Riata

12300 Riata Trace Pkwy, Austin, TX 78727

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Riata

12300 Riata Trace Pkwy

Austin, TX 78727

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
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71%RECOMMENDED
THIS PROPERTY
VS
75%CITY AVERAGE

Ratings & Reviews

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Resident 2019 Not Recommended
Reviewed 11/05/2019
Another person who will complain about Yasmine what does not give a good score . I absolutely agree with the previous comment about arrogance and unhelpfulnes to solve any problems. I pass in her office several time not a gesture to explain help or ask if… See More
Riata Manager11/11/2019

My name is Nikki and I am the Director of Operation and wanted to address your concerns. At Riata, our goal is to provide our residents with excellent customer service, so I do apologize if you have felt that you have not received this kind of service during your residency. Our senior staff is located in the Leasing Office and we are always available to discuss any residents' questions or concerns, so please contact me or my Assistant Director of Operations at 512.437.1000 as we want to ensure your concerns are addressed. In regards to our interior finishes, we offer seven different interior finished, which include three renovated interior finishes at different price points, so if you feel that your apartment is not upgraded to your liking we do have other options for you to choose from. Thank you for your residency and your feedback.Best, Nikki ' Director of Operations

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Resident 2018 - 2019 Not Recommended
Reviewed 10/16/2019
I dont recommend this apartments as the staff is not resident friendly. They approach all the problems from management's perspective and they are not ready to take the tenants view.Rent is keep increased and they dont mind whether you continue to stay or not.
Riata Manager10/24/2019

Hello, My name is Nikki and I am the Director Of Operations and wanted to address your concerns. At Riata, our team is dedicated to ensuring that our residents are satisfied with the service they receive during their residency, so I apologize if you're not happy with the customer service you have received. We offer our residents a variety of amenities and have a full-time resident event coordinator that hosts a variety of events for our residents. As the rental market changes due to supply and demand, so does our rental rates. I do apologize if you did not like the renewal rate that was offered to you. We appreciate your continued residency and hope that you choose to continue your residency at Riata. Thank you. Best, Nikki ' Director of Operations

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Resident 2018 - 2019 Not Recommended
Reviewed 08/13/2019
For Maintenance and Staff i should give negative points or zero. I was in rock creek village at Riata, the village manager Yasmine is such a rude, and arrogant staff i have ever seen in any lease offices so far. But i do not know why… See More
Riata Manager08/19/2019

Hello, my name is Nikki and I am the director of operations and wanted to address your concerns. Our team at Riata is dedicated to taking care of our residents during their residency, so I do apologize if you have not had a pleasant experience during your stay at Riata. As we strive to improve, please do not hesitate to contact me at 512.437.100 to discuss the issues that you mention in your review. I look forward to hearing from you so that I can assist in resolving your concerns. Thank you. Best, Nikki ' Director of Operations

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Resident 2018 - 2019 Recommended
Reviewed 06/13/2019
Very professional staff at leasing centre, & village offices. Skilled, professional maintenance team. Yasmine @ Rockcreek village office & Jonathan @ leasing centre are simply awesome. Every staff member is very friendly & helps to fit to your needs. Best neighborhood, best staff, excellent maintenance team.… See More
Riata Manager08/15/2019

Thank you for our team's shout out! At IMT, We strive to put our residents first with our level of customer service and are thrilled that our team exceeded your expectations. Thank you for calling Riata your home.

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Resident 2013 - 2019 Recommended
Reviewed 03/19/2019
I have been a resident at Rock Creek at Riata for many years. I have to say that the new community manager Yasmine and assistant Chelsea have been very helpful and maintenance requests have not only happened in a timely manner but were completed perfectly!
Riata Manager03/25/2019

Thank you for your long-term residency with us at Riata! We are thrilled that Yasmine and Chelsea have provided you with great customer service. Thank you for calling our community your home.

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Resident 2018 - 2019 Not Recommended
Reviewed 03/18/2019
I have been a resident since 1/2018 and just signed my second lease! The complex itself and community is great, however the process to upgrade to a larger apartment was less than average. If you can't find the layout or upgrades you want in a 30… See More
Riata Manager03/25/2019

Thank you for your review of our community, My name is Nikki and I am the Director of Operations and wanted to thank you for continuing to choose to reside art Riata for another year. At Riata, we allow residents to transfer at the end of their lease term if they decide they want to change apartments. Once a resident has selected their new apartment home, we ask that a 30-day notice is given and this is generally at the end of a resident lease, if a resident does not find an apartment that they like then they can choose to renew their current lease or decide to go MTM until they find the right home that meets their needs, so I do apologize for any confusion that may have occurred during your recent transfer. We understand your concern with breaking your lease and that is why we typically outlined all options to our residents, so they understand that if they choose to move out prior to their lease ending that this would be considered breaking their lease, and fees would be assessed. I am glad that you were able to find an upgraded apartment home that met your needs, and you decide to continue your residency at Riata. Thank you for your feedback and your residency. Best, Nikki ' Director of Operations

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Eliza_A119 • Resident 2018 - 2019 Recommended
Reviewed 02/21/2019
Great place to live! Especially for families and kids. I love the Gym and volley ball court. They also have walking and running trail outside of the complexes. Every complex has own swimming pool with hot tubs. Very safe and quite and clean neighborhood. Helpful staff… See More
Riata Manager02/21/2019

Thank you for your review of Riata! We are glad your family and you love our community. Thank you for calling Riata your home.

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Resident 2017 - 2019 Recommended
Reviewed 01/29/2019
I have been living in Riata for almost 2 years now. Apartments are nice, convenient location, close to work. Staff at Main leasing office is very polite and patient. However, Woodtrail village staff, where I stay is rude, do not listen to your concern carefully, and… See More
Riata Manager02/01/2019

Thank you for your residency with us at Riata for over two years! We appreciate your residency with us.

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mliles1 • Resident 2018 Recommended
Reviewed 12/11/2018
I love this community primarily to the Buena Vista Management Office. Both Jonathan and Aglea are absolutely WONDERFUL! They go out of their way to make sure you're taken care of and they're always in a good mood. But I also have to give a shout-out… See More
Riata Manager12/12/2018

Thank you for your review of Riata! We are happy to hear that you love our community and team at the Buena Vista Village. Thank you for calling Riata your home.

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Resident 2018 Recommended
Reviewed 11/02/2018
I've been here less than a month and am thoroughly blown away by the speed and level of service that the Riata staff provides. Andrew and his staff have addressed every incident that I've reported and most of them the same day!
Riata Manager11/05/2018

Thank you for your residency with us at Riata! We are thrilled that our team has provided you with great customer service. Thank you for calling Riata your home.

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Resident 2018 Not Recommended
Reviewed 10/20/2018
The Worst apartment, From the day I moved in I am fighting roaches. No action from the leasing office after complain. I will not recommend this to anyone. Also the leasing officers are not friendly....
Riata Manager10/29/2018

Hello, My name is Nikki and I am the Director of Operations here at Riata and would like the opportunity to speak with you about your concerns. At Riata, we ensure that all of our apartments are walked and inspected prior to a new resident moving into our community. We also have a third party pest control company come out and treat each unit prior to a resident occupying the apartment, so I do apologize if you are experiencing pest issues. As we want to resolve this issues for you, please contact me to discuss your situation and treatment options at 512.437.1000. I hope to hear from you soon as we want to make sure you're time at Riata is an enjoyable experience. Thank you, Nikki ' Director of Operations

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Resident 2018 Not Recommended
Reviewed 08/29/2018
If you were thinking of moving here DON'T...SERIOUSLY, DON'T!!!! I was a resident at Riata for 7 years, and recently moved out in July. My experience in the beginning was wonderful, and at one point in time I thought I would be sad to leave Riata.… See More
Riata Manager08/30/2018

Kina, My name is Nikki and I am the Director of Operations and wanted to thank you for residing at Riata for the past seven years. I am sorry to hear that overtime that you opinion changed about residing at Riata, as our goal is to ensure that our residents continue to enjoy their living experience at our community. As I am sure you have seen over the past seven years, we continued to make improvements at the community to amenities and of course our full event schedule to keep our resident entertained. It seems that you experienced some issue within your apartment home and with your neighbors, if these issues were brought to our attention our team is dedicated to try to help resolve these matters. You had mentioned that you had thought that we had sent our renewal offers 120 days in advance, we have always sent our renewal offer out at least 75 days in advance, we have 65 days per your lease agreement, but we usually do not get these offers out any earlier, so I apologize for any confusion that may have occurred. I also apologize if there was any confusion in regards to the lease break fee as we ensure that this is clearly stated on the early lease termination addendum that you signed when you opt to break your lease. In regards to your friend that recently moved out of Riata, it seems there are some inconsistencies with the information that may have been shared with you and their move out charges. My management team also spoke with your friend and reviewed all of her charges with her, and she was satisfied after reviewing and the charges were valid. If you or your friend would like to speak with me then please do not hesitate to call me at 512.437.1000. Best, Nikki ' Director of Operations

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Courtney_W655 • Resident 2017 - 2018 Not Recommended
Reviewed 06/12/2018
I like the location a lot. The Woodtrail staff is always super friendly. Andrew and Yasmin are very helpful whenever I or my roommate need something. I like that the community is gated and is pet friendly. My neighbors are very nice. There is always a… See More
Riata Manager06/12/2018

Hi Courtney, Thank you for your review of Riata! We are thrilled that you enjoy our location and our team has provided you with the customer service you deserve. We appreciate your residency with us and thank you for calling Riata your home.

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CraigRubin5 • Prospective Resident Visited 2018 Recommended
Reviewed 05/11/2018
My name is Craig Rubin, a new resident of the IMT Riata apartments that will be moving in next week with my partner. We are very excited to become residents of one of the nicest complexes we've seen in a long time, and it is in… See More
Riata Manager05/11/2018

Craig, Thank you for your review of Riata! We are excited to hear that you will be moving to our community next week. Jessica is a valued member of our team and we are thrilled that she helped you find a home in our community. Welcome to your new home at Riata! Please reach out to Jessica should you have any questions.

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Sunil_C • Resident 2016 - 2017 Recommended
Reviewed 12/21/2017
I am staying in same house from last 2 years and continuing.Its really fun staying at Riata RockCreek. Kelly and Brittany always helpful, very quick in response and solve any issues. Thanks to both for help.
Riata Manager12/21/2017

Sunil_C, Thank you for your review of Riata! We are happy to hear that our team has exceeded your expectations of customer service. At IMT, we strive to put our residents first with our customer service and work as a team. We appreciate the shout out for Kelly and Britany. Thank you for calling Riata your home!

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Hemant_S • Resident 2013 - 2017 Recommended
Reviewed 11/15/2017
Great place to live in. I have enjoyed living here and have lots of amenities . gym is awesome. Have all sports and really good and secure place for living. Me and my family enjoyed living here. It was great memory.
Riata Manager11/15/2017

Hemant, Thank you for your upgraded, positive review of Riata. We are glad that you and your family enjoyed living in our apartment community and that we worked together to resolved any concerns you have had in the past. Thank you again for our residency.

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Anderson_w • Resident 2016 - 2017 Recommended
Reviewed 10/30/2017
It is a wonderful place to leave. The community is very clean and safe. The staffs are very nice. The infrastructure status is good, and have many exciting activities periodically. The maintenance service is good.
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Loyd M Vauthier • Resident 2017 - 2019 Recommended
Reviewed 10/06/2017
Great Community. I live in the Myles Mark Village of the Riata Complex of apartments. I recently made a request to have the cover for the lamp post on the right side of the back entry to Myles Mark be repaired. The cover for the lamp… See More
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Elizabeth M. • Resident 2015 - 2017 Recommended
Reviewed 10/06/2017
I have lived in Dominion for almost three years. Today I had an emergency situation and need help from management. I wanted to give a five star review for Debbie Carter, the Greymoss/Buena Vista manager who was covering for Dominion. She went above and beyond and… See More
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morevisha • Resident 2017 Not Recommended
Reviewed 09/21/2017
I am living in Arrow Wood. From first day itself my experience is not good :( We booked apartment online, apt was not cleaned dusty and tooo old carpets, thermostat battery low, stains and rust on kitchen sinks, bath room sinks, gas stove , spider webs… See More
Riata Manager09/26/2017

Dear Resident, I am the Director Of Operations at Riata and would like to apologize if you have not had a good experience at Riata since moving into your new home. At Riata, we strive to ensure that our residents' apartment homes are thoroughly checked and inspected prior to a new resident moving in; so I apologize if you had issues that needed to be fixed after you moved in. I understand that you're having a pest control issue in your apartment and that you have spoken with our Senior Management about your concerns last week, during which we explained the pest control process in detail. I apologize if you felt neither we or the pest control vendor did not communicate the pest control process clearly to you. Our team at Riata does take all of your expressed concerns seriously, and as soon as you had brought your concerns to our attention, we immediately called our third party pest control service to take the necessary steps to eliminate your pest control issue. We will continue to communicate with you through this process so please do not hesitate to contact me at (512)437-1000 if you would like to further discuss your concerns. Thank you for your feedback, Nikki

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Resident 2017 Recommended
Reviewed 08/17/2017
We have been here for a mere two weeks and already we are thinking of extending our lease! We love it here! The staff are courteous and professional. The maintenance service they provide here is beyond amazing. We have lived in Boston and SF Bay Area… See More
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jarrettkaren • Resident 2016 - 2017 Recommended
Reviewed 08/02/2017
We love living at the Riata. It's quiet and the facilities are beautiful and well maintained. There are lots of community activities. Whenever we have maintenance requests, it gets fixed promptly.
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Resident 2015 - 2017 Recommended
Reviewed 07/30/2017
The villages are on a spectrum of quality and features, and Enclave is at the higher end. I have lived in Enclave for the last 2 years and it has been nothing short of pleasant. Our apartment complex has everything a human could ever need except… See More
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Resident 2017 Recommended
Reviewed 07/26/2017
I've lived in the Riata for 4 months and it's my favorite apartment complex. The amenities are plentiful (150+ gas grills, 9 pools, a fantastic athletic center, dog parks, etc). And the staff is incredible, in particular, Jay at the Athletic center and Nathalie at the… See More
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Resident 2017 Recommended
Reviewed 03/29/2017
I have been helped many times by Debbie at Mylesmark. She is always ready to help. She is informative and quick with a response/help.
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Features & Amenities

Parking

  • Carport
  • Covered Parking
  • Garage

General

  • BBQ Grills
  • Basketball Court
  • Business Center
  • Clothes Care Center
  • Clubhouse
  • Concierge
  • Fitness Center
  • Gated Access
  • Group Exercise Classes
  • Guest Suites Available
  • Hot Tub
  • Jogging Trails
  • Lawn Games and Bocce Ball Areas
  • On-Site Maintenance
  • On-Site Management
  • Online Resident Services
  • Package Receiving Service
  • Paw Spa
  • Picnic Area
  • Playground
  • Pool
  • Poolside Firepit
  • Racquetball Court
  • Resident Car Care Center
  • Riata Lake
  • Sauna
  • Spa
  • Tennis Court
  • Two Large Dog Parks
  • Volleyball Court

Pets

  • dog Allowed
    Restrictions: Pets Welcome! Two pets per maximum. $200 Pet Fee and $200 refundable Pet Deposit plus $20 monthly Pet Rent for One Pet. $300 Pet Fee and $300 refundable Pet Deposit plus $40 monthly Pet Rent for Two Pets. No aggressive breeds.
  • cat Allowed
    Restrictions: Pets Welcome! Two pets per maximum. $200 Pet Fee and $200 refundable Pet Deposit plus $20 monthly Pet Rent for One Pet. $300 Pet Fee and $300 refundable Pet Deposit plus $40 monthly Pet Rent for Two Pets. No aggressive breeds.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,020 - $1,090

  • SQ. FT.

    656

  • Available
    Avail.

    20 Units

  • Model

    A1C

  • Price

    $1,045 - $1,080

  • SQ. FT.

    744

  • Available
    Avail.

    5 Units

  • Model

    A1B

  • Price

    $1,050 - $1,270

  • SQ. FT.

    747

  • Available
    Avail.

    12 Units

  • Model

    A2C

  • Price

    $1,145 - $1,295

  • SQ. FT.

    744

  • Available
    Avail.

    4 Units

  • Model

    A1BUPGRADE

  • Price

    $1,150 - $1,209

  • SQ. FT.

    656

  • Available
    Avail.

    13 Units

  • Model

    A1CUPGRADE

  • Price

    $1,160 - $1,185

  • SQ. FT.

    851

  • Available
    Avail.

    5 Units

  • Model

    A2B

  • Price

    $1,255 - $1,275

  • SQ. FT.

    747

  • Available
    Avail.

    3 Units

  • Model

    A2CUPGRADE

  • Price

    $1,260 - $1,315

  • SQ. FT.

    851

  • Available
    Avail.

    4 Units

  • Model

    A2BUPGRADE

  • Price

    $1,283 - $1,313

  • SQ. FT.

    863

  • Available
    Avail.

    2 Units

  • Model

    A1A

  • Price

    $1,373 - $1,388

  • SQ. FT.

    916

  • Available
    Avail.

    2 Units

  • Model

    A2A

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,237 - $1,397

  • SQ. FT.

    955

  • Available
    Avail.

    3 Units

  • Model

    B1B

  • Price

    $1,372 - $1,432

  • SQ. FT.

    955

  • Available
    Avail.

    N/A

  • Model

    B1BUPGRADE

  • Price

    $1,374 - $1,609

  • SQ. FT.

    1,030

  • Available
    Avail.

    N/A

  • Model

    B1A

2 Bedrooms, 2 Bathrooms

  • Price

    $1,267 - $1,327

  • SQ. FT.

    968

  • Available
    Avail.

    6 Units

  • Model

    B2C

  • Price

    $1,297 - $1,547

  • SQ. FT.

    1,097

  • Available
    Avail.

    N/A

  • Model

    B2B

  • Price

    $1,352 - $1,572

  • SQ. FT.

    1,034

  • Available
    Avail.

    12 Units

  • Model

    B3C

  • Price

    $1,449 - $1,517

  • SQ. FT.

    999

  • Available
    Avail.

    6 Units

  • Model

    B2CUPGRADE

  • Price

    $1,492 - $1,567

  • SQ. FT.

    1,214

  • Available
    Avail.

    4 Units

  • Model

    B3B

  • Price

    $1,499 - $1,609

  • SQ. FT.

    1,182

  • Available
    Avail.

    N/A

  • Model

    B2A

  • Price

    $1,517

  • SQ. FT.

    1,097

  • Available
    Avail.

    1 Units

  • Model

    B2BUPGRADE

  • Price

    $1,562 - $1,622

  • SQ. FT.

    1,034

  • Available
    Avail.

    4 Units

  • Model

    B3CUPGRADE

  • Price

    $1,602 - $1,652

  • SQ. FT.

    1,214

  • Available
    Avail.

    5 Units

  • Model

    B3BUPGRADE

  • Price

    $1,608 - $1,789

  • SQ. FT.

    1,216

  • Available
    Avail.

    8 Units

  • Model

    B3A

  • Price

    $1,679

  • SQ. FT.

    1,393

  • Available
    Avail.

    1 Units

  • Model

    B4A

  • Price

    $2,867 - $2,917

  • SQ. FT.

    1,751

  • Available
    Avail.

    N/A

  • Model

    House

3 Bedrooms, 2 Bathrooms

  • Price

    $1,937

  • SQ. FT.

    1,400

  • Available
    Avail.

    1 Units

  • Model

    C1B

  • Price

    $2,216 - $2,237

  • SQ. FT.

    1,554

  • Available
    Avail.

    2 Units

  • Model

    C1A

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Ask about our upgraded one and two bedroom apartment homes! From marble countertops and stainless steel appliances, to walk-in closets and in-home washer and dryers, these upgraded homes are the epitome of luxury living. Our expansive 2,044 apartment home community is spread across 160 lushly landscaped acres with natural greenbelts, miles of trails, and impressive amenities. Riata offers expansive one, two, and three bedroom floorplans that include stone-style or wood-style flooring, granite countertops, built-in shelving, and more. Riata's amenities package is unparalleled and offers nine-sparkling pools and spas and a fully-staffed 11,000 square feet state-of-the-art fitness center. Riata residents can choose from a variety of outdoor activities such as basketball, volleyball, racquetball, tennis and bocce ball. Riata hosts community events like no other apartments in Austin that include monthly happy hours, wine tastings, poker tournaments and more for our residents. Come home to Riata Apartments; our convenient Austin location gives you a lifestyle you deserve.

Management Company: IMT Residential

Office Hours Closed

  • Sunday: 01:00 PM - 05:30 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 09:30 AM - 05:30 PM

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Flatiron Domain

Austin, TX

Riata is a 656 - 1,751 sqft apartment in Austin in zip code 78727. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,020 - $2,917. Nearby cities include Del Valle, Bee Cave, Cedar Park, Round Rock, and Lakeway. 78759, 78758, 78728, 78753, and 78729 are nearby zip codes.

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Riata

Provided by Property Management

Management Photos (116)

  • (Manager photo uploaded on 08/28/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 08/28/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 08/28/2019) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 05/08/2019) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 05/09/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 05/09/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 05/09/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 05/09/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 05/09/2019) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
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  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX
  • (Manager photo uploaded on 09/26/2018) Image of Riata in Austin, TX

Provided by Other Residents

Resident Photos (15)

  • (Resident photo uploaded on 09/11/2013) Image of Riata in Austin, TX
  • (Resident photo uploaded on 09/11/2013) Image of Riata in Austin, TX
  • (Resident photo uploaded on 09/11/2013) Image of Riata in Austin, TX
  • (Resident photo uploaded on 03/18/2012) Image of Riata in Austin, TX
  • (Resident photo uploaded on 02/28/2010) Image of Riata in Austin, TX
  • (Resident photo uploaded on 02/28/2010) Image of Riata in Austin, TX
  • (Resident photo uploaded on 02/28/2010) Image of Riata in Austin, TX
  • (Resident photo uploaded on 02/28/2010) Image of Riata in Austin, TX
  • (Resident photo uploaded on 02/28/2010) Image of Riata in Austin, TX
  • (Resident photo uploaded on 04/29/2015) Image of Riata in Austin, TX
  • (Resident photo uploaded on 04/29/2015) Image of Riata in Austin, TX
  • (Resident photo uploaded on 07/17/2015) Image of Riata in Austin, TX
  • (Resident photo uploaded on 04/11/2016) Image of Riata in Austin, TX
  • (Resident photo uploaded on 09/16/2016) Image of Riata in Austin, TX
  • (Resident photo uploaded on 10/20/2018) Image of Riata in Austin, TX
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