Ratings & Prices for Madison At The Arboretum, Austin, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2
Safety	2
Office Staff	2
Maintenance	4
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (45 Reviews)

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Resident • 2009 - 2020

08/10/2020

I've lived here for a while. New management and always increasing prices will likely ensure that I do not renew. Having a big problem with roaches. In all the time I'd lived here before, nothing, then new management hit and now I'm constantly fighting them off… See More

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Madison At The Arboretum Manager

08/11/2020

Thank you for taking the time to leave a review and rating for our community. We are always looking for ways to improve and appreciate your feedback. Our team is passionate about providing fast and friendly service and ensuring our residents enjoy comfortable apartment homes. We apologize for your unfavorable impression and will certainly discuss your concerns and find ways where we can improve. Our community features wonderful amenities in an ideal setting that is enjoyed by many. We feel our rates are competitive with all that we have to offer. I would welcome the opportunity to hear more from you anytime or simply discuss ways in which we can turn your impression around! Best regards Chad Community Manager

Resident • 2017 - 2019

08/05/2019

DO NOT RENT MOLD INFESTED, BUG INFESTED management allows tenants to feed coyotes and deer, appliance and everything in apartment is extremely cheap and old, horrible maintenance crew, management is worthless, charges you random move out fees that you have no control over. Lived at Madison… See More

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Madison At The Arboretum Manager

08/07/2019

Hello Joey, We appreciate all ratings and reviews as it helps improve our overall customer service for our valued residents at Madison at the Arboretum. The whole team is passionate about providing quality, timely service and proud of our many wonderful amenities at the community. We are sincerely sorry to see that you had some issues with your home and have an unfavorable impression. We will certainly use your feedback to best serve our residents moving forward. Please feel free to contact me anytime if you would like to discuss any further feedback. Best regards, Chad Community Manager

Resident • 2018

07/04/2018

These apartments are old and it shows. Although the floor plans are spacious and the older trees in the community give this place a home-y feel, there are cracks and leaks in walls, under doors and in cabinets - spiders and other bugs on a DAILY… See More

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Resident • 2015 - 2016

01/06/2017

This place sucks, I don't think the units have any installation at all, the rent is very high, then you have to pay arm and leg to keep the place cool and warm, also the water bill is outrageous. I would NOT recommend this place at… See More

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Resident • 2015

05/19/2015

The hot tub has never worked and maintenance requests seem to go ignored.

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flaggju 267462 • vrp • 2014 - 2015

05/16/2015

1)The walls are paper thin. Not only can you hear your neighbor, sometimes you can hear the neighbors neighbor. Expect to know whats going on in everyone else's life, whether you like it or not. 2)The dog park got an upgrade in aesthetics, but functionally is… See More

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Madison At The Arboretum Manager

05/18/2015

Thank you for your feedback. As the Community Manager for Madison at Arboretum, I personally take responsibility for the lack of customer service you may have received. I can assure you that we strive to provide superior customer service. I would be more than happy to meet with you to address all your concerns and work to a resolution. Please do not hesitate to stop by my office at any time or call me at 512-346-3215 Thank You. - Josh

Resident • 2012 - 2013

05/18/2013

Lived here one year and couldn't wait to move out. The constructions is horrible. The city inspector should definitely visit this place. Handrails are not secured on the decks or stairs. The decking and support beams are rotting. It's an accident waiting to happen. Maintenance staff… See More

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Madison At The Arboretum Manager

10/29/2015

Thank you for taking the time to write a review. We understand that each person has a different living experience at Madison at Arboretum and we appreciate the constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 512-346-3215 at your convenience

mafiageek1980 • Resident • 2012 - 2013

02/12/2013

DO NOT RENT HERE! DO NOT RENT HERE! DO NOT RENT HERE! DO NOT RENT HERE! Finally moved out of what hubby and I are calling "The money pit" on the 1st of feb. Things were fine, hubby did a great job of cleaning the place,… See More

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Resident • 2010 - 2013

01/29/2013

Overpriced - not worth living here for the lack of maintenance. I've had hot water issues for three weeks. My A/C went out each summer I've been there. My heater went out on the coldest day of the year. My energy bill on a regular basis… See More

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Resident • 2011 - 2012

12/28/2012

This place is filled with BLACK mold. The walls are paper thin so you can smell your neighbor's smoke. During the hot, hot summers of Texas, the sun beats down on the uncovered exterior walls and patios, you cannot have your air conditioning low enough. Can… See More

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Resident • 2011

11/30/2011

I've been here for about 3 months, and I have to say, I love it here. I am a serial renter but think I will be here for a while. I have a SPECTACULAR view. Neighbors are all great. It's a smaller complex that is tucked… See More

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Resident • 2010

07/28/2011

I really enjoyed living here! I feel like people always come on here with everything negative so i thought i would leave a positive review. I lived here for a year, just moved out a couple months ago and i do miss it. The views here… See More

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Prospective Resident • Visited 2008

09/14/2010

I had a great view of the golf course. I watched the fawns grow up and the deer run around. Humming Birds and Cardinals... all very nice. Quiet community. Large bathroom. Very small pool and they started to implement a wrist band policy. One per resident… See More

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bus109 • Resident • 2010

08/25/2010

It is end of August 2010.My dog and I were attacked three weeks ago by one of the staff members (maintenance guy) of Madison at the arboretum's dog. the dog was without a leash (what proves that MADISON AT THE ARBORITUM stuff do NOT follow the… See More

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Resident • 2008 - 2010

08/19/2010

I recently moved out of state but lived here for over 2 1/2 years and loved it. Felt very safe at all times and found the management company to be helpful, professional and friendly. I would highly recommend it to anyone coming into the area.

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Resident • 2008 - 2009

06/18/2010

This is the worst apartments i've ever lived at. They give a feel of a great community but it's just a smoke screen. Don't move here and you will be better off. And you wont have to be counting down the days until you are free… See More

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Resident • 2010

04/30/2010

We have lived in a two bedroom apartment for two years and its been great! I love the floor plan and the open feeling that it allows. After looking at many other apartments, it was nice to find all of that for a good price. We… See More

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Resident • 2009 - 2010

03/26/2010

I currently live at the Madison, and the only reason is that my roomate and I got in when they were having major deals on rent. I like it here. It's quiet, which is a major step up from the place I used to live. The… See More

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Resident • 2005 - 2009

01/27/2010

After four years of tolerating the management's B.S., I recently moved out. They relentlessly raised my rent every time the lease came up for renewal. They found ways to get away with doing the absolute minimum in regards to maintenance requests. The pool will often be… See More

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Resident • 2009

10/13/2009

RUN FOR YOUR LIFE!! Literally. This property has got to rank as one of the absolute worst properties in the area. The staff and management aren't capable of running a Subway much less an apartment community. Not to mention the amount of crime in that area… See More

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cmc05 • Resident • 2004 - 2009

09/07/2009

I recently moved from Madison at the Arboretum after living there for about 5 years. It was a great place to live. For the most part the property is quiet, well-maintained, offers some great greenbelt views and the office staff is very helpful and friendly. It's… See More

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dobackgroundchecks • Resident • 2009

09/05/2009

Yep, google David Paez Gonzales. They didn't do background checks and rented to him. Even worse, they didn't send out warning when the rapes happened but they did send one out after the guy was caught. There is no security at all.

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Resident • 2009

08/17/2009

I recently moved here with my fiance and we love it! It is a small community and the neighbors tend to watch out for each other. The staff is typically very visible on property (also a great safety feature). There are two maintance guys that are… See More

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Resident • 2005 - 2009

08/15/2009

Be aware of your neighbors if you live here. A serial rapist lived in this complex up until his arrest this week (August 09). No gates here. no security guards. dimly lit. Its possible that this guy is a convicted felon... Two women were raped, one… See More

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Resident • 2007 - 2009

02/05/2009

This complex is overpriced for the local market. Even though it is a "luxury" apartment complex, it offers few amenities to justify itself as luxury. The pool is small, and while some of the units have a good view, most of the apartments are old and… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer
Washer/Dryer Connections

Parking

Street Parking Available

General

12ft Vaulted Ceilings
Additional Storage
Air Conditioner
Balcony
Breakfast Bar
Business Center
Ceiling Fan
DishWasher
Electronic Payments Accepted
Faux Wood Floors
Fireplace
Fitness Center
Freeway Access
Garden Tubs
Grilling Stations with Picnic Tables
HD Digital Cable
Handrails
High-Speed Internet
Large Closets
Microwave
On-Site Maintenance
On-Site Management
Pets Allowed
Pool
Range
Recycling Program
Refrigerator
Resident Activities
Secluded Cul De Sac Location
Spacious Bathroom with Vanity Available
Tile Entry Way
Up to 200 Mbps Internet Service
Vaulted Ceilings and Crown Molding
View
Water, Sewer, and Trash Included in Rent
Window Coverings

Pets

Dogs Allowed
Pet Limit: 2
Cats Allowed
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
714
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
Price
N/A
SQ. FT.
743
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
N/A
SQ. FT.
834
Available
Avail.
N/A
Model
A5

View Floor Plan

Price
Price
$1,020 - $1,360
SQ. FT.
792
Available
Avail.
5 Units
Model
A4

View Floor Plan

Price
Price
$1,034 - $1,279
SQ. FT.
640
Available
Avail.
1 Units
Model
A1

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,042
Available
Avail.
N/A
Model
B2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,010
Available
Avail.
N/A
Model
A6

View Floor Plan

Price
Price
N/A
SQ. FT.
1,050
Available
Avail.
N/A
Model
B1

View Floor Plan

Price
Price
$1,275 - $1,765
SQ. FT.
1,142
Available
Avail.
5 Units
Model
B4

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,445 - $1,740
SQ. FT.
1,150
Available
Avail.
1 Units
Model
B3

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Nestled among the rolling hills and lush woodlands of northwest Austin, The Madison at the Arboretum offers comfort, convenience and a unique sense of style- just minutes away from the Arboretum shopping, fine dining, major employers and immediate access to major highways. Our apartment homes feature the modern innovations in design and construction commonly found in upscale custom residences. We offer a number of unique services that you just can't find anywhere else. You'll be so amazed by the never ending views that you'll forget you're only minutes from downtown! Almost all our homes feature a Greenbelt view! Enjoy the charm, elegance and style of our one and two bedroom apartments here at Madison Apartment Homes, where designer quality will delight and amaze you. Each of our unique floor plans feature a fully-equipped electric kitchen, private balcony or patio, spacious closets, and more! Take advantage of our community features as well! A sparking swimming pool, barbecue picnic areas, pet stations, and a state-of-the-art fitness center are just a few of the wonderful advantages we offer our residents. Discover our peaceful enclave here at Madison Apartment Homes.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Madison At The Arboretum?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Madison At The Arboretum?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Madison At The Arboretum?
The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 1 days to their community reviews in the past year.

Who manages Madison At The Arboretum?
Northland Investment Corporation

What is the pet policy at Madison At The Arboretum?
Dogs Allowed
Pet Limit: 2
Cats Allowed
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths