Preserve at Wells Branch
#1,437 #28 #189

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Preserve at Wells Branch

1773 Wells Branch Pkwy, Austin, TX 78728
(1450 Reviews & Surveys)
$1,059 - $1,629/mo
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Floor Plans & Pricing

1 Bedroom

A

1 Bed, 1 Bath | 562 sq. ft.

$1,059 - $1,099

10 Available Units

See Floor Plan Details

C

1 Bed, 1 Bath | 654 sq. ft.

$1,199

7 Available Units

See Floor Plan Details

B

1 Bed, 1 Bath | 583 sq. ft.

$1,129

3 Available Units

See Floor Plan Details

E

1 Bed, 1 Bath | 742 sq. ft.

$1,229 - $1,239

2 Available Units

See Floor Plan Details

D

1 Bed, 1 Bath | 675 sq. ft.

See Floor Plan Details

2 Bedrooms

G

2 Beds, 2 Baths | 1,027 sq. ft.

$1,619 - $1,629

4 Available Units

See Floor Plan Details

F

2 Beds, 1 Bath | 935 sq. ft.

$1,389

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.4

Safety

4.1

Office Staff

4.5

Maintenance

4.8

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

28

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.75 days

View Community Timeline
View Community Timeline

Preserve at Wells Branch Reviews

(294)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Image

Resident 1214118

Verified Resident 2023 - 2024

2/13/2024

They're usually pretty nice you must keep documentations of payment. Keep every invoice they sent you and periodically get a ledger if possible. The grounds are welcome up and safe. and they're moving specials are affordable also.

    Manager

    2/14/2024

    Preserve at Wells Branch
    Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you find value in our community and that our location works well for you. Your compliments about the cleanliness.
    Review Author Icon

    Resident 1221656

    Verified Resident 2018 - 2024

    1/30/2024

    The office staff is generally very friendly and professional. There are monthly events that usually involve some kind of free treat and it feels like a good place for those with kids. I like the access to the Preserve walking path quite a bit. Maintenance… See More >
      Manager

      1/31/2024

      Preserve at Wells Branch
      Thanks for this input and for sharing that our team has been professional in your experience! It's great to hear that you've enjoyed the monthly events. We appreciate this input and never hesitate to reach out to us at manager@preserveatwellsbranch.com if there's anything we can assist with!
      Review Author Icon

      Resident 1213761

      Verified Resident 2023 - 2024

      1/3/2024

      My experience here has been great. The office staff is very helpful and friendly. I really enjoyed living here it's quiet. I have not had any issues I have great neighbors. I love that we have an on site gym, pool and basketball court.

        Manager

        1/3/2024

        Preserve at Wells Branch
        Thank you so much for taking the time to share your experience at Preserve at Wells Branch. We're thrilled to hear that you've found our community accommodating and have enjoyed the amenities we offer. Best Regards, Preserve at Wells Branch

        Updated Review

        Review Author Icon

        Resident 749267

        Verified Resident 2023 - 2024

        1/2/2024

        This is my favorite aparment so far. I like the community with many great events and great neighbors (especially there is a trail right beside). Service request is taken care quickly. I like the fact that internet (AT&T) is free.

          Manager

          1/2/2024

          Preserve at Wells Branch
          Thank you so much for taking the time to share your experience at Preserve at Wells Branch. We're thrilled to hear that you've found our community accommodating and have enjoyed the amenities we offer. Best Regards, Preserve at Wells Branch
          Review Author Icon

          Resident 1213537

          Verified Resident 2022 - 2024

          1/2/2024

          Awful! People smoke Marijauna in their apartment and no one cares. Rent is way to high, the residents are ------. You can hear everything fighting and load activities. Management do not care will not answer the phones because they are understaffed. Manager is never available… See More >
            Manager

            1/22/2024

            Preserve at Wells Branch
            Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
            Review Author Icon

            Resident 1213479

            Verified Resident 2023 - 2024

            1/2/2024

            I like this place for the value, I'll stay. It's a good location. It's sanitary, staff is cool. It was a shot in the dark when I chose this place but I'll renew my lease for sure. There's a couple of problems with condition of… See More >
              Manager

              1/2/2024

              Preserve at Wells Branch
              Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you find value in our community and that our location works well for you. Your compliments about the cleanliness and our staff mean a lot to us. We appreciate your feedback about the condition of the building. Rest assured; we're constantly working on improvements to enhance our residents' experience. If there are specific issues, you'd like us to address, please don't hesitate to let us know. Your satisfaction is important to us, and we're committed to making your stay even better. We're delighted that you've chosen to renew your lease! Should you need anything or have further suggestions, feel free to reach out. Warm regards, Preserve at Wells Branch

              Updated Review

              Review Author Icon

              Resident 1180755

              Verified Resident 2023

              12/31/2023

              I would not recommend this apartment complex. The gate has never been locked. As long as I've been living here they say smoking is a violation in the apartments. I have been smelling weed on a daily basis I know I'm not the only one… See More >
                Manager

                1/22/2024

                Preserve at Wells Branch
                Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                Review Author Icon

                Resident 1209970

                Verified Resident 2023

                12/19/2023

                Manager Yeny is very friendly and made our leasing seamless!She followed up from start as our move in date was away and been flexible with mode of payment ,move in date etc! Simply awesome!!& I recommend this community considering the budget as well

                  Manager

                  12/19/2023

                  Preserve at Wells Branch
                  Thank you for this input and for sharing that you've been impressed by our friendly team! This is great to hear and we're so glad that you're loving your experience overall!
                  Review Author Icon

                  Resident 1209964

                  Verified Resident 2008 - 2023

                  12/19/2023

                  I have lived here a long time and what i like about it is that it is private and secluded with big patios. Staff assists you very quickly and it is close to a grocery store and gas station. I feel safe when i… See More >
                    Manager

                    12/19/2023

                    Preserve at Wells Branch
                    Thanks for letting us know that you've found a lot to love about residing here, including how private your living space is and the wonderful service our team provides! This is amazing input!
                    Review Author Icon

                    anonymous

                    Resident 2021 - 2023

                    12/1/2023

                    WORST PLACE IVE EVER LIVED

                    This place is atrocious! DONT BELIEVE THE PHOTOS ON THE WEBSITE! THE APARTMENTS DO NOT LOOK LIKE THAT INSIDE! They also are not the price they say on the website! I have lived here nearly three years with a plan to live here around five.… See More >
                    Manager

                    1/22/2024

                    Preserve at Wells Branch
                    Thank you for taking the time to share your feedback. We’re sorry to hear that you had a negative experience with our company. We take all feedback seriously and would like to address your concerns. We would like to invite you to contact us directly so we can discuss the issue further and work to make things right. Please feel free to reach out to us directly at ampcorporate@amptexas.com or 512-682-6500 at your earliest convenience.
                    Review Author Icon

                    Resident 1199483

                    Verified Resident 2023

                    11/14/2023

                    Rent is reasonably priced for the area and the location is close to shopping and my job. The rental property and grounds are well maintained. I enjoy having nature trails nearby. Management has done a great job of quickly responding to any requests I… See More >
                      Manager

                      11/14/2023

                      Preserve at Wells Branch
                      Dear Resident, Thank you so much for your review. We are pleased to know that you love your home and our community.
                      Review Author Icon

                      Resident 1197981

                      Verified Resident 2023

                      11/9/2023

                      Excelente comunidad es recomendable para vivir yo lo recomiendo a todas las personas que quieran vivir aqu? buenisimooooooooooooooooooooooooooooooooooooooooooooooooooo

                        Manager

                        11/9/2023

                        Preserve at Wells Branch
                        Dear Resident, Thank you so much for your review. We are pleased to know that you love your home and our community.
                        Review Author Icon

                        Resident 1186489

                        Verified Resident 2019 - 2023

                        10/3/2023

                        The Preserve at Wells Branch is a respectable place to live. They have community functions, secure mailing center, gym, swimming pool, basketball court and is timely in repairs at the units. The west entry gate is becoming more consistent in being operational and the pricing… See More >
                          Manager

                          10/4/2023

                          Preserve at Wells Branch
                          Thanks for the review! We're glad to hear you're enjoying the community!
                          Review Author Icon

                          Resident 1184464

                          Verified ProspectVisited 2023

                          9/26/2023

                          It was a pleasure to have met with an experience team member who heard what I was looking for and executed all my needs I am so happy to have found your apartments cant wait to move in thank you!!!!!!

                            Manager

                            9/26/2023

                            Preserve at Wells Branch
                            Thank you for the glowing review! We can't wait to welcome you HOME!

                            Updated Review

                            Review Author Icon

                            Resident 1143523

                            Verified Resident 2022 - 2023

                            9/26/2023

                            Fantastic community, with excellent grounds and on-site teams! Maintenance always gets stuff done quickly and accurately, the apartments are comfy and spacious, and the people are friendly! Only thing that I would say they could improve on would be offering covered parking or something for… See More >
                              Manager

                              9/26/2023

                              Preserve at Wells Branch
                              Thank you for the glowing review! We appreciate the feedback about parking. Our residents voices are heard!
                              Review Author Icon

                              Resident 1177214

                              Verified Resident 2017 - 2023

                              9/5/2023

                              I have been here for about 6 or 7 years now. It is a great location central to get around most sides of town in a fairly decent amount of time. It is a peaceful neighborhood unless the wrong neighbors move in next to you.… See More >
                                Manager

                                9/5/2023

                                Preserve at Wells Branch
                                Thank you for taking the time to share your thoughts about our community. We truly value your feedback and are delighted to hear that you have been a resident of Preserve at Wells Branch for over 6 years. We understand your concerns about rental rates, and we appreciate your loyalty as a long-term resident. Our team continuously strives to provide the best value for our residents, and we all certainly take your feedback into consideration when reviewing pricing policies. We value residents like you and hope to continue providing you with a comfortable and enjoyable living experience at Preserve at Wells Branch!

                                Updated Review

                                Review Author Icon

                                Resident 1043314

                                Verified Resident 2020 - 2023

                                9/5/2023

                                Amazing no complaints always quiet always clean office employees always great as well they respond asap to any request for service and information . I have renewed 2 years now going to 3 I like it that much . Seems safe as well nothing unsafe… See More >
                                  Manager

                                  9/5/2023

                                  Preserve at Wells Branch
                                  Thank you so much for taking the time to leave such a positive review! We truly appreciate your loyalty and are thrilled to hear that you have had a great experience with our community and staff. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service. As always please feel free to reach out! Thank you for Choosing Preserve at Wells Branch!
                                  Review Author Icon

                                  Resident 1164615

                                  Verified Resident 2023

                                  7/29/2023

                                  When looking for an apartment, location and price were major factors. for a one bedroom, one bath 650 ft.? apartment my boyfriend and I pay about 1300. that includes our rent, water, and trash fees. The complex offers ambit energy, which is a great… See More >
                                    Manager

                                    7/31/2023

                                    Preserve at Wells Branch
                                    Thank you for taking the time to share your experience with us! We are thrilled to hear that you and your boyfriend found a home here at Preserve at Wells Branch. We understand how crucial location and pricing are when searching for a place to call home. We are glad to have you as part of our community and appreciate your positive feedback. We are looking forward to continuing to provide you with a comfortable and enjoyable living experience!

                                    Updated Review

                                    Review Author Icon

                                    Resident 651470

                                    Verified Resident 2010 - 2023

                                    6/27/2023

                                    Of all the owners that have owned this property these are great. Love their maint staff and porters. The area is clean and has made improvements. I love the mailbox area improvement, especially if you check your mailbox at night it is secure and safe.

                                      Manager

                                      6/28/2023

                                      Preserve at Wells Branch
                                      Thanks for this review and for sharing that you've loved interacting with others here at Preserve at Wells Branch! It's also wonderful to hear that you've found the community to be well-kept and that you feel safe here.
                                      Review Author Icon

                                      Resident 1147558

                                      Verified Resident 2021 - 2023

                                      6/6/2023

                                      I had a pretty great time. It was alot of fun. There are alot of great things to do. I was impressed by the staff and appreciate everything that they have done for me. I was trying to help with upkeep. And everything will be fine

                                        Manager

                                        6/7/2023

                                        Preserve at Wells Branch
                                        It's wonderful to hear that you had a great time and enjoyed the experience! We truly appreciate your kind words about the staff and the fun activities available. Your appreciation means a lot to us. Thank you for calling Preserve at Wells Branch HOME!
                                        Review Author Icon

                                        Resident 1136571

                                        Verified Resident 2023

                                        5/2/2023

                                        So far it has been a really nice area, I like the staff they are friendly, I love my apartment room. The rent is very decently priced and the location is great, not too far from Austin but just far enough where traffic isn't too… See More >
                                          Manager

                                          5/2/2023

                                          Preserve at Wells Branch
                                          Thanks for this review and for letting us know that you've had a great experience here overall! We're so happy to know that the community has been a source of comfort.!
                                          Review Author Icon

                                          Resident 1134624

                                          Verified Resident 2023

                                          4/25/2023

                                          So far I like it. Staff is so gentle. Common areas are clean, everything is close and easy to acces, I like the security level that we have. I'd just like better that the gates kept close at all of times.

                                            Manager

                                            4/25/2023

                                            Preserve at Wells Branch
                                            Hello, Thank you for your review and feedback. Welcome HOME!
                                            Review Author Icon

                                            Resident 1129532

                                            Verified Resident 2023

                                            4/8/2023

                                            The community is nice and friendly. I love it, is very beautiful in the outside and the inside. Looks just like in the picture. Everything is clean and organized and very affordable worth of money and exspense to live in.

                                              Manager

                                              4/10/2023

                                              Preserve at Wells Branch
                                              What wonderful feedback! This is nice to hear and we're so happy to learn that you're pleased with the service our team has provided throughout your experience. Take care!

                                              Updated Review

                                              Review Author Icon

                                              Resident 682839

                                              Verified Resident 2018 - 2023

                                              4/4/2023

                                              It's an apartment complex. It's not really anything special. It's nice that it backs up onto the greenway trail. It's slightly less good that it backs up onto the disk golf course, and you can sometimes hear them playing.

                                                Manager

                                                4/4/2023

                                                Preserve at Wells Branch
                                                Thank you for your review. We are happy that you are part our community. Please let us know what we can do to make it better!
                                                Review Author Icon

                                                Resident 1128039

                                                Verified Resident 2023

                                                4/4/2023

                                                I just moved here so there's really not much that I can say. It's quite. In a good area. I never hear my neighbors or anything. Other than that I've been working too much to actually be able to experience anything just yet.

                                                  Manager

                                                  4/5/2023

                                                  Preserve at Wells Branch
                                                  Thanks for your review and for sharing that you've had a good start to your residency! This is nice to hear and we're glad to have you here. Welcome home!

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                  Other
                                                  • Air Conditioner
                                                  • Basketball Court
                                                  • Business Center
                                                  • Clubhouse
                                                  • DishWasher
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Gated Access
                                                  • High-Speed Internet
                                                  • Pool
                                                  • Premium Flooring
                                                  • Recycling Program
                                                  • Refrigerator
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                                                  Leasing

                                                  Welcome to Preserve at Wells Branch Modern Apartments In Northeast Austin For those seeking a one or two bedroom apartment in the Wells Branch neighborhood of Austin, TX, look no further than Preserve at Wells Branch. We offer modern apartments for rent in a pristine location overlooking the Wells Branch Nature Preserve and Park. Step outside your front door to hit one of the nearby trails for your morning run, or grab a frisbee and some friends for a round of disc golf. There s even a refreshing swimming pool onsite to cool off on sunny days. At Preserve at Wells Branch, the lifestyle you want is within reach.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  AMP Texas

                                                  A
                                                  A
                                                  Communities
                                                  36

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  How is Preserve at Wells Branch Rated?
                                                  Based on 1450 number of votes by renters, Preserve at Wells Branch is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Preserve at Wells Branch?
                                                  Preserve at Wells Branch is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Preserve at Wells Branch is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Preserve at Wells Branch?
                                                  Preserve at Wells Branch is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Preserve at Wells Branch?
                                                  Preserve at Wells Branch is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Preserve at Wells Branch is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Preserve at Wells Branch?
                                                  Preserve at Wells Branch is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.75 days to their community reviews in the past year.
                                                  Who manages Preserve at Wells Branch?
                                                  AMP Texas
                                                  What is the pet policy at Preserve at Wells Branch?
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Preserve at Wells Branch

                                                  March 2024

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                                                  Preserve at Wells Branch is a 562 - 1,027 sq. ft. apartment in Austin in zip code 78728. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,059 - $1,629. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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