Ratings & Prices for Mosaic at Mueller Luxury Apartments, Austin, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.5
Safety	2.8
Office Staff	3.4
Maintenance	3.9
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	31

Manager's Review Engagement

Percentage of reviews responded to	90.32%

Manager's Review Reply Time

Average time to respond to reviews	9.61 days

Ratings & Reviews (79 Reviews)

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Michellerowan • Resident • 2020 - 2021

02/28/2021

The area, Mueller, is of course beautiful and amazing. This apartment complex has multiple issues with property crime and packages getting stolen. There was a shooting in the garage and we have yet to have better security here. The management staff is very unhelpful most of… See More

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Resident • 2020 - 2021

02/23/2021

I moved into Mosaic October 2020. The apartments themselves are nice on the inside. However, the main issue of this complex is the lack of security, and theft of property. I've had two bikes stolen from the bike shed. The management team's response to the incidents… See More

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Mosaic at Mueller Luxury Apartments Manager

02/26/2021

On behalf of the onsite team, thank you for your review. We understand your frustration. We are in regular contact with police about neighborhood crime trends and we do our best to regularly pass that information along to residents. If you would like to discuss the situation more, please reach out to our office and a member of our team will be happy to assist. Thanks again for the review.

Verified Resident • vrp • 2014 - 2020

01/24/2021

4600 Mueller Blvd. Apt 2111 I have been living here for six years and I loved the location of the building, the prompt maintenance and organized team, the courteous building staff and I will recommend the building to my friends Thanks See More

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Mosaic at Mueller Luxury Apartments Manager

02/02/2021

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mosaic at Mueller. Thank you, and have a fantastic day!

Verified Resident • vrp • 2020

01/24/2021

Less than desirable. Great location is its saving Grace. Very, very noisy from adults on their balcony, kids screaming, and dogs barking. The staff is very friendly and they do what they can. Maintenance is mostly timely. Parking garage is a mess.

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Mosaic at Mueller Luxury Apartments Manager

02/02/2021

We are disappointed to hear that you did not have a more positive experience with us at Mosaic at Mueller. Thank you for leaving feedback. Please reach out to us at (512) 474-5483 so we may identify ways to improve your experience.

Verified Resident 859066 • vrp • 2015 - 2020

01/03/2021

I regret giving Mueller money. The location is great but should an issue arise that front line/office management cant handle, expect to be greatly disappointed. Mosaic management doesnt care about the resident, just the transaction, hence the terrible reviews online. Security is terrible. Internet is terrible… See More

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Verified Resident 857955 • vrp • 2020

12/29/2020

The location is amazing and the floor plan is good but the management is a mess. We are always concerned for our safety and security of ourselves and our property. Mueller is great - just check out apartment options that arent the Mosaic.

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Former Resident • 2017 - 2020

11/25/2020

Objective feedback as much as possible living here for 4 years in several units. Goods: [reason for two stars] 1) Neighborhood 2) Dog friendly 3) Maybe downtown view of Garage roof 4) Close to downtown and highways 5) Close to HEB (Really nice one) Bad: 1)… See More

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Mosaic at Mueller Luxury Apartments Manager

12/20/2020

Good afternoon, We work hard to provide a fantastic experience for everyone. It's discouraging to see that you had a negative experience. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 474-5483 so we can work towards a resolution. We look forward to hearing from you. - Mosaic Team

Verified Resident 841033 • vrp • 2020

11/08/2020

Billing seems to be clunky and often has coding problems and a system that is not easily understood. I've had to report a noisey neighbor many times. I think a good power washing of entrances especially around the garage 4th floor entrance by the elevator and… See More

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Mosaic at Mueller Luxury Apartments Manager

11/24/2020

Thank you for your honest feedback, and apologize for any troubles you may be having with the portal. Please submit a work order where our maintenance can make our community sparkle again. You may always make an appointment with the Mosaic team to discuss any concerns you may be having. We thank you for calling Mosaic home. Kind regards, Mosaic Management

Verified Resident 841032 • vrp • 2017 - 2020

11/08/2020

Mosaic has a new office manager and now this property is almost Perfect other than a noise problem My neighbors wont stop stomping really loudly above me, constantly paces back and forth continuously, very disrespectful and has not stopped once even though Ive made many complaints… See More

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Mosaic at Mueller Luxury Apartments Manager

11/24/2020

We are thrilled to hear you appreciate our manager, Xavier. Please contact the leasing with a time and date you are available to come in and speak with management in regards to your complaint. Thank you, Mosaic Management

Verified Resident 841031 • vrp • 2019 - 2020

11/08/2020

Amazing location, only steps away from Mueller Park, HEB only 5 mins away, close mini bodega walking distance. Very friendly management, cares about our safety. Very good maintenance team always keeping everything clean all around.

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Mosaic at Mueller Luxury Apartments Manager

11/11/2020

Resident, We appreciate your positive review! I will let our maintenance team know they are doing and will continue to do a FANTASTIC job. Kind regards Mosaic Management

Verified Resident 804187 • vrp • 2018 - 2020

10/18/2020

I keep forgetting I dont own my darling little apartment! Im probably here for good; its that easy living here. Just got the heck of it Ive explored other options but this location and its amenities keep me at Mosaic.

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Mosaic at Mueller Luxury Apartments Manager

10/22/2020

Thank you so much for your high rating! We hope to see you soon! -Mosaic Team

Verified Resident 787189 • vrp • 2016 - 2020

10/18/2020

New manager is not tenant focused and rude. Not in line with our old management that made everyone feel special. Ive been here several years and will not be renewing my lease. Its sad, because I truly love the community, but I dont think this new… See More

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Mosaic at Mueller Luxury Apartments Manager

10/22/2020

Hello, We are bound by Fair housing rules and for that reason, I can't extend special treatment to individual residents. I know when I told you this that you were disappointed and demanded I do so, but I promise that each resident at Mosaic will receive the same level of treatment as their fellow neighbors. - Mosaic Community Manager

Verified Resident 823389 • vrp • 2018 - 2020

09/25/2020

Mosaic at Mueller is a wonderful place to live. The location is ideal, as it is centrally located and residents can get anywhere in Austin relatively quickly. The management is extremely reasonable and flexible in responding to residents' requests. Lastly, the apartment units are of high… See More

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Mosaic at Mueller Luxury Apartments Manager

09/29/2020

Good morning! We are so happy to read such a great review of Mosaic at Mueller. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Mosaic Team

Verified Resident 819894 • vrp • 2016 - 2020

09/18/2020

We've had a really nice time living here, I love the location and appreciate the amenities. All in all, no apartment building is perfect and I think this place has been good to us. I'd absolutely recommend it to anyone apartment hunting.

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Mosaic at Mueller Luxury Apartments Manager

09/20/2020

Thank you for taking the time to leave a review for us at Mosaic at Mueller. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care! - Mosaic Team

Verified Resident 816919 • vrp • 2020

09/13/2020

Mosaic is a great community in one of the best areas of Austin. Access to nature, restaurants, shops and 2 miles from downtown, all make Mosaic an ideal spot for young professionals and families. Love love love it!

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Mosaic at Mueller Luxury Apartments Manager

09/15/2020

Resident, Thank you so much for your review. We are so happy to have provided you with such a positive experience and thrilled you'll be staying in our community for another amazing year! We hope you have an amazing day and thank you again for your wonderful feedback! Kind regards, Mosaic Management

Resident • 2019 - 2020

08/10/2020

I have been living at the Mosaic at Mueller apartment complex for the past year and it has been one of the WORST management experiences of my life. Since I moved in I've had my property stolen on three separate occasions, been woken up by a… See More

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Mosaic at Mueller Luxury Apartments Manager

08/28/2020

Hello, We appreciate you providing us feedback. We are sorry to hear of your experience. We would love to speak with you regarding the specifics of your review. Please give us a call at 512-474-5483 or email us at [email protected] and we would love to assist. We look forward to hearing from you. Thank you, Mosaic Management

Verified Resident 798330 • vrp • 2020

07/31/2020

It had been months and the locks leading into the building still are not fixed. I would think that after a murder on the property that that would be a top priority! And spiders have taken over the stairway so thats unpleasant to see! But I… See More

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Mosaic at Mueller Luxury Apartments Manager

08/05/2020

Resident, Thank you for your honest feedback. Mosaic hears your concerns and they are being addressed. Please continue to give feedback, so that Mosaic staff can stay connected with the community. Kind regards, Mosaic Management

Verified Resident 798329 • vrp • 2012 - 2020

07/31/2020

The location is great. Mueller is nice enough and easy access to I-35 and downtown is super handy. As is normal, the management is constantly turning over and is currently (July 2020) not in great hands. The grounds need a lot of work, and have needed… See More

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Mosaic at Mueller Luxury Apartments Manager

08/05/2020

Thank you for your honest review. We are disappointed to learn of your experience here at Mosaic at Mueller, but will take this opportunity to improve. If you're available, we'd love to meet with you to discuss some of the issues you described. Please let us know when would be the best time for you to stop by. Again, thank you so much for your feedback. Have a wonderful week. Kind regards, Mosaic Management

Verified Resident 795595 • vrp • 2018 - 2020

07/24/2020

Great community with an awesome staff and maintenance team. Recently, our upstairs neighbor has started stomping incessantly (maybe a new resident), but well get over it. The only thing I would want changed is the parking situation! There are too many reserved spots, making it hard… See More

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Mosaic at Mueller Luxury Apartments Manager

07/29/2020

Hello, We are so pleased to hear our team has met your expectations! We strive hard to ensure our residents love our community. We would always be happy to address any concerns you have. Please give us a call at 512-474-5483 or email us at [email protected] Thank you, Mosaic Management

Verified Resident 793126 • vrp • 2018 - 2020

07/19/2020

Lots of security and maintenance issues. Multiple issues with HVAC system and maintenance is performed as cheaply as possible. I have had property stolen and my car vandalized in the secure parking garage. Ive stayed here for the great location but am looking forward to moving… See More

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Mosaic at Mueller Luxury Apartments Manager

07/21/2020

Verified Resident 793125 • vrp • 2015 - 2020

07/19/2020

The structural integrity of this building is compromised because it was never built to last. It is 12 years new and falling apart consistently. The roofing is not well done it shouldve been a pitch roof but instead its flat. The drywall crumbles there are cracks… See More

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Mosaic at Mueller Luxury Apartments Manager

07/21/2020

Verified Resident 787186 • vrp • 2017 - 2020

07/05/2020

Horrible management. Not safe. Exterior doors dont work and management blames residents instead of fixing. Had a leaky roof and never heard back when I followed up multiple times. Someone was murdered in our parking garage and they didnt say anything for 24 hours and put… See More

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Mosaic at Mueller Luxury Apartments Manager

07/07/2020

Hello, We appreciate you providing us feedback. We do take all inquiries seriously when it comes to items that need to be fixed or repaired. We are sorry to hear of your experience. We would love to speak with you regarding the specifics of your review. Please give us a call at 512-474-5483 or email us at [email protected] and we would love to assist. We look forward to hearing from you. Thank you, Mosaic Management

Verified Resident 784667 • vrp • 2015 - 2020

06/28/2020

Overall, things are good here - I'm fully aware of what you can and cannot reasonably expect in an apartment community, especially one that was built with wood instead of steel or concrete (i.e., hearing people above you). It wasn't until the homicide did my feelings… See More

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Mosaic at Mueller Luxury Apartments Manager

07/01/2020

Hello, Thank you for taking the time to provide some feedback. We're disappointed to hear you had a negative experience in our community. Our goal is always to ensure that residents feel comfortable and at home in our community. We review our security procedures regularly (all fob access doors, secure access gates in the parking garage, courtesy officer nightly, and cameras throughout the community) and are in frequent contact with police about crime trends in the neighborhood. Police have informed us that most vehicle break-ins occur when doors are left unlocked or when valuables are in plain view through the car windows. We've additionally increased the number of security patrols earlier in the year as well. If you have any further questions about security on property, please contact us at the leasing office at 512-474-5483 or [email protected] Thank you, Mosaic Management

Verified Resident 783329 • vrp • 2016 - 2020

06/24/2020

It is obvious management is not given the resources necessary for safety (video and human on site surveillance). Car thefts and car break ins are common, apartments are broken into often, storage units are routinely vandalized. Securty has not improved but gotten worse over the last… See More

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Mosaic at Mueller Luxury Apartments Manager

06/26/2020

Hello, Thank you for your review and we're sorry to hear about your experience. We review our security procedures regularly (all fob access doors, secure access gates in the parking garage, courtesy officer nightly, and cameras throughout the community) and are in frequent contact with police about crime trends in the neighborhood. We have increased the number of our security patrols at the beginning of this year as well. Police have told us that most car break-ins occur when people leave their cars locked or leave valuables (money, credit cards, electronics, etc.) in plain view in their cars. We are happy to hear that maintenance has meet your expectations. If you have any further questions about security on property, please contact us at the leasing office at 512-474-5483 or [email protected] Thank you, Mosaic Management

Verified Resident 779530 • vrp • 2020

06/14/2020

Great location. Friendly staff. No cell reception in my unit, unless connected to wifi. Pool and patios are nice. The move in process and lease signing was convenient online. Overall, this is a very nice apartment.

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Mosaic at Mueller Luxury Apartments Manager

06/16/2020

Hello! Thank you for your kind review; we are happy to pass along your comments to the team here at Mosaic at Mueller! Please don't hesitate to reach out to us if there's anything more we can do! Kind regards, Mosaic Management

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Features & Amenities

Laundry

In-Unit Washer/Dryer
Laundry On-Site

Parking

Guest Parking
Reserved Parking Available

General

Business Center
Clubhouse
Community Center
Controlled Access
Elevator
Fitness Center
Gated Access
Group Exercise Classes
Guest Room
High-Speed Internet
Night Patrol
On-Site Maintenance
On-Site Management
Pool
Shared Garage
Short Term Lease Available

Pets

Cats Allowed
Rent: $20
Dogs Allowed
Rent: $20
Comments: We welcome 2 pets per apartment home. There is a weight limit of 85 pounds total and aggressive breeds are prohibited. There is a $300 pet fee per pet and a $300 refundable deposit per apartment. Pet rent is $20 per month per pet.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,548 - $2,518
SQ. FT.
584 - 1,006
Available
Avail.
19 Units
Model
One Bedroom One Bath

View Floor Plan

Price
Price
$1,836 - $2,748
SQ. FT.
1,035 - 1,056
Available
Avail.
2 Units
Model
One Bedroom One Bath With Study

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,916 - $2,846
SQ. FT.
1,010 - 1,056
Available
Avail.
2 Units
Model
Two Bedroom One Bath

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$2,069 - $3,966
SQ. FT.
1,120 - 1,389
Available
Avail.
24 Units
Model
Two Bedroom Two Bath

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$2,867 - $4,793
SQ. FT.
1,528
Available
Avail.
1 Units
Model
Three Bedroom Two Bath

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Mosaic at Mueller luxury apartments in Central Austin features unique one, two and three bedroom floor plan designs. The kitchens offer modern and rich granite countertops, stainless appliances and gourmet kitchen islands. Our apartment homes also include a washer & dryer, outdoor storage, airy ten foot ceilings, faux wood flooring, custom lighting and ceiling fans. Our community will amaze you with luxurious amenities that are unique to Mosaic at Mueller. Residents enjoy two resort-style swimming pools, sundecks, five uniquely themed courtyards and a cinema theatre for private movie screenings. We have something for everyone at Mosaic at Mueller Apartments. Our Mueller District apartments are central to everything. You will have access to the best shopping and dining Mueller has to offer - right at your doorsteps! With easy access to I-35, our Eco-friendly apartments in the RMMA area of Central Austin make any commute that much easier. Schedule a tour of Mosaic at Mueller today! We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today.

Office Hours

Sunday: 01:00 AM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Mosaic at Mueller Luxury Apartments?
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Mosaic at Mueller Luxury Apartments?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is Mosaic at Mueller Luxury Apartments?
The community is rated 2.8/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 90.32% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 9.61 days to their community reviews in the past year.

Who manages Mosaic at Mueller Luxury Apartments?
CBRE

What is the pet policy at Mosaic at Mueller Luxury Apartments?
Cats Allowed
Rent: $20
Dogs Allowed
Rent: $20
Comments: We welcome 2 pets per apartment home. There is a weight limit of 85 pounds total and aggressive breeds are prohibited. There is a $300 pet fee per pet and a $300 refundable deposit per apartment. Pet rent is $20 per month per pet.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Live RENT FREE for the rest of the year! Make Mosaic at Mueller HOME this holiday season!