I've lived here twelve years. They still have not given me my screen door. They charged me a deposit on my service dogs (against the law!-which I did not know at the time). They gossip about tenants and talk about them loud enough outside your apartment so that you and God knows who else can hear them. Although they usually change flooring at 5 or 6 years they refused to change mine. They never told me about free yearly steam cleans. My telephone wires go out every time it rains and there is not enough wire left for ATT to repair them again. I was told I would have to find another source for phone and internet service as they will not run new wires. They will not replace missing parking permit. (Cars are towed after 9 pm without them,)Doors are out of kilter. Wind whistles through my patio door. You can see daylight all around my front door. They will not do a repair that is going to cost the money it seems from my conversations with them. Moving will be expensive for me and a hassle but hasta la vista baby!