Review History for anonymous

Ovation Apartments


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anonymous

Resident 2012

5/8/2012

Where to start...my apartment was not at all clean when I moved in. I told management and they assured me it would be corrected...not one but TWO "cleanings" later and there was still someone else's hair in my bathroom drawers, filth on my window and door sills and roach poop in all of my cabinets. That leads me to the worst part, the roaches. This complex is infested and there were roaches (all kinds and sizes from huge to super tiny) scurrying about on every surface since minute one of me living there. I have never felt comfortable walking barefoot in my own apartment because the chances of me stepping on a roach are very high. The management had me take everything out of my cabinets and drawers so they could do some bug treatments (wouldn't this have been better to do BEFORE I moved in?). Anyway, that worked for about two weeks, then the bugs were back just as bad and have stayed around despite their additional "treatments." BH Management, that runs the property, does not care one single bit that we are paying rent to live in a bug-infested nightmare. And their employees let us know as much. So in addition to that, as if it weren't enough, they have a small handful of guest parking spots for a huge complex and will tow (and do every night) any non-permit vehicles inside the gates. I am literally unable to have anyone over. This is not an exaggeration. When I invite someone (like ONE single solitary person) over for dinner, there is never a parking spot in visitors and we have to park them in the resident lot (which I luckily(?) face) and we watch all through dinner through the glass doors for the tow truck. Isn't that lovely? I have been locked out of my apartment because the lock "stopped working" and had to call maintenance from a pay phone at 12:00am to come fix it. I have had my own car towed from the lot the first night I lived there because I forgot to get back to the front office in time to get my permit before they closed. Side note: they make you show proof of auto insurance before they'll give you a parking permit. I know this is why the guest lot is 100% full all the time; because not everyone has insurance, so they don't get permits. Ridiculous. Even the pool has doors that close and lock on you! It's really quite funny because no one ever mentioned or gave to me a pool key so my friend and I and our two dogs decided to just walk in the gate and look at it. Well the door closed behind us and locked. Seriously? We had to climb out with our dogs :( I can not express enough how much I despise this apartment complex and it's staff. If this were my last resort I would choose sleeping on a couch in a frat house for a year over living in this nasty place with it's nasty people who don't care about you and the fact you're paying for home and getting scum.

    Review 15 out of 36

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