This place is the most horrible of all places I have lived so far. The management is ridiculous. They do not even respond to phone calls and charge random amounts for small things. The worst part is they say they would call back and don't even after days and weeks. My worst experience ever.
Manager
7/31/2017
Monterey Ranch
Dear Poulami_D
We appreciate you taking the time to write a review and rating for our community in Austin, Texas. Every comment both online and offline is taken very seriously. We are committed to excellent customer service and apologize to hear of your frustrations.
Our Team has been working with you but please contact me directly as soon as possible so I can work with you to answer any additional questions or needs you have.
Best regards
Dianna Meier
Community Manager
(512) 892-9080