Number of reviews in the past 365 days | 31 |
Percentage of reviews responded to | 90.32% |
Average time to respond to reviews | 9.61 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 31 |
Percentage of reviews responded to | 90.32% |
Average time to respond to reviews | 9.61 days |
On behalf of the onsite team, thank you for your review. We understand your frustration. We are in regular contact with police about neighborhood crime trends and we do our best to regularly pass that information along to residents. If you would like to discuss the situation more, please reach out to our office and a member of our team will be happy to assist. Thanks again for the review.
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mosaic at Mueller. Thank you, and have a fantastic day!
We are disappointed to hear that you did not have a more positive experience with us at Mosaic at Mueller. Thank you for leaving feedback. Please reach out to us at (512) 474-5483 so we may identify ways to improve your experience.
Good afternoon, We work hard to provide a fantastic experience for everyone. It's discouraging to see that you had a negative experience. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 474-5483 so we can work towards a resolution. We look forward to hearing from you. - Mosaic Team
Thank you for your honest feedback, and apologize for any troubles you may be having with the portal. Please submit a work order where our maintenance can make our community sparkle again. You may always make an appointment with the Mosaic team to discuss any concerns you may be having. We thank you for calling Mosaic home. Kind regards, Mosaic Management
We are thrilled to hear you appreciate our manager, Xavier. Please contact the leasing with a time and date you are available to come in and speak with management in regards to your complaint. Thank you, Mosaic Management
Resident, We appreciate your positive review! I will let our maintenance team know they are doing and will continue to do a FANTASTIC job. Kind regards Mosaic Management
Thank you so much for your high rating! We hope to see you soon! -Mosaic Team
Hello, We are bound by Fair housing rules and for that reason, I can't extend special treatment to individual residents. I know when I told you this that you were disappointed and demanded I do so, but I promise that each resident at Mosaic will receive the same level of treatment as their fellow neighbors. - Mosaic Community Manager
Good morning! We are so happy to read such a great review of Mosaic at Mueller. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Mosaic Team
Thank you for taking the time to leave a review for us at Mosaic at Mueller. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care! - Mosaic Team
Resident, Thank you so much for your review. We are so happy to have provided you with such a positive experience and thrilled you'll be staying in our community for another amazing year! We hope you have an amazing day and thank you again for your wonderful feedback! Kind regards, Mosaic Management
Hello, We appreciate you providing us feedback. We are sorry to hear of your experience. We would love to speak with you regarding the specifics of your review. Please give us a call at 512-474-5483 or email us at [email protected] and we would love to assist. We look forward to hearing from you. Thank you, Mosaic Management
Resident, Thank you for your honest feedback. Mosaic hears your concerns and they are being addressed. Please continue to give feedback, so that Mosaic staff can stay connected with the community. Kind regards, Mosaic Management
Thank you for your honest review. We are disappointed to learn of your experience here at Mosaic at Mueller, but will take this opportunity to improve. If you're available, we'd love to meet with you to discuss some of the issues you described. Please let us know when would be the best time for you to stop by. Again, thank you so much for your feedback. Have a wonderful week. Kind regards, Mosaic Management
Hello, We are so pleased to hear our team has met your expectations! We strive hard to ensure our residents love our community. We would always be happy to address any concerns you have. Please give us a call at 512-474-5483 or email us at [email protected] Thank you, Mosaic Management
Hello, We appreciate you providing us feedback. We are sorry to hear of your experience. We would love to speak with you regarding the specifics of your review. Please give us a call at 512-474-5483 or email us at [email protected] and we would love to assist. We look forward to hearing from you. Thank you, Mosaic Management
Hello, We appreciate you providing us feedback. We are sorry to hear of your experience. We would love to speak with you regarding the specifics of your review. Please give us a call at 512-474-5483 or email us at [email protected] and we would love to assist. We look forward to hearing from you. Thank you, Mosaic Management
Hello, We appreciate you providing us feedback. We do take all inquiries seriously when it comes to items that need to be fixed or repaired. We are sorry to hear of your experience. We would love to speak with you regarding the specifics of your review. Please give us a call at 512-474-5483 or email us at [email protected] and we would love to assist. We look forward to hearing from you. Thank you, Mosaic Management
Hello, Thank you for taking the time to provide some feedback. We're disappointed to hear you had a negative experience in our community. Our goal is always to ensure that residents feel comfortable and at home in our community. We review our security procedures regularly (all fob access doors, secure access gates in the parking garage, courtesy officer nightly, and cameras throughout the community) and are in frequent contact with police about crime trends in the neighborhood. Police have informed us that most vehicle break-ins occur when doors are left unlocked or when valuables are in plain view through the car windows. We've additionally increased the number of security patrols earlier in the year as well. If you have any further questions about security on property, please contact us at the leasing office at 512-474-5483 or [email protected] Thank you, Mosaic Management
Hello, Thank you for your review and we're sorry to hear about your experience. We review our security procedures regularly (all fob access doors, secure access gates in the parking garage, courtesy officer nightly, and cameras throughout the community) and are in frequent contact with police about crime trends in the neighborhood. We have increased the number of our security patrols at the beginning of this year as well. Police have told us that most car break-ins occur when people leave their cars locked or leave valuables (money, credit cards, electronics, etc.) in plain view in their cars. We are happy to hear that maintenance has meet your expectations. If you have any further questions about security on property, please contact us at the leasing office at 512-474-5483 or [email protected] Thank you, Mosaic Management
Hello! Thank you for your kind review; we are happy to pass along your comments to the team here at Mosaic at Mueller! Please don't hesitate to reach out to us if there's anything more we can do! Kind regards, Mosaic Management
$1,548 - $2,518
584 - 1,006
19 Units
One Bedroom One Bath
$1,836 - $2,748
1,035 - 1,056
2 Units
One Bedroom One Bath With Study
$1,916 - $2,846
1,010 - 1,056
2 Units
Two Bedroom One Bath
$2,069 - $3,966
1,120 - 1,389
24 Units
Two Bedroom Two Bath
$2,867 - $4,793
1,528
1 Units
Three Bedroom Two Bath
Mosaic at Mueller luxury apartments in Central Austin features unique one, two and three bedroom floor plan designs. The kitchens offer modern and rich granite countertops, stainless appliances and gourmet kitchen islands. Our apartment homes also include a washer & dryer, outdoor storage, airy ten foot ceilings, faux wood flooring, custom lighting and ceiling fans. Our community will amaze you with luxurious amenities that are unique to Mosaic at Mueller. Residents enjoy two resort-style swimming pools, sundecks, five uniquely themed courtyards and a cinema theatre for private movie screenings. We have something for everyone at Mosaic at Mueller Apartments. Our Mueller District apartments are central to everything. You will have access to the best shopping and dining Mueller has to offer - right at your doorsteps! With easy access to I-35, our Eco-friendly apartments in the RMMA area of Central Austin make any commute that much easier. Schedule a tour of Mosaic at Mueller today! We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today.
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