Ratings & Reviews
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Robb Hight • Resident • 2019 Recommended
Reviewed 11/20/2019
I visited Austin in May 2019 from Colorado to find an apartment to move into in early June. Fortunately, I came across Gary Depinto with Realty Austin to show me around for an afternoon. We visited three different apartment properties. Marquis at Barton Trails as our… See More
Marquis at Barton Trails Manager11/21/2019
Hello Robb - Thank you for taking the time to give us this 5-star recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
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Matthew_H791 • Resident • 2018 - 2019 Recommended
Reviewed 11/14/2019
Marquis at Barton Trails II is a hidden gem in the City of Austin. I needed an apartment fast because of my new job and decided to sign almost immediately after touring the complex. Two reasons: the complex is modern/affordable and for the superb customer service.… See More
Marquis at Barton Trails Manager11/15/2019
Hi Matthew - Thank you so much for this recommendation and a 5-star rating of our community! As a team, we strive to provide great customer service and we are glad to hear that we've been able to do this for you! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
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Resident • 2017 - 2019 Recommended
Reviewed 03/09/2019
My fiance and I have loved living at Marquis Barton Trails. We have lived in CWS properties in both Austin and Houston for 5 years now. Though all of the CWS apartments we've lived in have been awesome, this one is by far the best. Not… See More
Marquis at Barton Trails Manager03/13/2019
Hello - Thank you for this fantastic recommendation! We are so happy to hear that you and your fiance enjoy living at Marquis at Barton Trails, and that the location, customer service and price has been great! If you ever need anything, do not hesitate to reach out. Thank you, CWS Customer Care
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PRADEEP RAMADOSS • Resident • 2015 - 2017 Recommended
Reviewed 12/20/2017
We lived on the Phase 2 side of the community that was newly built in 2015. Brand new and the apartment layout is wonderful. We had our apartment on the 3 rd floor which turned out to be very convenient since there was no sound from… See More
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Resident • 2014 - 2015 Recommended
Reviewed 01/05/2015
I have lived at Barton Trails for over a year and I absolutely love it. It's quite , convenient and the staff is AWESOME! The maintenance staff responds quickly and always cleans up after themselves, the office staff is friendly and always keeps us (the residents)… See More
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Bradford89 • Resident • 2012 - 2014 Not Recommended
Reviewed 11/18/2014
I have lived at Marquis for two years. Previously the Marquis had GREAT Management... The Previous Management team had EXCELLENT customer service and would help with anything I needed. A few months back Katie who had AMAZING customer service left along with her manager. About a… See More
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Resident • 2005 - 2008 Not Recommended
Reviewed 07/08/2012
I've lived in many apartments in SW Austin, but this one was the weirdest. I lived in a top unit and could literally hear squirrels grunting, as they would squeeze through the vents in the eaves. Then they would drop their nuts (or whatever they were… See More
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Resident • 2011 - 2012 Recommended
Reviewed 06/08/2012
I lived at Austin Trails for 1 year. I moved here from Maine and what a wonderful place it was! The grounds are ridiculously well maintained, the office staff were awesome - and MAINTENANCE! If we ever had a problem, it was fixed the same day… See More
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Resident • 2008 - 2011 Recommended
Reviewed 04/24/2011
Wow, I was really surprised by some of the reviews on this place, and felt like I had to contribute my experience as a tenant. I work north now, so I am leaving by necessity only. I LOVED living here. After jumping between a few places… See More
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Resident • 2011 Not Recommended
Reviewed 02/16/2011
If you are considering living here, dont do it! I lived there months ago and have been paying for it ever since, literally. They dont tell you that your small $87 "deposit" isnt a deposit at all, its just them taking that money to buy themselves… See More
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jayme103 • Resident • 2011 Recommended
Reviewed 01/02/2011
I have lived in the Sunset Valley/Oak Hill area for the last four years as a college student and now as a college graduate. I have lived in River Oaks, Ridgeview, Preserve at Travis Creek and now, Austin Trails. I have never had an issue with… See More
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Resident • 2007 - 2010 Not Recommended
Reviewed 12/27/2010
Lived here over 3 years many fights, Car break ins, shady people,loud parties the manager in the office has no common sense and is very rude and short tempered and always reeks of smoke and im glad to move out the back gates have not been… See More
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Resident • 2006 - 2008 Not Recommended
Reviewed 08/24/2010
Austin Trail was not the worst apartment but it wasn't that great. One night I found bullets outside and the staff did nothing. The person above me it sounded like there water was on all the time. I lived on the second floor. Parking was nightmare.… See More
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Resident • 2008 - 2010 Recommended
Reviewed 07/02/2010
This is a great place to live for a single woman. It is safe, close to shopping in the area, and pretty and clean. I loved it here. I lived in a cozy 517 sq ft (1 bed;1 bath) with no problems from staff or neighbors.… See More
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Resident • 2009 - 2010 Not Recommended
Reviewed 06/07/2010
Office staff is unhelpful and uncaring
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Resident • 2009 - 2010 Not Recommended
Reviewed 03/25/2010
THIS PLACE IS HORRIBLE!!!! I moved out recently and do not miss this complex.large speed bumps make coming and leaving home uncomfortable EVERY TIME. Mgmt is very very rude and unhelpful. Dont be dazzled by Brads fancy semi----- hairstyle or the "WOOD" floors , I felt… See More
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Resident • 2005 - 2009 Recommended
Reviewed 04/21/2009
Before I begin, I want to assert that I am a happy tenant writing this review and not the management staff. I have lived in building four for close to four years and have had a wonderful, seamless experience on multiple levels. I moved into a… See More
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Resident • 2006 - 2009 Recommended
Reviewed 04/20/2009
I lived here for 2.5 years before moving out to get married. The apartments were generally pretty nice, safe, and I didn't have too many maintenance problems. When I did have maintenance problems, they are taken care of pretty quickly and well. My one big problem… See More
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Resident • 2007 - 2009 Not Recommended
Reviewed 02/25/2009
all the complaints are true about this place. Very glad to be out of there. way to many problems with other tenants, management and maintenance. I could go on for ever with all the bad things about this place.. But not worth waisting the time. Just… See More
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Resident • 2009 Recommended
Reviewed 02/10/2009
I recently left Austin but I really loved living at Austin Trails. The management was friendly, it was a great location, it was very well kept and I never had any problems. The biggest issue I had was that parking could be tough if I came… See More
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leapfrog777 • Resident • 2008 Not Recommended
Reviewed 07/29/2008
The one major bummer about this place is the walls are paper thin. If you have neighbors above you you will hear every step they take. You can also hear your neighbors tv and talking etc... Nice staff. Water bill is insane! I spent $80 for… See More
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Occupant83 • Resident • 2006 - 2008 Not Recommended
Reviewed 06/02/2008
I don't really know who writes these reviews I have seen for Austin Trails, but I wonder why I've had so many problems with this place if it is so great. One of the good points for me when we moved in was a security gate.… See More
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Resident • 2007 - 2008 Recommended
Reviewed 03/14/2008
Austin Trail is an amazing complex. It has been the best experience I've had with living in an apartment. The management is truly amazing. Any issues are taken care of IMMEDIATELY! It's worth the price in that aspect. Although Austin Trail is a great complex, I'm… See More
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Resident • 2008 Not Recommended
Reviewed 01/20/2008
This is a nice complex, friendly neighbors, great apartments and management, BUT the gate is always broken more than it has ever worked, and I have been bombarded by solicitors who bang on my door and try to look in my peep-hole. It's frightening! I am… See More
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Resident • 2007 Not Recommended
Reviewed 12/23/2007
I moved after an attempted break-in last September and a friend who lives there told me they had another break-in this past week. If you are going to be living alone, especially if you are a woman, I recommend looking elsewhere. The facilities are nice, the… See More
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