I moved to this community from out of state. I must say I based most of my decision on reviews and conversations with the office staff and I made a great choice. I was made aware of all the approval process prior to applying which spoke volumes because I did talk to a few of the office staffs that did not share all the extra fees involved with applying for my new home. On the day of move in Nicole went over the lease agreement thoroughly and answered all of my questions and the manager Katy introduced herself as well. I felt very welcomed from day one. I have recieved a couple of phone calls about the two work orders I called in. I normally dont take the time out to write a review online but I really like the choice I made. I give Melrose Place 2 thumbs up!