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Sonterra Apartment Homes

8801 N FM 620, Austin, TX 78726
8801 N FM 620, Austin, TX 78726

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Sonterra Apartment Homes

8801 N FM 620

Austin, TX 78726

 
 
 
 
 
 

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Ratings & Reviews (301 Reviews)

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Sonterra Apartment Homes Manager

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Resident 2011 - 2019 Not Recommended

Updated 03/14/2020

Reviewed 03/14/2020

Staff was okay, until we turned in our notice, then they seemed to take it personal. Like most complexes, once you leave they find all kinds of reasons to ding you for money. We asked for our final amount and then paid it. Only to find… See More
Sonterra Apartment Homes Manager17/17/2020

Hello Sonterra Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Though hate to hear you had issues with your move out. Please email us at [email protected] so that we can resolve your experience. We would like to work with you directly. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 742611 2019 - 2020 Not Recommended

Updated 02/06/2020

Reviewed 02/06/2020

Total and utter crap. The exterior of the buildings are in disrepair, the windows in my apartment leak, the landscaping is nonexistent and when you ask for a repair, they never fix it. The office staff are unhelpful and always have an excuse for everything that's… See More
Sonterra Apartment Homes Manager14/14/2020

Hello Sonterra Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Though we hate to hear you are not happy. Would you please email us at at [email protected] so that we can resolve your experience? We would love the opportunity to resolve your issue. Kind Regards, Bassham Properties

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Verified Resident 741334 2019 - 2020 Recommended

Updated 02/03/2020

Reviewed 02/03/2020

My husband and I really enjoy living in these apartment homes. This is our first apartment together and out of all the ones we looked at these were the ones that fit out budget and our style. The community is mostly quiet and clean, we've had… See More
Sonterra Apartment Homes Manager14/14/2020

Dear Valued Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. We appreciate long term residents like yourselves! Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 335774 2018 - 2020 Recommended

Updated 01/31/2020

Reviewed 11/11/2019

The apartment complex is a very nice place to live. The outside areas are always clean and staff is always keeping up on the landscaping on area. I recommend anyone to move and be around a brunch of wonderful people.
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 530686 2003 - 2020 Recommended

Updated 01/31/2020

Reviewed 08/04/2018

Very quiet and comfortable, great staff in the office and maintenance very prompt service. I don't like the $30 trash service pick up fee especially since there is a dumpster at practically every building that everyone can walk to. The gate is hardly ever closed and… See More
Sonterra Apartment Homes Manager16/16/2018

Thank you for your review and for complimenting our friendly staff. We are happy to hear that you are enjoying our community. We appreciate your positive feedback!

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Verified Resident 740865 2017 - 2020 Recommended

Updated 01/31/2020

Reviewed 01/31/2020

Sonterra is a wonderful place to live. The apartments have lots of space. The staff is always willing to help you. Your packages are safely stored by package concierge. The location is quiet and peaceful. See More
Sonterra Apartment Homes Manager19/19/2020

Hello Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 710997 2013 - 2020 Recommended

Updated 01/31/2020

Reviewed 10/28/2019

This is a nice older well maintained community. There is very little staff turnover. It is safe and has very nice amenities. They are quick to respond to maintenance issues. Because it is privately owned they seem to care more.
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 740804 2018 - 2020 Recommended

Updated 01/31/2020

Reviewed 01/31/2020

I've been impressed with Sonterra. Maintenance requests are taken care of promptly. My renewal rent increase very slightly. The common grounds are well-cared for and maintained. I'm very happy living here.
Sonterra Apartment Homes Manager19/19/2020

Dear Valued Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. They have beautiful grounds there! Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 739754 2015 - 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

We love Sonterra Apartments, it feels like home. The community is safe, the amenities cater to the resident's needs and the management and staff are very professional and courteous. The complex is in the perfect location. It's near to shopping, entertainment, parks, fitness facilities, etc. We… See More
Sonterra Apartment Homes Manager19/19/2020

Thank you for your positive review. Our team takes pride in maintaining our community for all residents to enjoy, so your kind words are greatly appreciated! Thanks again, for taking the time to leave us your feedback!

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Verified Resident 530649 2016 - 2020 Recommended

Updated 01/27/2020

Reviewed 08/01/2018

The new management and maintenance team seem to be doing a much better job than the previous ones we've had since I've lived here in 2016. We haven't had any issues to require management since they have changed but I can just tell how much better… See More
Sonterra Apartment Homes Manager15/15/2018

Thank you for taking the time to leave us a nice review. We are happy to hear that you're enjoying your spacious apartment home and the community! We sincerely apologize for any issues that were not addressed and / or resolved. Tracy is our property manager at Sonterra; please reach out to her if you should have any concerns as she is more than happy to help. Thanks again for your feedback; we appreciate and value your opinion.

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Verified Resident 711135 2009 - 2020 Recommended

Updated 01/27/2020

Reviewed 10/28/2019

In the time I've lived here I feel that for the most part staff and maintenance have been helpful and knowledgeable. However the last two years I've felt that there hasn't been any sense of urgency to help a current resident over a new prospective resident.… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Thank you for your comment on the staff and ground. It does not go unheard. Kind Regards, Bassham Properties

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Verified Resident 714412 2019 - 2020 Recommended

Updated 01/27/2020

Reviewed 11/05/2019

My neighbors are nice and non-disruptive. The apartment itself is quite nice, but perhaps a little pricey ($1000 a month for one-bedroom). I also don't like being forced to pay $30 a month for valet trash pick up. To end on a good note, the staff… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 711018 2018 - 2020 Recommended

Updated 01/27/2020

Reviewed 10/28/2019

Like my apartment. Maintenance when I need it is prompt. Office staff is somewhat condescending. Less interaction I have with them seems to be in my best interest. Gate and lights on each side of gates never seem to work. Hard to see gate at night.… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 739688 2017 - 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

Overall this apartment complex is a good place to live. The office is very quick at resolving any issue that I have brought to them. They have various community activities throughout the year which are usually fun to go to.
Sonterra Apartment Homes Manager25/25/2020

Dear Valued Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 710915 2014 - 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

Staff is very responsive to all requests I have made and respectful when addressing any issues. The community is pretty clean and is quiet. Neighbors are overall respectful of quiet hours and other things
Sonterra Apartment Homes Manager25/25/2020

Dear Valued Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 530660 2017 - 2020 Recommended

Updated 01/27/2020

Reviewed 08/01/2018

The first 2 years were perfect. Great customer service at the front office. Quick handling of work orders. Unfortunately, over the last year since change of management that's all changed for the worse. Waited 60+ days for a work order of black mold in vents to… See More
Sonterra Apartment Homes Manager15/15/2018

Thank you for taking the time to leave us a wonderful review. We are so happy that you're enjoying your apartment home and community!

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Verified Resident 739600 2018 - 2020 Not Recommended

Updated 01/27/2020

Reviewed 01/27/2020

The package concierge service is a disaster. I have had several packages lost. The staff does little to help with any problem. They are supposed to have extended hours one day of the week until 7. I left work early to make in before the cut… See More
Sonterra Apartment Homes Manager24/24/2020

Hello Sonterra Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Though we hate to hear you are having problems with the package service and staff. Would you please email us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 710986 2018 - 2020 Recommended

Updated 01/23/2020

Reviewed 10/28/2019

I really love my apartment! The nature preserve keeps things peaceful and there's so much to do close by. I love that there's a light for us to use to get onto 620 since that road can be an issue. There's been a couple small maintenance… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Thanks for your comment on the parking. It does not go unheard! Kind Regards, Bassham Properties

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Verified Resident 711901 2017 - 2020 Recommended

Updated 01/23/2020

Reviewed 10/30/2019

Maintenance is very quick to respond to a work order. I have no longer than the end of the day for them to respond. The office staff is very friendly and quick to respond with your concerns. The only big concern that I have is that… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 716161 2017 - 2020 Recommended

Updated 01/22/2020

Reviewed 11/11/2019

Overall, I've enjoyed my time here. One of my biggest complaints is either the ceilings are paper thin or my upstairs neighbor is auditioning for the cast of Stomp. It's incredibly irritating to hear stomping at 2am, but I also understand this is an apartment, and… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Glad to hear you like the package concierge. It's wonderful we think! Thanks for your comment on the gate. It does not go unheard. Kind Regards, Bassham Properties

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Verified Resident 710934 2019 - 2020 Recommended

Updated 01/22/2020

Reviewed 10/28/2019

Overall the experience has been good. The staff is always friendly and courteous. Complex is clean. Maintenance request are handled within 24-48 hrs. Our apartment was terminated right before we moved in and we are quite comfortable as a 5 person family with small children.
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 710971 2012 - 2020 Recommended

Updated 01/22/2020

Reviewed 10/28/2019

When first here, building s were pressure- washed to keep up appearances .. not any more ??Blds. need work , paint!!Stair railings reinforced ... landscapers need to get rid of debris ... we r overcharged on garbage service ??
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! We hear your complaints about the garbage and ground and hope you stick around to watch the positive changes we are making. Kind Regards, Bassham Properties

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Verified Resident 738306 2019 - 2020 Recommended

Updated 01/22/2020

Reviewed 01/22/2020

great property, amenities, and staff. location is awesome and my unit size and upgrades cannot be beat. move in was a breeze and I'm treated like family here. I look forward to coming home to my apartment everyday and love to call Sonterra home. Keep doing… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 738305 2015 - 2020 Recommended

Updated 01/22/2020

Reviewed 01/22/2020

Overall it has been great - except the last 6 months. New neighbors who blare music at night (11:30pm - 3am, especially on Wed/Thurs) make it hard to sleep at times. My neighbors consistently leave trash bags outside - not in the valet trash can and… See More
Sonterra Apartment Homes Manager26/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Please email the property manager about the noise and trash. We hate to hear that's been an issue for you. Kind Regards, Bassham Properties

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Verified Resident 530652 2014 - 2020 Recommended

Updated 01/22/2020

Reviewed 08/01/2018

We love living at sonterra! It's a small, quiet community that is well maintained and staffed. The floor plans offer open space that works for minimalist and traditional furnishings alike. Most definitely a recommendation.
Sonterra Apartment Homes Manager15/15/2018

Thank you for taking the time to leave us a positive review. We are so glad that you're happy in your apartment home. Our staff works diligently, to maintain the community for all residents to enjoy, so we greatly appreciate your kind words!

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Features & Amenities

Laundry

  • Washer/Dryer Connections

Parking

  • Carport
  • Covered Parking
  • Garage

General

  • 2" Faux Wood Blinds
  • 24-Hour Management Availability
  • 9' Ceilings
  • ADA Compliant Apartment Homes Available
  • Additional Storage
  • Alarm
  • BBQ and Picnic Areas
  • Bordered by Wildlife Preserve
  • Built-in Bookcases and Desks
  • Business Center
  • Cabanas
  • Ceiling Fans
  • Clubhouse
  • Crown Molding
  • DishWasher
  • Dual Sinks
  • Electric Range
  • Energy Efficient Heat and AC Unit
  • Energy Saving Solar Screens
  • Fitness Center
  • Free Weights
  • Frost Free Refrigerators with Ice Makers
  • Garden Tubs
  • Gas Fireplace with Mantle
  • Gated Access
  • Gift Wrapping Station
  • Group Exercise Classes
  • High Ceilings
  • High-Speed Internet
  • In-sink Kitchen Disposal
  • Individual Water Heater
  • Library
  • Linen Closets
  • Mirrored Wardrobe Doors
  • Movie Theater
  • Night Patrol
  • On-Site Maintenance
  • Outdoor Storage
  • Package Receiving Service
  • Pass Through Serving Bars
  • Plant Shelving
  • Pool
  • Pool View
  • Premium Bathroom Countertops Available
  • Premium Flooring
  • Premium Kitchen Countertops
  • Private Covered Patio
  • Recycling Program
  • Resident Activities
  • Satin Nickel Lighting and Hardware
  • Spa
  • Space Saving Microwave Oven
  • Stainless Steel Double Sinks
  • Tile Entry Way
  • Vaulted Ceilings
  • Video Game Room with PlayStation
  • View
  • Walk In Closets
  • Window Coverings
  • Yoga Studio with Fitness on Demand

Pets

  • Cats Allowed
    Deposit: $300
    Fee: $200
    Rent: $10
    Restrictions: No aggressive breeds
    Pet Limit: 1
    Comments: Breed restrictions apply. Animal minimum age: 12 months old. Carpet deposit of $1000 may be required. Please call the office for more information. Either cat or dog, not both, up to 1 animal only.
  • Dogs Allowed
    Deposit: $300
    Fee: $200
    Rent: $10
    Restrictions: No aggressive breeds
    Pet Limit: 1
    Comments: Breed restrictions apply. Animal minimum age: 12 months old. Carpet deposit of $1000 may be required. Please call the office for more information. Either cat or dog, not both, up to 1 animal only.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $931 - $1,351

  • SQ. FT.

    692

  • Available
    Avail.

    9 Units

  • Model

    Simplify

  • Price

    $963 - $1,200

  • SQ. FT.

    692

  • Available
    Avail.

    3 Units

  • Model

    Serenity

  • Price

    $987 - $1,238

  • SQ. FT.

    798

  • Available
    Avail.

    3 Units

  • Model

    Peaceful

  • Price

    $1,000 - $1,299

  • SQ. FT.

    793

  • Available
    Avail.

    4 Units

  • Model

    Beauty

  • Price

    $1,053 - $1,278

  • SQ. FT.

    788

  • Available
    Avail.

    3 Units

  • Model

    Vitality

  • Price

    $1,069 - $1,552

  • SQ. FT.

    956 - 992

  • Available
    Avail.

    4 Units

  • Model

    Celestial

  • Price

    $1,071 - $1,478

  • SQ. FT.

    813 - 844

  • Available
    Avail.

    5 Units

  • Model

    Compassionate

  • Price

    $1,201 - $1,432

  • SQ. FT.

    912

  • Available
    Avail.

    2 Units

  • Model

    Luxury

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,196

  • Available
    Avail.

    N/A

  • Model

    Unity

  • Price

    $1,159 - $1,578

  • SQ. FT.

    1,124 - 1,155

  • Available
    Avail.

    5 Units

  • Model

    Energize

  • Price

    $1,202 - $1,684

  • SQ. FT.

    955 - 1,000

  • Available
    Avail.

    5 Units

  • Model

    Tranquility

  • Price

    $1,224 - $1,550

  • SQ. FT.

    1,062

  • Available
    Avail.

    2 Units

  • Model

    Inspiration

  • Price

    $1,294 - $1,512

  • SQ. FT.

    1,175

  • Available
    Avail.

    1 Units

  • Model

    Harmony

  • Price

    $1,535 - $1,787

  • SQ. FT.

    1,181

  • Available
    Avail.

    1 Units

  • Model

    Electrify

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,355

  • Available
    Avail.

    N/A

  • Model

    Purify

  • Price

    $1,480 - $1,933

  • SQ. FT.

    1,368 - 1,415

  • Available
    Avail.

    3 Units

  • Model

    Mystify

  • Price

    $1,540 - $1,947

  • SQ. FT.

    1,352 - 1,435

  • Available
    Avail.

    4 Units

  • Model

    Heavenly

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A
Bassham Properties
VIEW 17 COMMUNITIES

SERENE LIVING ENVELOPED BY NATURE, SONTERRA is a beautiful community nestled in the hill country of the Northwest Hills Austin, near the shores of Lake Travis and Volente Beach. Elegantly designed with meticulous attention to detail, Sonterra offers seclusion, scenic wooded views and breathtaking sunsets while giving you access to the best in restaurants, shopping and recreation. Don’t let another sunset pass you by! Call today to schedule your personal tour.

Office Hours Closed

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Tuesday: 08:00 AM - 06:00 PM
  • Wednesday: 08:00 AM - 07:00 PM
  • Thursday - Friday: 08:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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What is security like?

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Sonterra Apartment Homes Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos
Sonterra Apartment Homes is a 692 - 1,435 sqft apartment in Austin in zip code 78726. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $931 - $1,947. Nearby cities include Del Valle, Bee Cave, Cedar Park, Round Rock, and Lakeway. 78750, 78729, 78730, 78717, and 78732 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Sonterra Apartment Homes

Provided by Property Management

Management Photos (78)

  • (Manager photo uploaded on 04/10/2020) Image of Sonterra Apartment Homes in Austin, TX
  • (Manager photo uploaded on 04/10/2020) Image of Sonterra Apartment Homes in Austin, TX
  • (Manager photo uploaded on 04/10/2020) Image of Sonterra Apartment Homes in Austin, TX
  • (Manager photo uploaded on 04/10/2020) Image of Sonterra Apartment Homes in Austin, TX
  • (Manager photo uploaded on 04/10/2020) Image of Sonterra Apartment Homes in Austin, TX
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