What are noise levels like at Onyx183?

The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Onyx183?

The community is rated 3.9/5 stars, signifying much satisfaction on average.

The community is rated 3.6/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.6/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 90.91% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 28.62 days to their community reviews in the past year.

What is the pet policy at Onyx183?

Dogs Allowed Pet Limit: 2 Cats Allowed Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Onyx183, Austin, TX

Renter Ratings

Noise	N/A
Grounds	3.9
Safety	3.6
Office Staff	3.8
Maintenance	3.6
Neighborhood	4.5
SatisFacts™ Tour Survey	4.7/5
SatisFacts™ Move-In Survey	3.6/5
SatisFacts™ Maintenance	3.8/5
SatisFacts™ Renewal Survey	3.6/5

Review Count

Number of reviews in the past 365 days	55

Manager's Review Engagement

Percentage of reviews responded to	90.91%

Manager's Review Reply Time

Average time to respond to reviews	28.62 days

Ratings & Reviews (213 Reviews)

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Resident • 2020 - 2021

01/08/2021

Please note: I have tried to work this out w/ the property before posting this. They have been rude, nasty, & have ignored my emails, so, I am posting this here for folks who think they want to move here. I would NOT. If you do,… See More

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Onyx183 Manager

01/13/2021

Hi there, we're disappointed to learn that our diligent efforts to remedy your situation have not met your expectations. We understand your frustration and can assure you this isn't typical of our standard of services, and we truly apologize for missing the mark. As discussed, we're always available to work towards improving your stay and encourage you to contact our manager directly at [email protected] Your well being and satisfaction is important to us, and we hope to work towards making things right. Sincerely, The Onyx Management Team

Verified Resident • vrp • 2020

12/28/2020

This is a great community with lots of space and security of a gated community. Leasing staff is very nice and makes you feel comfortable. Renovated house is very nice. Overall i liked the apartment and the society.

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Onyx183 Manager

12/28/2020

Thank you for your positive feedback! We strive to provide a comfortable community our residents are proud to call home, and we'll do our best to keep up the great work. We look forward to continuing to provide you with an excellent living experience! Sincerely, The Onyx183 Management Team

Verified Resident • vrp • 2020

12/27/2020

Overall, living here has been great. McNeil gets a little busy, but I'm in the back so it has been quiet. No issues finding parking, though some spaces are clearly ideal for compact cars only. I've had some maintenance requests completed recently and although they were… See More

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Onyx183 Manager

12/28/2020

Hi there, thank you for your positive review! It's great to know all your expectations have been met and you've experienced our reliable service firsthand. We'll be sure to keep providing you with the best in apartment living and are certain you'll continue to enjoy the rest of your time with us! Sincerely, The Onyx183 Management Team

Verified Resident • vrp • 2017 - 2020

12/26/2020

Overall, our family has loved living in these apartments. While we have have some issues this year in 2020 with the pandemic and instances of theft, we feel that management does their best to resolve the issues within their control.

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Onyx183 Manager

12/28/2020

Thanks for highlighting our community! We go above and beyond to ensure our residents are enjoying their time with us, so it's great to know we're on the right track. We'll be sure to keep up the great work and meeting your expectations! Sincerely, The Onyx183 Management Team

Verified Resident • vrp • 2019 - 2020

Updated Review

12/25/2020

good Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you will leave… See More

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Onyx183 Manager

12/28/2020

Thanks for the positive review! We're happy you're enjoying your stay with us and we'll do everything we can to make sure it stays this way. Sincerely, The Onyx183 Management Team

2 Previous Reviews· Last 09/30/2020

Verified Resident 854632 • vrp • 2020

12/16/2020

I used to not trust the management or service at 6800 McNeil Drive. However, as of several months ago, Waterton Properties has really stepped it up during COVID-19. Now, Onyx-183 is very recommendable See More

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Onyx183 Manager

12/18/2020

Thank you for the lovely review! We are proud to hear that since the management transition you have seen positive changes. It is an absolute delight to serve our residents and we look forward to keeping up the good work! Sincerely, The Onyx183 Management Team

Verified Resident 690589 • vrp • 2020

12/09/2020

El complejo de apartamentos lo veo bien, limpio, ordenado, bonita vegetacion. Facil acceso a supermercados, gasolineras, restaurantes, tiendas de conveniencia. Amplios estacionamientos. Entrada "restringida".

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Onyx183 Manager

12/11/2020

Estamos muy contentos de que estés disfrutando de nuestra conveniente ubicación y nuestro maravilloso complejo. Gracias por destacar todas las funciones que disfruta. ¡Apreciamos sus comentarios y prometemos continuar con el gran trabajo! Sinceramente, El equipo de administración de Madison at Stone Creek

Former Resident • 2019 - 2020

12/01/2020

From day one, a living hell. Lease was NOT the 15 month at the best rate as discussed and agreed, but the higher rate at 12 months, I should have payed more attention before signing. Multiple residents experience the same issue. They also did not inform… See More

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Onyx183 Manager

12/02/2020

We're sorry to learn about your experience in our community. We take great pride in ensuring we provide open and transparent service for all our residents, especially prior to their move-in date. We'd appreciate the chance to take a closer look at what went wrong as well as clear up any misunderstanding surrounding our policies. If you have a moment, please contact our community manager directly at [email protected] and we'd be happy to work towards making things right for you. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 843301 • vrp • 2017 - 2020

11/25/2020

I love it here! It is a quiet community. People are respectful, they waive hello and good bye. It is easy access to domain and lake line mall. The management team and maintenance team are awesome, they take care of your issues or concerns.

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Onyx183 Manager

11/30/2020

Thank you for choosing Madison at Stone Creek! We're delighted to hear that you're enjoying our community and that our team has gone above and beyond in making you feel right at home from day one. We're always available if you need anything, so please don't hesitate to reach out. We look forward to serving you for years to come! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 845036 • vrp • 2018 - 2020

11/18/2020

I have enjoyed living here. I feel safe and my neighbors are nice. The staff are always friendly and attentive. Maintenance requests are promptly handled. The apartments are nice and more spacious than others. The location is great and close to everything.

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Onyx183 Manager

11/19/2020

Hi there, we're so appreciative that you took the time to let us know what you love most about Madison at Stone Creek. Our management team works diligently to cater to residents and we are delighted that you've taken notice. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 844141 • vrp • 2018 - 2020

11/16/2020

Commute is very nice although the intersection coming out of the apartment is very busy. Mail box needs to be secured better. I enjoy the peace and quality of residents and how safe it feels. Would be nice if rent due dates were less strict during… See More

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Onyx183 Manager

11/16/2020

Thank you for your review of Madison at Stone Creek. We're glad you're enjoying your experience with us. We'd like to continue providing excellent service and can assure you that our community is continually improving. If you would like to discuss any of the concerns you mentioned, please contact our team directly at [email protected], and we'd be more than happy to help. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 702390 • vrp • 2019 - 2020

11/07/2020

I love my apartment they seemed to keep everything clean and neat. The complex is quiet and peaceful. I can't wait until the weight room reopen but I do understand why. I can't wait until they start and complete the grill stations.

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Onyx183 Manager

11/09/2020

We're so appreciative that you took the time to point out your favorite amenities, and we're glad they're fitting all of your needs. If you have any questions surrounding our temporary amenity closures, please don't hesitate to contact us at any time. Thank you so much for the kind review about Madison at Stone Creek! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 840941 • vrp • 2020

11/07/2020

Great community, however, if you plan on needing anyone from the office staff, don't count on it. They never answer their phone and the only time I have seen or heard from them was when we got out keys to move in. Trying to contact them… See More

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Onyx183 Manager

11/09/2020

Thanks for sharing your feedback with us! We're sorry you've had some trouble getting ahold of our team. We're always available through email, so please don't hesitate to contact us directly at [email protected] and we'd be happy to assist you. We look forward to improving your stay from here on out. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 807425 • vrp • 2019 - 2020

11/04/2020

I would not recommend this property. Lack of professionalism from Managent , property manager never returns calls. Maintenance has argued and yelled at me. Harassed me and ruined some of my property. Concerned about vermin in attic and walls. See More

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Onyx183 Manager

11/06/2020

We're sorry to learn about your experience with our team. It's important to us that our residents feel well cared for, and we're disappointed to learn this was not the case with you. We'd be happy to further discuss your concerns in greater detail, so please contact us directly at [email protected] and reference this review. We'd be happy to work towards making things right. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 782286 • vrp • 2017 - 2020

11/04/2020

This community has steadily gone downhill. It's not the worst place to live but the units are being to be in disrepair. They have patched them together so much over the years, and have used contractors that obviously wouldn't know a proper repair if they saw… See More

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Onyx183 Manager

11/04/2020

We appreciate your feedback. Our team takes great pride in what we have to offer in our community and we apologize for any inconveniences you have encountered. We'd like to further learn about your concerns in greater detail, so please don't hesitate to contact our team at [email protected] We'd be happy to get a conversation started as soon as possible. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 811920 • vrp • 2020

11/01/2020

Apartments are nice, love the community, great areas for children to play and dogs to be walked. Work orders or issues with your apartment take a long time to be dealt with. Communication really sucks.. but, honestly, I do feel like they are trying to do… See More

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Onyx183 Manager

11/02/2020

Thank you for highlighting us. We're happy to know you're enjoying your experience in our community! We appreciate your feedback and always welcome you to contact our team with any questions or concerns you might have! We look forward to improving your stay from here on out! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 833213 • vrp • 2019 - 2020

10/16/2020

My experience at this community has been great. The front office staff is amazing. The maintenance staff is great. My covered parking spot keeps my car from hail and the fireplace in my unit really impresses the ladies.

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Onyx183 Manager

10/16/2020

Hi there, we do our best to provide you with professional service, so we're happy that our team has contributed to your wonderful experience. Thank you for all this positive feedback and we look forward to keeping it up! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 827781 • vrp • 2020

10/04/2020

I had to do everything online. I wasn't able to see what apartment I was getting. There was no way of see or choosing an updated apartment online. I kinda went into this blind and got the unrenavated apartment but it is still really nice. There… See More

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Onyx183 Manager

10/05/2020

Thanks for taking the time to share your experience with us. We're disappointed to learn that you had to navigate our community on your own. We can assure you this isn't our typical standard of services. We'd like to make it up to you and turn your experience around, so please contact our team at [email protected] and reference this review. We'd be happy to work towards making things right! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 827258 • vrp • 2014 - 2020

10/02/2020

The new management company has done a much better job in terms of being able to meet the expectations of the residents. The staff is friendly and demonstrates sincere interest in the community. Thank you! See More

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Onyx183 Manager

10/03/2020

Thank you for the lovely review! We are proud to hear that since the management transition you have seen positive changes. It is an absolute delight to be able to bring our community together through our dedicated service and we promise to keep it up! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 821130 • vrp • 2020

09/20/2020

Agents are pretty nice. And the maintanace comes fast (usually the next day) when I report any request. The only problem is that they usually don't answer you call. They might be in meeting. Leaving a vioce massage works. But I think the best way is… See More

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Onyx183 Manager

09/21/2020

Thank you for highlighting us. We're happy to help our residents and are delighted you're having a great experience here at Madison at Stone Creek! We apologize for the trouble you've been experiencing when trying to get ahold of our team. Please don't hesitate to contact us at [email protected], and we'd be happy to assist you. We look forward to serving you for years to come! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 806923 • vrp • 2010 - 2020

08/23/2020

When I first moved in everything was great with apartment and office staff. However over the years of living at this property for 10 years the professionalism of office staff is lack there of no communication.

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Onyx183 Manager

08/26/2020

Thank you for sharing your experience with us. We work diligently to ensure good communication between our team and our residents, and we apologize that this was something we weren't able to do for you. Could we take some time to collaborate with you on how to address the issues you've experienced? If so, please visit our office at your earliest convenience. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 806307 • vrp • 2018 - 2020

08/21/2020

best affordable place in price to all grocery and other places, . Safety and cleaning done time to time and any issue are taken care at given timely. Faced no major issues so far ,value for money See More

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Onyx183 Manager

08/21/2020

Thank you for rating us. It means a lot to us and we appreciate your recognition. Let us know if there's ever anything we can do for you. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 805672 • vrp • 2007 - 2020

08/19/2020

It's fine. They want more character so aaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaahfjsjshdhej th rhhehdhehehhehehehehdhdhdhehhejdjrjrhdhdhjrjd

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Onyx183 Manager

08/20/2020

Thank you for your feedback. Resident satisfaction is our top priority so we're glad that we're on the right track. We look forward to keeping up the great work! Sincerely, The Madison at Stone Creek Management Team

Verified Resident 803785 • vrp • 2017 - 2020

08/14/2020

Like all places you'll live in, you'll have maintenance issues, lights go out, and you'll see bugs. But when you have patience and an attentive maintenance staff, the living situation is pretty great! There's been a lot of changes since I've moved in and I can… See More

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Onyx183 Manager

08/15/2020

You are so sweet to leave such a kind review about our community. We make it a priority to take care of maintenance requests as quickly as we can, so it's great to see that you're happy with our service! We look forward to serving you for years to come. Sincerely, The Madison at Stone Creek Management Team

Verified Resident 800360 • vrp • 2020

08/05/2020

It has been a horrible experience thus far. I have had numerous problems since the day I moved in. The office staff is rude and I don't appreciate not being treated with resident priority. I will be moving out once my lease ends.

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Onyx183 Manager

08/07/2020

Thank you for your candid feedback. We're very disappointed that our team did not exceed your expectations, but would love the chance to change this. To ensure that we properly address your concerns, please contact us at [email protected] We look forward to speaking with you and making you happier in our community. Sincerely, The Madison at Stone Creek Management Team

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$935 - $1,220
SQ. FT.
602
Available
Avail.
N/A
Model
Ascot Floorplan

Contact Property

Price
Price
$980 - $1,235
SQ. FT.
704
Available
Avail.
N/A
Model
Addison Floorplan

Contact Property

Price
Price
$985 - $1,305
SQ. FT.
838
Available
Avail.
N/A
Model
Ashford Floorplan

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
912
Available
Avail.
N/A
Model
Aspen Floorplan

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,195 - $1,580
SQ. FT.
1,028
Available
Avail.
N/A
Model
Bradford Floorplan

Contact Property

Price
Price
$1,285 - $1,585
SQ. FT.
1,209
Available
Avail.
N/A
Model
Biltmore Floorplan

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3 Bedrooms, 2 Bathrooms

Price
Price
$1,645 - $2,070
SQ. FT.
1,352
Available
Avail.
N/A
Model
Charleston Floorplan

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Come discover The Madison at Stone Creek, one of Austin's most prestigious apartment home addresses. The Madison at Stone Creek combines the advantages of apartment living with the service, quality and luxury you expect from a resort or a private club. The Madison at Stone Creek puts you right in the heart of everything you enjoy. Arboretum Hills Golf Course and lakes Austin and Travis are nearby. Handy services including fun restaurants and intriguing local shops everything from Dell Diamond to Lakeline Mall are just a short drive away. There is no better location for convenient recreation, business, education and everything else that's part of your life. It's all within easy reach at The Madison at Stone Creek! Choose from seven exciting floor plans offering one, two or three bedrooms and up to 1,352 square feet of elegance. Special design features include quarry tile entries, nine-foot ceilings, crown molding, and oversized garden tubs. Enjoy your private patio or balcony with a storage room, linen closets, an intrusion alarm and a cozy wood-burning fireplace* make living at The Madison at Stone Creek the right choice for you. Step onto the beautifully landscaped courtyard featuring a world of recreational pleasures... charcoal grills, a state-of-the-art fitness center, clubhouse, and a dry sauna are a few of the amenities you can enjoy. And take advantage of the outstanding service that includes on-call and on-site maintenance! It's all part of everyday life at The Madison at Stone Creek.* in select apartment homes.*Promotional pricing only applies to new renters. New renters are people who have not lived in the community in the last 6 months. For renewal prices please see leasing consultant.