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Marquis at Barton Trails

5501 S MoPac Expy , Austin, TX 78749
5501 S MoPac Expy , Austin, TX 78749

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Marquis at Barton Trails

5501 S MoPac Expy

Austin, TX 78749

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (50 Reviews)

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Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/20/2020
I originally loved this complex and lived here about 2.5 years. It is very beautiful and everyone appeared nice. As soon as I said I was moving out, things took a turn. Due to Covid-19 the move out inspection did not happen in person. I was… See More
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Marquis at Barton Trails Manager

11/24/2020

Hello and thank you for providing our team with this feedback. We strive to provide an excellent living experience for our residents throughout their stay with us, including the move-out process. We are disappointed to hear that you do not agree with the move out charges you incurred. However we want to make sure we are providing the best home possible to the next resident just as we did with you. If you have any additional questions about these charges, please give our office a call and we would be happy to discuss them with you further. Thank you, Emily at CWS Customer Care

Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2020
Marquis at Barton Trails told me that they weren't charging extra for month to month because of COVID and then they charged me an extra $700/month. It was a phone conversation so I had no proof. Beware.... See More
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Marquis at Barton Trails Manager

10/06/2020

Hello – We make every effort to be honest and upfront with our customers at all times and I sincerely apologize for any confusion regarding your month to month lease. You are correct, our community was offering no increases for month to month leases, and I can see that our team generated a quote for you that did not include an increase as was discussed. However, that quote expired before the lease was signed, and when a new quote was generated at a later time pricing had changed. If you have any additional questions regarding pricing, please reach out to our office and we would be happy to discuss it further. Thank you, Emily at CWS Customer Care

Robb Hight • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/20/2019
I visited Austin in May 2019 from Colorado to find an apartment to move into in early June. Fortunately, I came across Gary Depinto with Realty Austin to show me around for an afternoon. We visited three different apartment properties. Marquis at Barton Trails as our… See More
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Marquis at Barton Trails Manager

11/21/2019

Hello Robb - Thank you for taking the time to give us this 5-star recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care

Matthew_H791 • Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2019
Marquis at Barton Trails II is a hidden gem in the City of Austin. I needed an apartment fast because of my new job and decided to sign almost immediately after touring the complex. Two reasons: the complex is modern/affordable and for the superb customer service.… See More
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Marquis at Barton Trails Manager

11/15/2019

Hi Matthew - Thank you so much for this recommendation and a 5-star rating of our community! As a team, we strive to provide great customer service and we are glad to hear that we've been able to do this for you! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2019
My fiance and I have loved living at Marquis Barton Trails. We have lived in CWS properties in both Austin and Houston for 5 years now. Though all of the CWS apartments we've lived in have been awesome, this one is by far the best. Not… See More
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Marquis at Barton Trails Manager

03/13/2019

Hello - Thank you for this fantastic recommendation! We are so happy to hear that you and your fiance enjoy living at Marquis at Barton Trails, and that the location, customer service and price has been great! If you ever need anything, do not hesitate to reach out. Thank you, CWS Customer Care

PRADEEP RAMADOSS • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/20/2017
We lived on the Phase 2 side of the community that was newly built in 2015. Brand new and the apartment layout is wonderful. We had our apartment on the 3 rd floor which turned out to be very convenient since there was no sound from… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2015
I have lived at Barton Trails for over a year and I absolutely love it. It's quite , convenient and the staff is AWESOME! The maintenance staff responds quickly and always cleans up after themselves, the office staff is friendly and always keeps us (the residents)… See More
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Bradford89 • Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2014
I have lived at Marquis for two years. Previously the Marquis had GREAT Management... The Previous Management team had EXCELLENT customer service and would help with anything I needed. A few months back Katie who had AMAZING customer service left along with her manager. About a… See More
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Resident 2005 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2012
I've lived in many apartments in SW Austin, but this one was the weirdest. I lived in a top unit and could literally hear squirrels grunting, as they would squeeze through the vents in the eaves. Then they would drop their nuts (or whatever they were… See More
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Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2012
I lived at Austin Trails for 1 year. I moved here from Maine and what a wonderful place it was! The grounds are ridiculously well maintained, the office staff were awesome - and MAINTENANCE! If we ever had a problem, it was fixed the same day… See More
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jayme103 • Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2011
I have lived in the Sunset Valley/Oak Hill area for the last four years as a college student and now as a college graduate. I have lived in River Oaks, Ridgeview, Preserve at Travis Creek and now, Austin Trails. I have never had an issue with… See More
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Resident 2008 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/24/2011
Wow, I was really surprised by some of the reviews on this place, and felt like I had to contribute my experience as a tenant. I work north now, so I am leaving by necessity only. I LOVED living here. After jumping between a few places… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2011
If you are considering living here, dont do it! I lived there months ago and have been paying for it ever since, literally. They dont tell you that your small $87 "deposit" isnt a deposit at all, its just them taking that money to buy themselves… See More
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Resident 2007 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2010
Lived here over 3 years many fights, Car break ins, shady people,loud parties the manager in the office has no common sense and is very rude and short tempered and always reeks of smoke and im glad to move out the back gates have not been… See More
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Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2010
Austin Trail was not the worst apartment but it wasn't that great. One night I found bullets outside and the staff did nothing. The person above me it sounded like there water was on all the time. I lived on the second floor. Parking was nightmare.… See More
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Resident 2008 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2010
This is a great place to live for a single woman. It is safe, close to shopping in the area, and pretty and clean. I loved it here. I lived in a cozy 517 sq ft (1 bed;1 bath) with no problems from staff or neighbors.… See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/07/2010
Office staff is unhelpful and uncaring See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/25/2010
THIS PLACE IS HORRIBLE!!!! I moved out recently and do not miss this complex.large speed bumps make coming and leaving home uncomfortable EVERY TIME. Mgmt is very very rude and unhelpful. Dont be dazzled by Brads fancy semi----- hairstyle or the "WOOD" floors , I felt… See More
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Resident 2005 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/21/2009
Before I begin, I want to assert that I am a happy tenant writing this review and not the management staff. I have lived in building four for close to four years and have had a wonderful, seamless experience on multiple levels. I moved into a… See More
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Resident 2006 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2009
I lived here for 2.5 years before moving out to get married. The apartments were generally pretty nice, safe, and I didn't have too many maintenance problems. When I did have maintenance problems, they are taken care of pretty quickly and well. My one big problem… See More
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Resident 2007 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2009
all the complaints are true about this place. Very glad to be out of there. way to many problems with other tenants, management and maintenance. I could go on for ever with all the bad things about this place.. But not worth waisting the time. Just… See More
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Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2009
I recently left Austin but I really loved living at Austin Trails. The management was friendly, it was a great location, it was very well kept and I never had any problems. The biggest issue I had was that parking could be tough if I came… See More
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Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2008
My lease ended 2 months ago. I was so glad to get out of there. Maintenance is slow. Management is very unhelpful. The gate there which was one of the reasons I moved in never works. There were at least 5-6 break-ins there that i know… See More
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leapfrog777 • Resident 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2008
The one major bummer about this place is the walls are paper thin. If you have neighbors above you you will hear every step they take. You can also hear your neighbors tv and talking etc... Nice staff. Water bill is insane! I spent $80 for… See More
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Occupant83 • Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2008
I don't really know who writes these reviews I have seen for Austin Trails, but I wonder why I've had so many problems with this place if it is so great. One of the good points for me when we moved in was a security gate.… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,512

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,470

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
CWS Apartment Homes
VIEW 98 COMMUNITIES

At Marquis at Barton Trails, you will find a unique set of luxury apartments in Austin, TX. Each apartment home features spacious floor plans ranging from one- to two-bedrooms in size with the top of the line amenities for all to enjoy. Your commute will be easy as well with quick access to the MoPac Expressway and Highway 290. Our community is located in the heart of the Sunset Valley neighborhood, surrounded by shopping centers filled with trendy boutiques, various options for entertainment, and a range of dining from fine foods to fusion food trucks. The fun doesn’t stop there, the famous SoCo is only a short drive away. And if nature is your cup of tea, Barton Creek Greenbelt is nearby as well.

Office Hours

  • Sunday: Closed
  • Monday - Wednesday: 10:00 AM - 06:00 PM
  • Thursday: 10:00 AM - 07:00 PM
  • Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Marquis at Barton Trails?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Marquis at Barton Trails?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is Marquis at Barton Trails?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.5/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 9 days to their community reviews in the past year.

Who manages Marquis at Barton Trails?
CWS Apartment Homes

What is the pet policy at Marquis at Barton Trails?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Marquis at Barton Trails Gallery

Resident Uploaded Photos

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Marquis at Barton Trails is an apartment in Austin in zip code 78749. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,470 - $1,512. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78736, 77099, 78735, 78739, and 78745 are nearby zip codes.

  • Price

  • Sq. Ft.

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MOVE-IN SPECIAL

Marquis at Barton Trails

Provided by Property Management

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    Resident Photos (9)

    • (Resident photo uploaded on 03/14/2008) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 03/14/2008) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 03/14/2008) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 03/14/2008) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 03/14/2008) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 03/14/2008) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 05/05/2007) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 05/05/2007) Image of Marquis at Barton Trails in Austin, TX
    • (Resident photo uploaded on 05/05/2007) Image of Marquis at Barton Trails in Austin, TX
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