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Resident • 2017 - 2019 Not Recommended
Reviewed 08/05/2019
DO NOT RENT MOLD INFESTED, BUG INFESTED management allows tenants to feed coyotes and deer, appliance and everything in apartment is extremely cheap and old, horrible maintenance crew, management is worthless, charges you random move out fees that you have no control over. Lived at Madison… See More
Madison At The Arboretum Manager08/07/2019
Hello Joey, We appreciate all ratings and reviews as it helps improve our overall customer service for our valued residents at Madison at the Arboretum. The whole team is passionate about providing quality, timely service and proud of our many wonderful amenities at the community. We are sincerely sorry to see that you had some issues with your home and have an unfavorable impression. We will certainly use your feedback to best serve our residents moving forward. Please feel free to contact me anytime if you would like to discuss any further feedback. Best regards, Chad Community Manager
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Resident • 2018 Not Recommended
Reviewed 05/14/2018
These apartments are old and it shows. Although the floor plans are spacious and the older trees in the community give this place a home-y feel, there are cracks and leaks in walls, under doors and in cabinets - spiders and other bugs on a DAILY… See More
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Resident • 2015 - 2016 Not Recommended
Reviewed 01/06/2017
This place sucks, I don't think the units have any installation at all, the rent is very high, then you have to pay arm and leg to keep the place cool and warm, also the water bill is outrageous. I would NOT recommend this place at… See More
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Resident • 2015 Not Recommended
Reviewed 05/19/2015
The hot tub has never worked and maintenance requests seem to go ignored.
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flaggju • Resident • 2014 - 2015 Not Recommended
Reviewed 05/16/2015
1)The walls are paper thin. Not only can you hear your neighbor, sometimes you can hear the neighbors neighbor. Expect to know whats going on in everyone else's life, whether you like it or not. 2)The dog park got an upgrade in aesthetics, but functionally is… See More
Madison At The Arboretum Manager05/18/2015
Thank you for your feedback. As the Community Manager for Madison at Arboretum, I personally take responsibility for the lack of customer service you may have received. I can assure you that we strive to provide superior customer service. I would be more than happy to meet with you to address all your concerns and work to a resolution. Please do not hesitate to stop by my office at any time or call me at 512-346-3215 Thank You. - Josh
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Resident • 2012 - 2013 Not Recommended
Reviewed 05/18/2013
Lived here one year and couldn't wait to move out. The constructions is horrible. The city inspector should definitely visit this place. Handrails are not secured on the decks or stairs. The decking and support beams are rotting. It's an accident waiting to happen. Maintenance staff… See More
Madison At The Arboretum Manager10/29/2015
Thank you for taking the time to write a review. We understand that each person has a different living experience at Madison at Arboretum and we appreciate the constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 512-346-3215 at your convenience
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mafiageek1980 • Resident • 2012 - 2013 Not Recommended
Reviewed 02/12/2013
DO NOT RENT HERE! DO NOT RENT HERE! DO NOT RENT HERE! DO NOT RENT HERE! Finally moved out of what hubby and I are calling "The money pit" on the 1st of feb. Things were fine, hubby did a great job of cleaning the place,… See More
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Resident • 2010 - 2013 Not Recommended
Reviewed 01/29/2013
Overpriced - not worth living here for the lack of maintenance. I've had hot water issues for three weeks. My A/C went out each summer I've been there. My heater went out on the coldest day of the year. My energy bill on a regular basis… See More
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Resident • 2011 - 2012 Not Recommended
Reviewed 12/28/2012
This place is filled with BLACK mold. The walls are paper thin so you can smell your neighbor's smoke. During the hot, hot summers of Texas, the sun beats down on the uncovered exterior walls and patios, you cannot have your air conditioning low enough. Can… See More
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Resident • 2011 Recommended
Reviewed 11/30/2011
I've been here for about 3 months, and I have to say, I love it here. I am a serial renter but think I will be here for a while. I have a SPECTACULAR view. Neighbors are all great. It's a smaller complex that is tucked… See More
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Resident • 2010 Recommended
Reviewed 07/28/2011
I really enjoyed living here! I feel like people always come on here with everything negative so i thought i would leave a positive review. I lived here for a year, just moved out a couple months ago and i do miss it. The views here… See More
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Prospective Resident • Visited 2008 Not Recommended
Reviewed 09/14/2010
I had a great view of the golf course. I watched the fawns grow up and the deer run around. Humming Birds and Cardinals... all very nice. Quiet community. Large bathroom. Very small pool and they started to implement a wrist band policy. One per resident… See More
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bus109 • Resident • 2010 Not Recommended
Reviewed 08/22/2010
It is end of August 2010.My dog and I were attacked three weeks ago by one of the staff members (maintenance guy) of Madison at the arboretum's dog. the dog was without a leash (what proves that MADISON AT THE ARBORITUM stuff do NOT follow the… See More
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Resident • 2008 - 2010 Recommended
Reviewed 08/19/2010
I recently moved out of state but lived here for over 2 1/2 years and loved it. Felt very safe at all times and found the management company to be helpful, professional and friendly. I would highly recommend it to anyone coming into the area.
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Resident • 2008 - 2009 Not Recommended
Reviewed 06/18/2010
This is the worst apartments i've ever lived at. They give a feel of a great community but it's just a smoke screen. Don't move here and you will be better off. And you wont have to be counting down the days until you are free… See More
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Resident • 2010 Recommended
Reviewed 04/30/2010
We have lived in a two bedroom apartment for two years and its been great! I love the floor plan and the open feeling that it allows. After looking at many other apartments, it was nice to find all of that for a good price. We… See More
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Resident • 2009 - 2010 Not Recommended
Reviewed 03/26/2010
I currently live at the Madison, and the only reason is that my roomate and I got in when they were having major deals on rent. I like it here. It's quiet, which is a major step up from the place I used to live. The… See More
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Resident • 2005 - 2009 Not Recommended
Reviewed 01/27/2010
After four years of tolerating the management's B.S., I recently moved out. They relentlessly raised my rent every time the lease came up for renewal. They found ways to get away with doing the absolute minimum in regards to maintenance requests. The pool will often be… See More
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Resident • 2009 Not Recommended
Reviewed 09/15/2009
RUN FOR YOUR LIFE!! Literally. This property has got to rank as one of the absolute worst properties in the area. The staff and management aren't capable of running a Subway much less an apartment community. Not to mention the amount of crime in that area… See More
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dobackgroundchecks • Resident • 2009 Not Recommended
Reviewed 09/05/2009
Yep, google David Paez Gonzales. They didn't do background checks and rented to him. Even worse, they didn't send out warning when the rapes happened but they did send one out after the guy was caught. There is no security at all.
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Resident • 2009 Recommended
Reviewed 08/17/2009
I recently moved here with my fiance and we love it! It is a small community and the neighbors tend to watch out for each other. The staff is typically very visible on property (also a great safety feature). There are two maintance guys that are… See More
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Resident • 2005 - 2009 Not Recommended
Reviewed 08/15/2009
Be aware of your neighbors if you live here. A serial rapist lived in this complex up until his arrest this week (August 09). No gates here. no security guards. dimly lit. Its possible that this guy is a convicted felon... Two women were raped, one… See More
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Resident • 2007 - 2009 Not Recommended
Reviewed 02/05/2009
This complex is overpriced for the local market. Even though it is a "luxury" apartment complex, it offers few amenities to justify itself as luxury. The pool is small, and while some of the units have a good view, most of the apartments are old and… See More
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Resident • 2008 - 2009 Not Recommended
Reviewed 01/21/2009
I moved into this complex in 2008, and shortly thereafter it was sold to a new management company. First, my air conditioning broke, and it took them over three weeks to replace it (in the meantime I lived in a 90 degree apartment, as they would… See More
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justinny • Resident • 2008 - 2009 Not Recommended
Reviewed 01/20/2009
The Madison at the Arboretum is the worst "luxury" apartment complex that I have ever lived in. The fixtures and apartments are very old, and the recent renovation they advertise occurred over 5 years ago. At night, the complex is very noisy with college student parties,… See More
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