Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Contact Property
Madison At The Arboretum
10307 Morado Cv
Austin, TX 78759
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Thank you for taking the time to leave a review and rating for our community. We are always looking for ways to improve and appreciate your feedback. Our team is passionate about providing fast and friendly service and ensuring our residents enjoy comfortable apartment homes. We apologize for your unfavorable impression and will certainly discuss your concerns and find ways where we can improve. Our community features wonderful amenities in an ideal setting that is enjoyed by many. We feel our rates are competitive with all that we have to offer. I would welcome the opportunity to hear more from you anytime or simply discuss ways in which we can turn your impression around! Best regards Chad Community Manager
Hello Joey, We appreciate all ratings and reviews as it helps improve our overall customer service for our valued residents at Madison at the Arboretum. The whole team is passionate about providing quality, timely service and proud of our many wonderful amenities at the community. We are sincerely sorry to see that you had some issues with your home and have an unfavorable impression. We will certainly use your feedback to best serve our residents moving forward. Please feel free to contact me anytime if you would like to discuss any further feedback. Best regards, Chad Community Manager
Thank you for your feedback. As the Community Manager for Madison at Arboretum, I personally take responsibility for the lack of customer service you may have received. I can assure you that we strive to provide superior customer service. I would be more than happy to meet with you to address all your concerns and work to a resolution. Please do not hesitate to stop by my office at any time or call me at 512-346-3215 Thank You. - Josh
Thank you for taking the time to write a review. We understand that each person has a different living experience at Madison at Arboretum and we appreciate the constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 512-346-3215 at your convenience
N/A
714
N/A
A2
N/A
743
N/A
A3
N/A
834
N/A
A5
$1,020 - $1,360
792
5 Units
A4
$1,034 - $1,279
640
1 Units
A1
N/A
1,042
N/A
B2
N/A
1,010
N/A
A6
N/A
1,050
N/A
B1
$1,275 - $1,765
1,142
5 Units
B4
$1,445 - $1,740
1,150
1 Units
B3
Nestled among the rolling hills and lush woodlands of northwest Austin, The Madison at the Arboretum offers comfort, convenience and a unique sense of style- just minutes away from the Arboretum shopping, fine dining, major employers and immediate access to major highways. Our apartment homes feature the modern innovations in design and construction commonly found in upscale custom residences. We offer a number of unique services that you just can't find anywhere else. You'll be so amazed by the never ending views that you'll forget you're only minutes from downtown! Almost all our homes feature a Greenbelt view! Enjoy the charm, elegance and style of our one and two bedroom apartments here at Madison Apartment Homes, where designer quality will delight and amaze you. Each of our unique floor plans feature a fully-equipped electric kitchen, private balcony or patio, spacious closets, and more! Take advantage of our community features as well! A sparking swimming pool, barbecue picnic areas, pet stations, and a state-of-the-art fitness center are just a few of the wonderful advantages we offer our residents. Discover our peaceful enclave here at Madison Apartment Homes.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Madison At The Arboretum
10307 Morado Cv
Austin, TX 78759