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Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/12/2018
Went from the nicest, most amazing staff, to the worst. They are rude and make you feel like they are doing you a favor by letting you live here. I used to recommend this community to everybody because, while the place itself is very normal, the staff was the absolute best since the first time they met you, but with the new people, this community has nothing to offer over most others out there. I will no longer recommend this place and will leave as soon as my lease is up if the staff is not properly trained. Not everyone is cut out for customer service, and clearly these people are not. I'm very disappointed of how management went from the highest possible standards to the lowest of the low.
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Marquis Parkside Manager

08/01/2018

We are sorry to hear that you have concerns with the staff here. We'd love to hear from you directly so we can better understand where we missed the mark. Could you please give us a call to discuss? We can be reached at (512) 251-2545. Thank you. Mia Customer Service

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Marquis Parkside

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