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Renaissance at North Bend

12345 Lamplight Village Avenue

Austin, TX 78758

 
 
 
 
 
 

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Resident · 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
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Office Staff
03/21/2018
If you have a baby with one year still you need to buy an 2 bed apartment which is not good. Only ATA&T as internet provider which is not worth. Washers and dryer should be available default. Other than that every thing is good. Staff is too good. Community is well maintained and maintenance persons are very supportive.
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Renaissance at North Bend Manager

03/21/2018

Thank you for providing us with your feedback. With regards to occupancy standards, we do allow 2 persons per bedroom, which is a common practice and general rule of thumb among many communities. While occupancy restrictions may often be seen as burdensome, said guidelines are placed in order to prevent situations whereby too many persons occupy any given space and create hazards of any kind. With respect to AT&T being the only provider on our community, that is in fact true, unless you opt to obtain satellite service from DirecTV or Dish Network, however, please note that is so as a result of Spectrum(formerly Time Warner) unable to reach an agreement seen as mutually beneficial for all parties, thus resulting in their choice to depart and no longer offer their services to our community. While opportunities for additional providers are continuously sought, no agreements have yet to be made with any additional providers, however, if and when one is reached, we will notify all residents. In the meantime, please also note that while speeds may have been factor or concern for some with AT&T, our community's Fiber overbuild is now complete and all of our residents are eligible to upgrade to said Fiber services. While we understand your desire to have a washer/dryer in your dwelling by default, please note that we do not place them in all homes by default, as residents often wish to bring or purchase their own, however, the option to rent a set is available at all times, as is our 24-hour laundry facility. Should you have any additional feedback for us, or wish to discuss any of those already mentioned in further detail, please feel free to stop by the office at your earliest convenience, and as always, thank you for being a valued member of our community.

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Renaissance at North Bend

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