Review History for Verified Resident 780868

SEVEN Apartments


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Resident 780868

Verified Resident 2017 - 2020

6/17/2020

Elevators are often out of service. Also not timely serviced as per certificate in elevator (expired earlier this year). Trash chute is STILL out... NO communication, NO alternative and terrible trash situation in alley (where we have to bring it now). NO COMPENSATION whatsoever from management. And yet we still have to pay FULL rent for half of necessities/services/amenities as normal. Maintenance through third party is ALWAYS delayed or wrong parts ordered or NO SHOW of workers. Third party maintenance has not once been seamless.. We pay almost 5k every month for a less than luxurious experience. Would NOT recommend.
    Manager

    6/24/2020

    SEVEN Apartments
    Hello, Thank you for taking the time to leave your feedback, we utilize feedback like yours to better streamline processes. We can certainly understand the frustration associated with vendors not showing up as discussed - it is always our intention to get work completed timely and that all scheduled meetings are met. We are working with our vendors to open better lines of communication so that all parties (including our residents) are fully informed and appointment times are confirmed. We will work diligently to get the necessary repairs made timely and communication efforts increased, if we fall short please do not hesitate to reach out to us to discuss 512-501-6214 or seventx@greystar.com Thank you, Kevin Bardo Community Manager

    Review 50 out of 84

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