anytime we had a question about the double charges they told us on a recorded phone call that they were ignoring us just because. There were countless emails sent to them they just ignored it all and told us they didn't care that somehow it was arbitrarily 1077, then it was 1055 then they agreed to take the 914 that was written on our legal notice so we paid the 914 despite there now being 1791 worth of charges on there. In Texas the law states that late fees are 10% of the rent and can't be added on to so there is no mental gymnastics that get you to that number. After that they are telling us they are going to change the locks if we didn't pay rent twice this month. We have also been without heat in our apartment for well over a month during winter with a 5 month old baby. They came and changed the filter twice and told us we were lying that it still wasn't working when it was obviously a fire hazard and mechanical issue. Our electric bill shot up to 1000 dollars having used the heat for 2 weeks and they are completely unreachable which is illegal. Run as fast as you can from Gayla and Michelle they are the worst people I have ever dealt with in all my years of rental history I have never had a problem let alone a problem like this. The community is full of crack heads we repeatedly had to call the police on and they are doing everything in their power to put us on the street despite being paid up for the entirety of our contract. They are toxic people and they have put as many people like them in as they could find. If you are looking for a nice quiet place to live this is not it and they are incapable of handling the business they are in.

    Review 1 out of 78

    Share This Review

    Check Availability

    Hunter's Chase Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review