What are noise levels like at Marquis at Great Hills?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Marquis at Great Hills?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Marquis at Great Hills?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Ratings & Prices for Marquis at Great Hills, Austin, TX

Renter Ratings

Noise	N/A
Grounds	4
Safety	3
Office Staff	4
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (126 Reviews)

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Former Resident • 2017 - 2020

03/03/2020

We lived here from 2017-2020 and it was GREAT! This complex is in a great location, has a lot of amenities and I felt like we got a good deal on our apartment. The staff was friendly and whenever we had a question, they were responsive.… See More

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Marquis at Great Hills Manager

03/04/2020

Hello Kayla - Thank you for taking the time to share this recommendation and for choosing our community to be your home for 3 years! We are so happy to hear that you had a great experience here at Marquis at Great Hills! If you ever need anything in the future, do not hesitate to reach out. Thank you, Emily at CWS Customer Care

aspears1985 • Resident • 2019

11/26/2019

I was a little hesitant about moving to a new community but that changed after meeting the staff at The Marquis. I have had nothing but friendly interactions with the staff at The Marquis - Kristi was amazing helping me decide on a floor plan and… See More

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Marquis at Great Hills Manager

11/27/2019

Thanks so much for the lovely review! We are so glad that you have had such a great experience here, and that you're happy with your decision on a new home. We look forward to continuing to enhance your experience. Thanks again! Mia CWS Customer Care

Former Resident • 2005 - 2019

11/19/2019

Marquis at Great Hills has been home for more than a decade, I cannot sufficiently express my gratitude to the staff and management for making my life very smooth over the years. My lease renewal rate has always been slightly better than for new leases and… See More

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Marquis at Great Hills Manager

11/21/2019

Hello and thank you for taking the time to share this wonderful 5-star recommendation and for choosing our community to be your home for 10+ years! We are so happy to hear that you have had a great experience here at Marquis at Great Hills! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care

Resident • 2018

10/27/2018

The apartment itself is very well kept and everything feels like it's been updated recently. I love the staff, and the pool here, and also how friendly other neighbors are! It's a great place to live!

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Marquis at Great Hills Manager

10/29/2018

Hello and thank you for this fantastic 5-star review! We are so happy to hear you enjoy living at Marquis Great Hills! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, CWS Customer Care

[email protected] • Resident • 2017

09/21/2017

This is by far the worst place I lived. YOU CAN'T HAVE A NORMAL LIFE IN THIS APARTMENT COMMUNITY , I HAVE SUFFERED A LOT. SO MAKE SURE BEFORE YOU SIGN THAT LEASE. There is a noise complaint from downstairs neighbors even when you are walking… See More

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Resident • 2016 - 2017

08/16/2017

My wife and I have lived at MQ Great Hills for almost two years. Overall it's been terrific! The location is convenient to multiple grocery stores & other retail. The property is kept clean and the pool is great. The leasing staff are friendly and helpful.… See More

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girishpingle • Resident • 2017

05/06/2017

Ms. Michelle Torres was awesome! She helped us to make sure our move was smooth without surprises. She is passionate for customer satisfaction. Very pleasing personality to show apartments for someone new to the area. The apartments and neighborhood is a great place to live. I… See More

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piratethingy • Resident • 2016 - 2017

05/01/2017

Overall poor value. Very high rent when compared to other options locally. Pool constantly closed and unclean. Water heater is 1/3 the size recommended for the size of the tub in my apartment, can't fill it up halfway with hot water. Also had issues with leaving… See More

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katiemadler • Resident • 2016

05/02/2016

Management is very unorganized and rude. I'm a young resident (24) - but its unnecessary to call me sweetie and ask me if I'm sure its broken when I call to make a service request. What makes me even more irritated is when they come and… See More

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Resident • 2012 - 2014

04/19/2016

Pros: Nice location, big balcony window in master's bedroom, fabulous pool Cons: So bad and rude leasing staffs will make you crazy. When you notice to vacate your apartment, then they will charge you month-to-month rate even if you notice were given more than 60 days… See More

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Resident • 2010 - 2015

10/10/2015

Great place to live and a great value. The floor plans use up all the space without waste. The ceilings are tall and beautifully designed. The staff is always making improvements to the property and the handle maintenence issues very quickly. They communicate via email about… See More

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Resident • 2014 - 2015

10/05/2015

BAD STAFF, DON'T MOVE HERE. I have lived here for almost a year ,mellissa (apartment staff) will make money in every possible way they can. I hated every minute i stayed in this community. Staff is very unprofessional, they will impose stupid laws and fine you… See More

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Resident • 2013 - 2015

08/08/2015

Very disappointed! Office managment is not understanding at all. I lived there for 2 years and left my apartment very clean. Melissa still hold my deposit and charged extra $500! It is ridiculous. I could of sue them but I also know court will support this… See More

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Resident • 2011 - 2015

01/10/2015

I just found out that this apt uses residential surveys to submit a anonymous feedback via to renter's voice website without permission from it's residents. I think it is important to share because it seems very unethical to me. The apt is in a great location,… See More

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Resident • 2013 - 2014

11/07/2014

We have lived at the Marquis for a year and a half now. In general, we really enjoy our apartment. The hardwood floors and granite countertops are a definite plus. (I think ours was upgraded before we moved in.) The pool area is pretty spectacular. Many… See More

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Resident • 2014

05/13/2014

This place is a nightmare. The units are very dated looking, meaning I have gold walls and carpet. There is no soundproofing in the windows whatsoever...this means I can hear any normal level conversation three floors up thru my closed bedroom window, not to mention the… See More

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Marquis at Great Hills Manager

05/17/2014

Hello, I would like to take a moment to address your issues. I do understand parking in some areas have been an issue. We are working on a resident permit parking with select visitor parking areas. We will start giving out permits the 1st week in June. Residents that lease garages will need to park in their garage or the private spot in front of their garage. When residents lease an apartment home there is a certain amount of noise you will hear. However, Great Hills was built with double pane windows and condo spec walls. We receive very few noise complaints. We are currently doing renovations on all apartments. We have amazing new finish outs, with all new GE clean steel appliances, granite countertops, dark wood cabinets, build in tvâ??s in the kitchen, new 2â??in blinds and new switch plates. You are moving into a brand new apartment home. I would love for you to drop by view our model. You would be able to transfer onsite. I truly believe in doing the best we can to provide my residents with outstanding CWS customer service. I would love to meet with you about your situation and get this resolved. I hope you have a great weekend! Thank you, Alisha Godbey

e4123 • Resident • 2003 - 2014

01/13/2014

I have lived here for nearly 10 years. The location of this community is hands down the best. Close to movies, shopping, freeways and restaurants. My experience with the maintenance team has been great. This goes for reporting issues both inside my apartment and issues observed… See More

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Resident • 2012 - 2013

11/19/2013

DO NOT MOVE HERE*** Hands down this place is as close to hell as it comes. If your apartment isn't being broken into with a crow bar, woken up by a car alarm or crying baby, parking across the complex cause there is nothing available, you… See More

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lazyday321 • Resident • 2013

07/10/2013

If it wasn't for the rude pretentious staff and maintenance team, this place would be a pleasant apartment complex to live at.

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Jaws101 • Resident • 2010 - 2013

06/17/2013

For the most part I have enjoyed living in this well-managed & attractive community. My only major complaint is the lack of parking. There is no assigned parking & there are too few parking spaces for the number of cars on the property on any given… See More

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Resident • 2012 - 2013

06/17/2013

I have lived in Austin for 7 years and this is the worst apartments I have come across. There is a serious sound issue. We can clearly hear even if the guys above us walk. Did complain several times but was never taken care of. Secondly… See More

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superstar1007 • Resident • 2011 - 2012

11/27/2012

Overall, I've liked living here. Sold my home & haven't decided if I want to buy another home. The apartment could use some updating such as cabinets & countertops but I like it! There's enough closet space to make any girl happen!

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Resident • 2012

11/25/2012

Dreadful construction. They claim it is condo spec but you can hear tons of noise coming from adjacent apartments. Parking is terrible as well. If you come home after 6pm you will likely be parking far from your unit. With the increase in crime in the… See More

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Resident • 2011 - 2012

08/14/2012

First off, before I'm accused of being the staff (like that other person who dared to say anything nice), I'm not. I just moved because I bought a house, but I enjoyed living here. Maybe because I realized that I lived in an apartment complex? I… See More

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naustintx • Resident • 2012

08/03/2012

THESE LUXURIOUS APARTMENTS ARE FABULOUS!! I love living here and the new clubhouse and gym will be open next week, to everyone's excitement!! I moved in at the end of May and can honestly say the office staff and maintenance crew are on top of everything… See More

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Updated Review

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Features & Amenities

Laundry

Laundry Connections in Unit

Laundry On-Site

Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.

Cats Allowed
Deposit: Required
Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Marquis at Great Hills

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA-

Review CountF

Manager's Review EngagementA+

Manager's Review Reply TimeA+

Ratings & Reviews (126 Reviews)

Noise

Maintenance

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Safety

Grounds

Office Staff

Marquis at Great Hills Manager

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Marquis at Great Hills Manager

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Marquis at Great Hills Manager

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Renter Ratings

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